www.eurekaosl.com Eureka Outsourcing Solutions Ltd Noida : OUTBOUND PROCESS

[mskavi]

Eureka Outsourcing Solutions Limited Noida : TEAM LEADER (Noida)- OUTBOUND PROCESS
eurekaosl.com

Website: http://www.eurekaosl.com

Keywords: team leader, BPO

Designation: TEAM LEADER (Noida)- OUTBOUND PROCESS
Experience: 2 - 3 Years
Location: Noida
Compensation:
Rupees 1,50,000 - 2,00,000
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 28 Mar

Job Description:
Minimum 2-3 years total BPO/IT Enabled company exp. Should have managed outbound sales team with size above 10-15 tele sales executives.Monitoring and Motivating team performance & Maintaining MIS.

Desired Candidate Profile:
Excellent Communication Skills

- Minimum experience of 3+ in a call center environment and preferably 1+ in supervision

- Noida and around will be preferred

- Prior experience in Insurance will be given preference.

- Should have knowledge of database management, people management, reporting, rostering

Company Profile:
Eureka Outsourcing Solutions Limited ( formerly known as Godrej Upstream Limited)-Roster of valued clientele which are in process of growing Organically, thereby building an upward trend in the Business Processing Outsourcing (BPO) landscape
Delivering through
4 centers across 4 locations in India
Managing a wide array of verticals across process which Includes
Financial services, Insurance, Travel many through Voice, Non – Voice (Web based), KPO & Consumer Durables processes.
Providing customized outsourcing services and solutions to reputed clients

Read Eureka Outsourcing Solutions Limited Blog

Executive Name: Ms.Khushboo Agarwal

Address:
Not Mentioned

Email Address: atuls@godrejupstream.com

Telephone: 9953810152

Keywords: team leader, BPO

[Guest]

I am amresh. I am from burari. i had given interview for inbound process and i am selected for that from now when next batch will start ...
plz inform me on my mail (amreshtyagi1989@gmail.com) or on my cell no (,)
thanks

[Guest-IJT]

MANISH BANKAR

Mobile No-- 9769 412241
Address--Ashwamegh Co-Opp Housing Society,Khanda Colony New Panvel Navi Mumbai
Objective:

Take up new challenges and contribute positively towards the growth of Organization. Gain maximum knowledge and use it to full extent to achieve company’s growth.


Professional Experience: ( 7 years experience in yard,vessel planning )

March 2003 to till date, Express Ocean Terminals India Pvt. Ltd. (Jawaharlal Nehru International Container Terminal , Nhava Sheva INDIA)

Working in the position of Terminal planner, Operation Incharge.
Vessel Planning.( Making crane split, Monitoring vessel operation, Coordinating with Vessel /Central Planner to efficient operation)
Yard planning.
Controlling gate operations.
Coordinating with central planner for cargo planning.
Managing resources to reduce turn around time of out side trailers.

1st June 2002 – 2010, ( Eight Years Experience ) ( J.N.P.T. Export Import yard ):

Yard Operation:
- Monitoring complete yard operation.
- Planning the yard in most efficient way to optimize available space utilization.
- Monitoring inspection of the export containers for any damages or missing seals.
- If found damage reporting to agent regarding damage or seal.
- Monitoring timely update of yard software for gate in containers.
- Monitoring the stacking and housekeeping of containers in the yard as per weight and POD to reduce the no. of shifting during vessel stay.
- Managing the staff in Yard.

Vessel Planning:

- To plan the vessel as per stowage received form Cargo coordinator.
- Planning the vessel with minimum shifting and nil killed slots.
- Sending planned baplie to Cargo coordinator for checking and making changes if any advised by him.
- Communicating with Cargo coordination if any major changes in the plan due to shortfall or increase in export containers.

Vessel Operation:
- Coordinating with port officials for deployment of cranes.
- Preparing crane split with minimum crane clashing.
- Coordinating with vessel for loading plan and making changes to plan if any asked by Chief Officer.
- Preparing IMDG and Reefer Manifest.
- Coordinating with agents for errors found in advance list.
- Deploying reachstackers and man power.
- Ensuring the continuous feeding from the yard to quay crane to get maximum productivity.
- Preparing Terminal Departure Report
- Updating RKEM for all containers which are loaded on the vessel and clearing errors if any.
- Updating all system for berthing report and departure reports.
Achievements:
- Played a major role in achieving the highest ever GBP of 103 Moves/Hrs at JNPCT.
- Contributed towards the consistent good performance of Maersk Yard.
- Attained Port meeting for Berthing of vessel, allotment of liquid, shallow, container berth

Major achievements, Express Ocean Terminal Pvt. Ltd. (J.N.P.T.) :

- Yard Operations
- Vessel Operations
- Vessel Planning.(Worked on Cosmos planning software)
- Preparing all the reports after vessel sailing.
- Booking and availiablity of pilot for berthing and sailing
- Immigration and Custom clearance on vessel

March 2002 – March 2003, Jawaharlal Nehru Port Trust :

- It was a one year apprentice training in various departments of JNPT.
- Worked in Planning, Operation, Maintenance and Main Store


Software Proficiency:

- MS-Office
- Internet
- Loadstar (Vessel stability software for Maersk)
- Yard Management System ( Yard planning system for Maersk)
- Vessel planning system ( Vessel planning system for Maersk)
- Navis Power stow
- Cosmos - Ships (Vessel Planning)
- Cosmos – Space (Yard Planning)
- Baplie Viewer
- Navis Sparcs, Express.
- Oracle 8i
- Visual basic
- Java J2EE

Education:
- September 2001 : Passed Engineering with Distinction from Nagpur University
- March 1997 : Passed HSC with Distinction from Nagpur University.
- March 1995 : Passed SSC with Distinction from Delhi University.

Personal Information:
Date of Birth : 15th August 1977
Nationality : Indian
Marital Status : Married
Email Id : manishbankar2005 AT yahoo.co.in
Languages : English, Hindi, Marathi

[Guest]

DHARMENDRA KUMAR SINGH
Email : akash.singh938 AT gmail.com

Objective : To be an effective Professional and achieve the top hierarchy level in the Industry. To contribute significantly in the organisation with prudent application of Academic, Professional and Management know-how, training ,experience & exposure for the achievement of the organisational goals.
Professional Records :
University & Institution Degree Month/Year Percentage or Status
BCA (IGNOU) Graduation JUNE 2012 Awaited
B.S.E.B (Patna) Intermediate 2008 57
B.S.E.B (Patna) Metric 2006 68.6
Computer proficiency
Software
- Working knowledge of MS Office Application 97 to 2003 & 2007 (MS-Word, Excel, PowerPoint, One Note Book and Outlook Express)
- C, C++,Java, Unix, Oracle, Visual Basic,Asp.Net With SQL Server
Hardware
Hardware knowledge till card level
Trouble shoot, USB or any other device not working properly, System hanging, Assembling the system, System formatting and operating system loading (Unix, window 98, window xp, vista, window 7,etc), To recover the uninstalled program, Loading software (office Photoshop, java, oracle, dot net etc), configuration of IP address, etc

Hobbies :
- Walking
- Cooking
- Net Surfing
- Listening old Music.

[Guest]

I was working in eureka as a trainer for about 8 months. I am not working there but still i did'nt got HRA. Please revert me that how to get HRA.