Simplex Info Systems, Inc Hyderabad : Placement Manager, US staffing

[palyam]

Simplex Info Systems, Inc Hyderabad : BDM / Placement Manager
Simplex Info Systems, Inc.

Keywords: BDM , Bench Marketing , Business development manager.

Designation: BDM / Placement Manager(PM) - US STAFFING SALES ONLY
Experience: 3 - 5 Years
Location: Hyderabad / Secunderabad
Compensation:
Rupees 5,00,000 - 6,00,000
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 29 April 2009

Job Description
BDM / Placement Manager(PM) - US STAFFING SALES ONLY

Desired Candidate Profile
We are looking for BDMs / Placement Managers to work from our Hyderabad office in India. Ideal Candidate should have good client contacts ,should work in all USA time zones. Need to manage 2-3 recruiters . We are looking experience, Star performers with excellent Communication Skills and a Successful Track record of placing IT consultants in the following Techincal Areas(preferred) : Business Objects, Informatica, Business Analysis, Java/J2EE, VB.NET, C#, ASP.NET, SQL SERVER & Oracle DBAs.
NO RECRUITERS PLEASE.
Salaries starting from INR 40,000+ per month(after 1st placement). Generous Incentives are given until the consultant is on the project and the incentives will be settled everymonth.
Please send your resumes to ram@simplexinfo.com
Company Profile
www.simplexinfo.com

Email Address: ram@simplexinfo.com

[Guest-IJT]

Name : Veeraragavan R
Email : veeraavasu AT itimes.com
Designation / Skillset : Asst. Manager
Having 15 yrs exp in telecom and finance industry, green belt in six sigma, AMFI qualified looking for middle management placements.

Resume :
I would like to introduce myself as a person having nearly 15 years of experience in Telecom and Financial industry as listed below. I am a certified Green Belt holder in Six Sigma.
Experience in brief.
- Working as an Asst. Manager in CAMS (Computer Age management Services pvt Ltd) handling Posting & redemption, Setup,Dividend, Purchase, MIS and customer service. Previously handled a team of more than 100 staff comprising the activities of transaction processing, data entering, quality checking and verification and updation of corporate documents. Identifying and Appointing of vendors for oursourcing the work and managing and reviewing periodically for both productivity and quality standards. Continuously achieving the targets in trxn processing
- Worked as a Sr.Executive in Aircel Ltd wherein headed customer care operations of Branch office(Tirupur) along with administration and cash management, coordinated with IT department for evolving new softwares for automation of the manual activities, managed and coordinated agencies for smooth flow of operations, looked after corporate clients and ensured that the queries are resolved within TAT. Handled helpdesk(Showroom) comprising the activities of resolving queries of walkin customers, walkin sales, maintaining stock of prepaid cards, SIM cards and recharge coupons. Also handled credit rate monitoring of customers and activation of new connections.
- Worked as an Accounts officer in BPL telecom, wherein responsible for procurement and maintanence of stock of pagers, installation and maintanence of the billing software, processing of registrations, receipts, rental bills, coordination with branch offices and agencies for supply of stock and follow up of payments.
My strengths are
- Managing teams – For the past 10 years I am handling team and at present handling more than 100 staff
- Interpersonal Skills – I have very good interpersonal skills which is very important in team activity
- Communication Skills – Communication is one of my strength which I am using to the best to achieve my goals.
- Creation and motivation of Team – One of my passion is to build and motivate teams and guide them for the mutual benefit of both the company and individual.
- Analytical skills – I have very good analytical skills which I am using to understand the complex problems of both operational and others.
- Decision making – As I am handling teams for the past 10 years it is one of my strength to take decisions wherever and whenever required for the smooth flow of operations.
- Training skills – It is one of my passion to facilitate staff to understand the requirements of the company and guide them to achieve the common goals.
- Vendor Management – I have very good experience in identifying and appointing vendors and reviewing periodically for productivity, quality standards.
- Organising and Coordination skills – It is imperative in the modern work culture that we need to have very good relationship with both internal and external customers. I have very good organizing and coordination skills which I am utilizing for the mutual benefits.
Jan’2006 – Till date CAMS Asst. Manager
- Presently working as an Asst. Manager heading the Common Purchase activity of different units contains more than 100 employees.
- It comprises the activities of Inwarding of documents, processing mail date updation, quality checking and error updation. Also includes the activities of CCDR/POA Documents processing, registration and follow up.
- Apart from the above it contains the activities of processing FIRC, PIN letters, Revised account statements etc.
- Also knows the process of Redemption and posting.
- Handled Centralised Data Processing Unit.
- The CDPU comprises of nearly 40 employees reporting directly to me and 150 employees through vendors.
- It comprises the activities of data processing, Quality checking, Editing & Authorising of the data produced.
- Achieving the target in transaction processing set by the management from time to time.
- Setting goals and achieving them by ourselves both in productivity and quality.
- Evolving effective measures for minimizing errors, setting up follow up mechanism and continuous monitoring of the same.
- Preparation of Daily, Weekly and monthly reports.
- Conducting training program from time to time to achieve the organization goals.
- Conducting meeting for reviewing and achieving the objectives.
- Organising motivational programs for achieving the desired objectives.
- Selecting and screening of Vendors for the transaction processing..
- Co-ordinating and updating the Vendors for the organization requirements and achieving them thru’ effective co-ordination.
- Vendor management.
- Negotiating and finalizing cost for transaction processing.
- Identification of new vendors.
- Verification and appointing new vendors.
Specific achievements at CAMS
Achieved the target of 5000 mark within 6 months.
Achieved the target of 7500 mark within 8 months.
Achieved the target of 10000 mark within 10 months.
Achieved the target with only 60% of the manpower and infrastructure as against the actual requirements.
Achieved less than 1% of financial and 5% of Non-financial errors.
Personally verified and appointed three vendors.
Achieved the Best unit for the year 2008 in terms of quality and productivity.
Mar’2000 – Dec’2005 Aircel Ltd Senior Executive
- Headed the customer care operations of Tirupur with a team of 6 employees.
- Controlling and monitoring the CC team and its activitites – Activation, retention and Agent Care Cell.
- Preparation of Daily and monthly reports
- Visiting corporates.
- Handled Customer interface cell having the functions of Credit monitoring, Refunds, Cheque bounced activity, calendar activity and contract transfer.
- Handled Agent Care Cell having the functions of training and coordinating the agents to achieve the common goal , resolving billing concerns and updating the agents for time to time informations.
- Handled helpdesk with a team of 5 employees. It comprises the activities of resolving customer queries, maintaining the stock of prepaid cards and coupons, retentioning the customers, preparing reports and raising queries for disputes and its followup. Converting the walkin’s to sales.
- Handled activation department with a team of 5 employees. It comprises the activities of registering and activating the new mobile numbers, processing scheme changes, preparing reports , daily and monthly auditing.
- Handled cash department with a team of 6 employees. It comprises the activities of collection of cash/chq/dd from Helpdesk and agents, processing receipt entries, reconciliation with the cash & cheque and depositing the same into bank.
Specific achievements at Aircel Limited
- Conceived the idea of Direct Banking and implemented it successfully.
- Coordinated and implemented the receipting system.
- Implemented the agent information window at agent places.
- Attained A grade(Outstanding) during the years 2001, 2002 & 2004 for the performance.
- Coordinated for the development of new billing system – U5.
- Coordinated for the development of Customer relationship Management Module.
- Coordinated for the development of MIS(Management information System)
Jan’97 to Feb’2000 BPL Connect Accounts Officer
- Procuring and Maintaining stock of pagers and accessories.
- Preparation of rental bills, invoices and receipts.
- Filing of returns to Central Excise.
- Preparation of Vouchers.
- Updating and maintaining billing system.
- Updation of entries into Tally.
- Maintaining petty cash book.
- Responsible for activation of pagers.
- Liaison with banks.
Education
- Post graduated in M. A. Economics with first class from Bharathiar University
- Undergraduated in B.A. Economics with first class from Bharathiar University
- Graduated in Honours diploma in computer Science at Lakhotia computer centre.
- Post graduated in personnel management and industrial relations.
- Green Belt Holder in Six Sigma
- AMFI certification Holder

- Achievements : Won the first prize in Econsmeet Quiz competition in
Bharathiar Univeristy
Won the second prize in the quiz conducted by All India Radio inconnection with the 125th anniversary of Mahathma Gandhi.
Participated in a drama named Dheeran Chinnamalai in All India Radio.
Participated in the league level cricket matches at Cbe.

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Submission ID : 4282105
Date & Time : 21st Jun 2011 3:12 PM (UTC)
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