RG Associates ERI Consultancy Pvt Ltd Mumbai : Room Service Executive

[Rajkumargautam]

A Client for RG Associates ERI Consultancy Pvt Ltd Mumbai Suburbs : Room Service Executive

Designation: Room Service Executive
Experience: 1 - 2 Years
Location: Mumbai Suburbs

Job Description:
Handling the Room Service Activities

Company Profile:
A Three Star Hotel In Thane

Email Address: namita.v@rgassociates.net
Website: www.rgassociates.net

Keywords: Room Service,Housekeeping

[Guest-IJT]

Name : RAKESH RAWAT
Email : rakraw777 AT gmail.com
Designation / Skillset : suitable post in foob & beverages services deptt.

Resume :

RAKESH RAWAT
Presently working with The Vermont (A boutique property ranked # 1 in mussorrie out of 51 hotels according to the popular web “trip advisor”) near company garden, hathi paon road, mussorie, (U.K) as manager food & beverages from April 2010 to till date
PROFESSIONAL EXPERIENCE
Zeffran Restaurant & Tea room
Designation : Outlet incharge
Reporting to : managing director
Duration : Nov.2008 to March 2010
Place of Position : Tanjong pagar, Singapore
Overview of Key Responsibilities
- Overall incharge of 85 covers restaurant & tea room
- Prepare daily buffet menu for lunch & dinner & accordingly purchase raw material for the same
- Daily report preparation of profit & cost of the outlet
- Making staff duty roster on the daily bases
- During operation time ask guest about food & beverages and there suggestions & complaint for future improvements
- Maintaining a high level of food standards by ensuring the fines quality of service is provided.
- Conduct food festivals & other promotions for sales promotions
Hotel Gianz
Designation : F & B Manager
Reporting to : General Manger
Duration : Feb. 2008 to oct2008
Place of Position : Baddi, (H.P)
Overview of Key Responsibilities
- Gather market information and generate competitive reports for enhancing product and service quality.
- Generate customer data banks and increase the company loyalty programme.
- Create new and innovative ideas to add aesthetics to the hotel.
- Plan, identify, communicate and delegate appropriate responsibilities and practices.
Hotel North Park, Hot Millions Foods Pvt. Ltd.
Designation : F & B Manager
Reporting to : General Manger
Duration : Jan 2006 to Feb 2008
Place of Position : Panchkula, Chandigarh
Overview of Key Responsibilities
- Come up with realistic and creative solution to problems and take charge to implement the same.
- Help in the growth of the team and motivate them to take on additional responsibilities and focus on results.
- Maintaining a high level of food standards by ensuring the fines quality of service is provided.
- Making monthly food cost of the restaurant & daily banquet parties with their
Pre-cost & post cost
- Keeping a customer based record to maintain a life long customer relationship.
Hotel North Park, Panchkula
Designation : Astt. F & B Manager
Reporting to : F & B Manager / General Manager
Duration : June 2003 to Jan 2006
Place of Position : Panchkula, Chandigarh
Overview of Key Responsibilities
- Perform all the duties of F & B Manager in his absence.
- Training the staff in grooming, conversation.
- Preparation of duty roaster.
- Maintaining a clean and hygienic atmosphere.
- Generation staff records for the HR division.
- Motivating of staff to give proper service and timely training in regards to the same.
Highway Resort, Rohtak
Designation : Management Trainee
Reporting to : HRD Manager
Duration : Dec 2002 to May 2003
Place of Position : Rohtak
Overview of Key Responsibilities
- Worked in Restaurant, Room service & Bar
- Overseeing guest complaints and taking action in regards to the same.
- Maintaining a clean and hygienic atmosphere.
SHORT DURATION EXPERIENCE
- Worked in Comfort Inn Fort Resort, & Hotel Oasis, Mussorie for short duration.
- Attend ODC in Hotel Great Value, Hotel Madhuban in Dehradoon & Hotel J.P. Residency, Mussorie during institutional period.
EDUCAT IONAL QUALIFICATIONS
- Graduation from HNB Garhwal University in Commerce stream.
- Senior Secondary from SGRR (Race Course, Dehradun) CBSE Board.
- Secondary from SGRR (Bindal, Dehradun) CBSE Board.
PROFESSIONAL QUALIFICATION
- Diploma in Hotel Management from AIHM (Punjab Technical University), Dehradun.
- Six Months Industrial Training from Hotel Taj View, Agra (A Taj Leisure Hotel).
HOBBIES
- Socializing as this give me a chance to increase network and a chance for personal enhancement.
- Playing Cricket
- Like listening to fusion and soft instrumental music
EXTRA CO CURRICULAR
- Active member of the NCC – have achieved an A Grade.
- Sports Captain in School.
- Attend special classes conducted by Amedkar Institute of Hotel Management, Chandigarh.
STRENGTH
- Knowledge of supervisory practices and procedures.
- Knowledge of customer service techniques.
- Strong leadership skills with the ability to coach and mentor team partners.
- Providing constant motivation to increase work capacity.
- Capacity to work under stress to generate sale targets.
- Ready to take on new challenges to upgrade my personal capacity.
- Constantly smiling to generate harmony.

Date :
Place: (Rakesh Rawat)
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4293795
Date & Time : 24th Jun 2011 7:53 AM (UTC)
IP Address : 59.90.151.188
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