YL eServices Pvt Ltd Bangalore : Receptionist Front Office

[Rajkumargautam]

YL eServices Pvt Ltd Bengaluru/Bangalore : Receptionist

Designation: Receptionist
Experience: 3 - 6 Years
Location: Bengaluru/Bangalore

Job Description:
4-5 yrs experience preferred. You must be a friendly, professional and a highly organised individual having strong work experience as a Receptionist with excellent commercial, communication and coordination skills. Must be strong in word and excel and possess outstanding Internet research ability.

Desired Candidate Profile:
To be accurate and cheerful and make a good first impression by maintaining a smooth, well-planned, and orderly flow of visitors. Field/route calls, greet visitors, handle inquiries from visitors, relay messages, mail management, monitor access to the office by visitors. Reports to Sr Manager – HR, Admin & WFM or as directed.

Company Profile:
YL eServices is a Bangalore based well funded start-up company capable of providing exceptional BPO/KPO services. Our services include, Finance & Accounting, Financial Research & Analysis services to companies across industry verticals.

Address: YL e-Services Pvt Ltd
MFAR Silverline Tech Park
#180, EPIP Zone, Phase - 2
Whitefield
Bangalore,KARNATAKA,INDIA 560066

Email Address: careers@yleservices.com
Website: http://www.yleservices.com

Keywords: Receptionist,Front Office,Admin

[simaninder]

RESUME
SEEMA

ACADEMIC QUALIFICATION

- 10th passed from H.P. Board Dharmshala.
- 12th passed from H.P. Board Dharmshala.
- B.A. passed from H.P. University Shimla
TECHNICAL KNOWLEDGE

o Basic – Ms. Word, Excel, Ms. – Power Point, Internet, Tally.

WORKING EXPERIENCE

- 4 years experience in Pharma Company as a Computer Operator in Q.C. Department.
- Working with M/s Yash International Inc Baddi as Computer Operator in Q.C. Department.

DECLARATION:-

I solemnly declare that above information is true & correct to the best of my knowledge.
Date………..
Place………… (SEEMA)

[Guest-IJT]

Name : Upasana Goel
Email : upasanagoel AT ymail.com
Designation / Skillset : Executive in IRCTC

Resume :
Upasana Goel
Career Objective
To forge a strong bond between Academic Learning and Industry experience using Determination, Interpersonal skills and Leadership to contribute to the growth of the organization.
Work Experience
Organization : Hilton Garden Inn, New Delhi.
Date : From December 2010
Position : Reservations Agent
Duties and Responsibilities
Generating the reports
Knowing the business on the books
Charging no shows, late cancellations.
Getting a know- how of revenue management and forecasting.
Discussing what more can be done to boost the sales
Work Placement
Organization : Hilton, Blackpool, U.K.
Date : January, 2009 to July, 2010
Position : Food and Beverage Host

Inter Department Training
Bar for a month.
Banquets for two months.
Reservations for ten days.
Up selling on regular basis.
Duties And Responsibilities
Suggested selling of the drinks and food items in the outlet.
Responsible for Guest Comment cards and Guest Satisfaction Report which is generated at the end of the month .
Training and induction of the new staff.
Responsible and Accountable for the cashiering of the outlet.
Managing and requisition of the stock on weekly basis for 268 pax restaurant
Maintaing the Reservation Sheet for the outlet and converting the potential queries in business.
Industrial Training
6 months on the job training at Hotel Le Meridien Delhi in all the four core departments namely front office, Housekeeping, Food Production and Food and Beverage Service.
Educational Qualification
Post graduation from Blackpool and the Fylde College, Blackpool, U.K. in International Hospitality
Management.
Bsc. in Hospitality and Hotel Administration from IHM Bhopal in the year 2008.
SSCE Examination from CBSE in Year 2004 from D.A.V.Public School, Dayanand Vihar.
AISSE Examination from CBSE in year 2002 from D.A.V.Public School, Dayanand Vihar.
Computer Proficiency
Short term course from Blackpool and the Fylde College, Blackpool, U.K. covering the basic computer fundamentals and internet applications.
Personal Profile
Strengths Inter-personal Skills, High motivation levels, ability to independently handle situations and manage crisis well
Weaknesses Impatience for results

I hereby certify that all the information given above is true to the best of my knowledge and belief
Upasana Goel
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4356705
Date & Time : 11th Jul 2011 7:30 AM (UTC)
IP Address : 220.225.197.49
Browser Info : Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.112 Safari/534.30
Predicted Country []: India