Orient Infotech Saudi Arabia : IT Account Manager

[Rajkumargautam]

Orient Infotech FZ LLC Saudi Arabia : IT Account Manager

Designation: IT Account Manager
Experience: 4 - 9 Years
Location: Saudi Arabia

Job Description:
Involving in to IT Account Management & Business Development

Desired Candidate Profile:
3-5 years of Good experience on account management
• Solid experience on I.T.
• Sales certification is an advantage
• Excellent experience on preparing proposals
• Bilingual is a must

Company Profile:
Orient Infotech is a ISO 9001-2000 CMM level 4 company manage projects and provides Human Capital Solutions focussed on the IT & ITES industry on a global basis with offices across India, USA, Middle East and U.K.

Orient Infotech provides placement, contract and projects staffing services and special projects like Build, Operate and Transfer.Orient Infotech has the ability to secure the industry’s top talent on a time line tailored to the your objective. Our years of experience has enabled us to spread our wings in this space and use our sophisticated network of industry contacts to identify suitable candidates for each assignment and project.

Email Address: murali@orientinfotech.com
Website: www.orientinfotech.com

Keywords: IT Account Manager

[Guest-IJT]

Name : sarita singh
Email : sarita.r.singh AT gmail.com
Designation / Skillset : Account manager
MBA,5 plus years of sales experience in computer hardware industry

Resume :

Academic Qualification
- MBA from The Indian Institute of Planning and Management (IIPM), New Delhi with specialization in Marketing & Finance in 2005.
- Pursued Company Secretary (CS) course till Feb, 2002.
- Bachelor of Commerce (BCom) from Deen Dayal Upadhyaya (DDU) University, Gorakhpur, 1996-1999
Work Experience
Employer : Tandon Technology Private Ltd. Mumbai / Singapore / USA
Duration : April-2006 till date
Designation : Account Manager
Markets : USA, Middle East, ASIA
Job Responsibility :
Responsible for account development/management & pricing. Managed revenue and market share objectives of the organization. Analyzed market conditions for upgrading positioning and pricing technique periodically. Analyzed current sales revenue growth capacities with different distribution channels and identified synergies with key distributors.
Currently I am handling USA, Middle East and Asia Markets
- Identify the right sales opportunities quickly and work on them efficiently by sending making calls and sending emails to get the prompt result.
- Develop the sales opportunities by gathering the right information on the requirements of the prospects from the internet and websites.
- Communicate by making calls and follow up regularly with the present sales leads to increase sales probability.
- Ensure that prospective customers and leads receive high quality experience by understanding the customer's/existing accounts business requirements and support them in order to meet their business requirements using our product.
- Study the past sales record of the existing accounts and understand the business and requirement of the customers.
- Manage customers’ expectations; increase customers’ loyalty, satisfaction and business growth through a continuous follow-up and feedback process.
- Explore new business areas in USA,Europe,Middle East and other markets which are still untouched.
- Work towards line extension of our existing products if required and demanded by customers.
- Stay in regular touch with the customers with an increasing focus on new business development.
Employer : APPCO India Ltd., Mumbai
Duration : 2005 to 2006
Designation : Marketing Executive
Job Responsibility :
- Marketing and selling of HSBC credit cards
- Investigating customer reported problems as a first level support and directing them effectively to the right department
- Prompt processing of all paper work associated with credit card issuance
The majority of time was spent servicing and attending customer requests through phone, email and personal visits which were as frequent as getting calls on phone.
Additional responsibilities include support to the customer on documentation and also to understand the credit cards related advantages and offers and also make them aware of the credit related abuses – from self and others if used without planning.
Other information regarding employment
In both the above experiences, I was under direct supervision but still I showed my abilities to work independently with proper amount of empathy towards the customers and was able to step back from issues and look at the bigger picture without emotion or bias with the understanding that the impacts of the decisions were significant.
Personal Qualifications & Skills
- Working knowledge of Baan ERP (sales)
- Working knowledge of Lotus notes
- Working knowledge of Windows OS, PowerPoint, Excel, Word etc
- Ability to identify and implement process and policy improvements..
- Demonstrated problem solving skills during customer interaction and business processes.
- Good written and oral communication skill of English language.
- Excellent judgment and decision making skills.
- Follow through on tasks to completion.
- Strong customer service skills.
Projects Accomplished During MBA course
1. Human Resource Development Project
The idea behind this project was to analyze whether the people management practices are being used to harness people potential adequately at HERO MOTORS and PUNJAB NATIONAL BANK (PNB). Training and performance appraisal systems are the two most essential tools for productivity and growth of the organization. The aim of the study was to analyze how efficiently do the organizations practice these training and performance appraisal system for utilizing employees’ potential towards the growth of the organization.
2. Project on Sales & Distribution Management
An analytical study was done at ESCORTS and EICHER of Sales, Service & Distribution systems.
3. Project on Financial Management
A comparative study of financial services (Home loans) offered by different public and private sector Banks in India.
Summer Training
1. Karvy Consultants ltd.
- 5 Weeks (12th April - 15thMay, 2004) duration
- Did comparative study of Mutual Funds
2. Kribhco Fertilizers
- 3 Weeks (15th March - 9thApril, 2004) duration
- Studied the Pricing Policy of the Organization
Extra Curricular Activities
- Gold medal in NCC for being the best cadet
- Won many prizes in debate & sports competitions in school
- Active member of a social service organization GIDF in the college
- Star Performer of Dramatics Society
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4391755
Date & Time : 20th Jul 2011 9:36 AM (UTC)
IP Address : 120.60.9.162
Browser Info : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0
Predicted Country : India

[Guest]

Shakarpur
E-mail : sachin_kjha AT yahoo.co.in
Sachin Kumar Jha
Objective
To attain a full time challenging position in the field of System Network & Datacenter Administration in the IT industry.
Skillsets Total IT Experience 7+ Years System, Network And Datacenter Admin.
OS : Windows NT, 2000, 2003, 2008, XP, Vista, SUN Solaris, SUSE and Linux.
Application :- VM Ware, XVM and Virtual Box
Relative Skills : Active Directory and domain controller DNS, DHCP, WINS, RAS & VPN, NAT & VLAN concepts.

Protocols : TCP/IP, SMTP, FTP, ICMP, UDP.
Tools / Platforms : MS Exchange Server 2000/2003, Port wise, MRTG, EyE Retina, St. Bernard’s update expert, Symantec Centralized Corporate Edition, Web sense, Site scope, Whats up gold, Office2003, SQL.

Hardware : Sun Sparc Servers Ultra 10 to 80, Sun Blade 1000 to 2000, Sun Fire V220 to V480 , Sun Fire T1000 to T2000.
Sun X86 Models Sun Fire X2100 to X4100. And Sun Blade 6000 series models.
HP HP-UX 9000 series
DELL Power edge enterprise servers (750, 1650, 1750, 2400, 2610,6450),
CISCO Routers – 2600 / 3800, Cisco Catalyst Switches 2950,3550,3750, and 6500 , I prism – port 80 filtering device, Sonic wall (Pro 230 & 2040) firewall device, Portwise
Professional experience
1. 11th Dec 2006 to Till 10th Mach 2010 - Sun Microsystems India Pvt Ltd. (Working as a resident Engg from Dexcel Designs Pvt Ltd.)
2. 31st June 2005 to 20th Nov 2006 – First Indian Corporation Pvt. Ltd
(A member of the First American Family of Companies).
Designation : System and Network Administrator.
3. June 2003 – 31st June 2005 ZapApp India Pvt. Ltd
(A member of the First American Family of Companies).
Designation : System and Network Administrator.
1. 11th Dec 2006 – Present : Sun Microsystems India Pvt Ltd
Current Designation : Datacenter Administrator
1. Administration of Windows server Active Directory Service creating user and group Policies under windows 2000/2003.
2. Configuration and Managing the DCHP and DNS Server.
3. Configuration of storage to SAN devices.
4. Migration of physical server to VM servers.
5. Resolving the load performance issue on VMware server.
6. Configuration of CISCO switches and routers.
7. Knowledge on TCP/IP Protocols and troubleshoot of sniffers.
8. Installation, configuration & troubleshoot of Solaris on Spark Machine Sun 2.9, 5.8, 9 ,10 & 11 with the latest update.
9. Installation, configuration & troubleshoot of Red Hat Linux on I386 Machine Red hat 3,4, & 5 with the latest update.
10. Installation, configuration & troubleshoot of Windows O/S 2000 professional, XP Prof, Server2003 Standard/Enterprise & Vista.
11. Maintaining the data center, more then 2000 + Servers and Lab Infrastructure.
12. Maintaining the Lab Network & Infrastructure.
13. Installation and configuration of VM Ware, XVM & Virtual Box.
15. Managing the remote devices like Rariton, Lantronics & Avocent.

16. Configuring the net management to Sun Server.
17. Coordinate with Vendor to procure Hardware / Software's and etc.
18. To prepare the weakly & Monthly status report.
19. To Prepare the Project Plan and executing the before time line.
1. Hardware : - Spark Machines Sun Ultra10, Ultra60, Ultra80, Sun Blade 1000, Sun Blade 2000, Sun Fire V220, V240, V280R, V440R, V480R, T1000, T2000 & T5140etc Series.
2. Sun X86 Machines Sun Fire X2100, X2200, X4100, V20z, V40z, & V60z etc Series.
3. Sun Blades Server 6000 Series.

4. Networking :-
Installation and configuration of Cisco switches 6500, 2900, 3550, & 4300 etc series.
Configuration of Vlan’s & Port Mapping.
5. Migration of Lab movement network couple of different labs networks & Machines, Consolidated to One Single large Lab with the proper planning & and completed the project before dead line.
2. 31st June 2005 to 20th Nov 2006 – First Indian Corporation Pvt. Ltd
Designation : System and Network Administrator.
1. Administration of Windows server Active Directory Service creating user and group Policies under windows 200/2003.
2. Administration of MS Exchange Server 2000/2003.
3. Administration of Symantec console server.
4. Monitoring the production server.
5. Configuration of CISCO switches and Inter VLAN Routing.

3. June 2003 – 31st June 2005 ZapApp India Pvt. Ltd
Designation : System and Network Administrator.
Role Was :
Have been administering the LAN and WAN technologies across the network. It is as follows :
LAN, WAN and Security
- Setting up and maintaining switching devices, routers and Configuration of VLANs. (Products : Cisco catalyst 2950 series switches, Cisco 2600 series routers, Cisco 3750 layer 3 switch).
- Involved in VPN implementation and Firewall deployment & maintenance. (Products : Sonic wall 230, 2040 Cisco Pix515).
- Configuring and managing devices/software’s for Patch management, Bandwidth management and port 80 filtering. (Products : Iprism, Websense, Kiwi’s syslog, Eye’s Retina and St. Bernard’s Update expert).
- Was managing the DNS, DHCP, WINS and was involved in the configuration and maintenance of Exchange server. Also the other servers. (All of the servers were high end HP proliant or Dell power edge machines like 1650, 1750 and 750).
Systems
- Have to configure & manage Domain controllers, Production Servers, Web Servers, Exchange Servers and machines for Testing/Quality assurance.
- Installation and configuration Windows 2000 prof/ XP Desktop to support user development environment.
- Installing application as per user requirement.
- Administration of Symantec antivirus console server.
- Administration of VERITAS Backup server.
Education &
Certifications
Diploma in Computer Science Engg (1996-1999)
R.K.P College Srinivaspur, Kolar.

Diploma in sales & Marketing A.I.I.M.S - Chennai (DLP).
Projects
Implemented Net Management process to Sun Lab systems.
Implemented the Raritan to access remotely X 86 Boxes.
Implemented the Lantronics to access remotely Sun Sparc Servers.
Implemented the Layer3 (3750-Ineter Vlan Routing)
Implemented Port wise Authentication setup for accessing the private network from outside.
Implemented Exchange 2003 across the network for 400+ users.
Training Attended a Training in ICND in Cisco India Bangalore
Advance C and UNIX internals as well as shell programming Uttara allied services, Bangalore.