VITS Hotels Mumbai : Guest Relations Executive

[deepika]

VITS Hotels : Mumbai : Guest Relations Executive
http://www.vitshotels.com

Company profile:
A luxury Business hotel and a part of the Kamat Hotels India Limited,VITS is the new definition of hospitality for the jet-set trendy business traveler,on the move.Speed,warmth and friendliness along with dynamic team are the ethos of every upcoming VITS properties.

Designation
Guest Relations Executive

Job Description
-- To block rooms as per Guest Satisfaction and ensure all amenities are placed before his arrival
-- Should know all long staying Guests, be aware of their preferences and take extra care of them
-- To pay courtesy calls during Guests on local sight seeing areas and shopping facilities when required
-- Should be able to advice Guests on local sight seeing areas and shopping facilities when required
-- Should make reservation of table in restaurant of Guest choice
-- To arrange airport transfer as well as day use cars with the travel desk
-- To reconfirm airline tickets of guest as per request
-- To receive, check in escort Guest to their rooms as per standard operating procedures
-- Should be conversant with the different facilities provided in the rooms
-- Should have complete knowledge about hotel facilities such as restaurants, ticketing, shopping areas, banqueting facilities etc

Desired Profile
-- Able to work in teams
-- Service Orientation
-- Good communication skills
-- Pleasant manners

Experience 1 - 2 Years

Industry Type Hotels/ Restaurants/Airlines/Travel

Functional Area Hotels, Restaurants

Education UG - BHM - Hotel Management
PG - Any PG Course - Any Specialization

Compensation: Best in the industry

Location Mumbai, Mumbai Suburbs

Keywords Guest Relations

Contact Pranali Save
Orchid Hotel
Andheri Kurla Road
International Airport Zone
Andheri (East)
Mumbai,Maharashtra,INDIA 400059
Telephone 0-22-28270707
Website http://www.vitshotels.com
Job Posted 12 Sep
Reference Guest Relations

[Guest-IJT]

Name : Anil Kumar
Email : anilnv.kr AT gmail.com
Designation / Skillset : Asst. Manager, Administration
Sir/Madam,
Please find attached herewith the detailed resume for a suitable post in Administration Dept., at your extreme organisation.
Thankz & Regards,
Anil Kumar

Resume :

Anil Kumar
Objective Capable of handling independently and keen to learn new skills.
Can share/take the responsibilities in any situation and can achieve the targets/goals within the stipulated time with utmost efficiency.
To be and remain as a Team Member and to achieve excellence in the given endeavour.
Job Experience
2009 - Till Date - M/s Muthoot Finance Ltd., New Delhi Its a Financial organization in the NBFC category. It has around 3000 branches across the states and abroad. Its one among the Muthoot Group of Companies having turn over above 1 Lac Crores.
Senior Executive - Administration
Presently posted at Corporate Office (North) New Delhi and handling the following profiles.
Vendor Management
Facility Management
Upkeep & Maintenance of branches.
Verification of TA/DA & Vendors bills.
Preparation of MIS report for senior management.
Guest House Management.
Preparation of sanction notes for various issues.
Co-ordination of Regional Office for maintenance & upkeep.
Transport & Facility management for Seniors & Guests.
2008 to 2009 worked with M/s Pen Treasure Hunt, Kochi, Kerela. Its one among the Pen Group of companies based in Aluva, Kerela.
Asst. Floor Manager :
Customer Relationship, Co-ordination with Sales & Marketing Staff, allocation of duties to Staff, Billing, working out the strategy for improving sales, maintenance of cash etc.
1999 – 2008 M/s NDPS Computers Pvt. Ltd., New Delhi. Its an IT based company and the company engaged in Data Processing, preparation of Multipurpose National Identity cards for Indian citizens etc.
Executive Administration :
- Preparation of Project Statements and presentation to the management.
- Site visits to supervise the projects & prepared the project site reports at different sites for management review.
- Liaison with different departments for co-ordination at project site.
- Allocation of works for staff at site.
- Controlling of Daily expenses, liason with Banking, Purchasing of computers & peripherals etc.
- Worked on Bihar Electoral Project in NDPS Computers Pvt. Ltd.
- Worked on Rajasthan Electoral Project (Handling the Data Entry Operators and Data)
- Worked on MNIC Card Project as Team Leader (Handled the Data Entry Operators and the Photography Centre at Jaisalmer, Rajasthan & Kathua, Jammu & Kashmir.
Personal Informations
Educational Qualification
Graduate
Exposure in Computers
Conversant to MIS in Modern Business Environment and various packages like MS Excel, Word.

( Anil Kumar)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4261534
Date & Time : 16th Jun 2011 1:48 PM (UTC)
IP Address : 122.160.108.218
Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Predicted Country : India