Ing Vysya Bank Ltd Careers, Vacancies, Jobs, Recruitment : Customer Care Executive

[Admin]

Ing Vysya Bank Ltd : Customer Care Manager

Website: http://www.ingvysyabank.com/scripts/careers.aspx

Keywords: Customer Care Manager

Designation: Customer Care Manager

Job Description:
PRINCIPAL ACCOUNTABILITIES:
List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results.

1. Achieve Business targets :
• Generate leads
• Liasoning with Sales Desk

2. Profitability
• Ensuring Zero leakage of income
• Cross selling of TPP
• Recovery of locker rent as per time lines

3. Audit and compliance
• Verification of PALMS
• Verification of UTJs of CCA
• Acting as Joint custodian
• Adhearing to KYC norms
• Obtaining of Form 60 (PAN/ Form 60 needed for account opening),
• Form 15G, 15H etc. and forwarding to COPS
• Handling, tallying of security items ( day to day basis)

4. Customer Service
• Verification and accepting of customer requests and processing of the same/forwarded
to the respective units
• Authorising of override transactions including AAA.
• Handling of mails/couriers
• Attending all customer queries and resolution of the same
• Internal information/ communication with COPS/ other units regarding customer
complaints & requests
• Maintenance of undelivered items and ensuring the delivery of the same to respective
customers
• Accepting request for TD issuance, renewal, closure including deposit loans
• Handling TD related queries, follow up with customers;
• Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring
the processing of the same as per time lines
• Attending to any other customer queries.
• Locker operations and following related process

5. Employee Development
• Regular Staff Meets and Sharing / Updating latest Trends / Circulars / Market Knowledge
• Motivating for Higher responsibilities & Customer centric Approach

Desired Candidate Profile:
2-4 years experience is required.
Required Qualification : Any Graduate/MBA (Graduation with banking knowledge preferred)
Experience: - Banking operations Experience (Customer services, operations)

Company Profile:
WELCOME TO THE WORLD OF ING VYSYA CAREERS! ING VYSYA is looking for top talent. But why should you choose us above other companies? In a word: diversity. No other Financial Services Institution offers the diversity of growth, opportunities and cultures that you'll find at ING VYSYA. In the process of fostering a Global look & Outlook, we thrive, by sharing information across borders and across Business Units in working environments that foster Open Communication, Trust and Transparency.

Keywords: Customer Care Manager

[Guest Poster]

Shweta Shukla


Career Objective:
To manage services and people of the company effectively and efficiently by developing and spreading ideas concerning human values, teamwork and self-management within the organization.

EXPERIENCE
Nandan Steels & Power Ltd (Raipur)
HR Officer

Key Responsibilities : April 2009 to Till Date

Preparing quotation required by the parties.
Calling to the parties for “C” Form submission.
Maintaining the details of parties.
Completion of the recruiting process.
Letter drafting & typing


Reliance Consumer Finance Ltd.(Raipur)
Sales Coordinator- SME & BIL(Secured & Unsecured Loans)

Key Responsibilities : May 2008 to March -09
Maintaining MIS & Daily Sales Report.
Handling DSA’s & DST’s.
Coordinating with credit CPA for approvals, & & disbursement .
Solving the problems of customers.

Centurion Bank of Punjab Ltd. (Raipur) June 2006 to Apr 2008
Sales & Credit Cordinator – T/w & Stpl

Key Responsibilities:
Maintaining FI TAT,Dedupe
DSA handling For TW files and PL Files.
Coordinating with credit CPA for approvals & disbursement .
Preparation of various daily / weekly / monthly MIS reports.

EDUCATION
10th From C.B.S.E .Board Securing Second Division in 2000
12th From C.B.S.E Board Securing Second Division in 2002
B.com From Pt Ravi Shanker Shukla Univ. Securing Second Division in 2005
M.com From Pt Ravi Shanker Shukla Univ. Securing Third Division in 2007

COMPUTER LITERACY
MS Office, MS Windows,

HOBBIES AND INTERESTS
Listening to Music, socializing and traveling.

[Guest Poster]

CURRICULUM-VITAE

POST:-CUSTOMER CARE MANAGER.
BHUMIKA JADHAV

OBJECTIVE:-
To seek challenging and rewarding where I can significantly prove myself and at the same time uplift the presting of the company to the best of my ability and team working capability.

PERSONAL DETAIL:-
Father’s Name : Shri.R.K.Jadhav
Date of Birth : 15 march 85
Sex :
Nationality : Indian
Marital status : unmarried
Language Known : Hindi & English
Present Address : Bilaspur(C.G.)

OVERVIEW:-
B.Sc (Bio) from Gurughasidas University and P.G.D.C.A from AISECT Bilaspur (C.G.) INDIA

EDUCATIONAL PROFILE:-

- Pursuing MBA from IGNOU.
- P.G.D.C.A from AISECT Bilaspur in the year of 2007 obtain percentage 79%.
- B.Sc(Bio) from Guru Ghasidas University in the year of 2006 obtain percentage 56%
- 12th from CG Board, Raipur in the year of 2003 obtain percentage 65%
- 10th from Central Board, Delhi in the year of 2001 obtain percentage 65.20%


EXPERIENCE:-

Worked as TEACHER in KALA JAGRITI PARIWAR SCHOOL since July 05 to Aug 06.
Worked as COMPUTER OPERATOR Cum MIS (Management Information System) in SATYA SALES NOKIA DISTRIBUTOR BILASPUR since Dec 06 to June.07.
Worked in SATYA AUTOMOBILES Bilaspur as a SALES EXECUTIVE Cum MIS in finance sector since July 07 to July 08.
Worked in AIRTEL POSTPAID Bilaspur as a MIS (Management Information System) cum TELE CALLER since feb to july 2009.

STRENGTHS:-

Good Analytical & Logical ability.
Professional & Practical approach to work.

PARTICIPATION:-

Participation in the cultural activity of India International Rural Cultural Centre New Delhi-2001.
Participation in INDIA INTERNATIONAL DANCE COMPITITION “GOA” DEC.2001
Participation in INDIA INTERNATIONAL DANCE COMPITITION “DELHI” JUNE.2002
Participation in INDIA INTERNATIONAL DANCE COMPITITION “GOA” DEC.2002
Participation in INDIA INTERNATIONAL DANCE COMPITITION “DELHI” JUNE.2003
Won 1st prize in DANCE COMPETITION IN MAHARISHI VIDYA MANDIR BILASPUR 2001.
Participation in the SPORTS PLAYED BY UNIVERSITY LEVEL.
Won 3rd prize in DANCE COMPETITION IN P.G.B.T COLLEGE BILASPUR,2002


EXTRA CURRICULAR ACTIVITIES:-

School Captain in 2001.
Participated in Annual Function, Annual Sports of our College and School.

HOBBIES:-

Reading, gardening, listening music & dancing.


DECLARATION

I hereby declare that all the information’s mentioned above are true and correct to the best of my knowledge.


Date :- 21/03/10
Place :-BILASPUR(C.G.) BHUMIKA JADHAV

[arti shukla]

hello want to join this company

hi i m a bcom graduade and want to join.

Dear Sir my name is balakrishnan & i want to join the ing vysya bank. i have exp. in all india custormer service Executive 2 year. can u pls give me the details.

hi sir,
this avinash kumar sahu. i have done B.E C.S. ENGG. also interest bank job so kindily request piz give ne one chance prove that & i live in cg.
thanks sir.

gud evg sir i want to join ur company

i m interested to join this post so i want to know about how to joining in this post .
plz contact - va_rai2006 AT yahoo.com .

Hi

Would like to join.

hello sir i want to join.

Hello Sir,

This is praveen i am having 2 yrs Experience of marketing as well as i am B.com,M.com (previous).

regards,
Praveen
Praveen_mishra17@yahoo.co.in

Dear Sir/Madam,

I have the six month experience in field of IT helpdesk in ING datacenter Bangalore....

Thanks and regards

Asaithambi V

09845309487

Dear Sir/Madam,

I have the six month experience in field of IT helpdesk in ING datacenter Bangalore....

Thanks and regard

Amit Shrivastava
9926114565

I am looking for this job.what should i do?

I Want to join ing vysya bank give me information about recruitment.i have done mba (fin & markt).

i want to join bank plz give me information about procedure for recruitment.
my email id:shwetajdp2009@gmail.com

I am commerce degree holder and I want join your organization.

Respected Sir,

I am interested for the said post in Kolkata. I am a 1st Div. Science Graduate and I have completed Graduate Diploma in Computer Application from Institute of Computer Engineers. I have an working experience of approximately 14 + years in a Multinational Company in HRD & Admin. Dept. Kindly let me know whether I am eligible for the said post in your esteemed organization. My contact No. is and E-mail : banerjeesangeeta@indiatimes.com.

With Regards,
Sangeeta Banerjee
Kolkata

[Guest]

Dear Sir/Madam,

I am writing to express my interest in your organization. Please accept my Resume for your consideration. My comprehensive expertise allows me to undertake the challenges with great success.
Over three years of experience in the Corporate Sector in Customer Support and IT Operations. With my strong ability to communicate and full enthusiasm to work honestly and adapting to situation quickly, I am confident that my contribution to the organization would be a valuable.
My resume, is enclosed for your review containing all details of my qualification and expertise. I would look forward to meet and discuss the quality of service that I would bring into your Organization. Thank you for your consideration.

SHADID AHMED
E-mail address : shadid_ahmed AT yahoo.in

AIM :
- To earn recognition and respect in life and to live with dignity.
BRIEF OVERVIEW :
- Honest young man with good communication skill and full of enthusiasm. B.Com Hons Graduate from Calcutta University. Keen interest to work in Banking / Financial Institution Operations / Customer Service with the objective to deliver the best and to develop and strengthened the domain knowledge. Over three years of experience in the corporate sector.

EDUCATIONAL QUALIFICATION :
- Graduated in B.Com. (Hons.) with 55% from Calcutta University in the year 2009.
- Passed ISC examination in 2006 from St. James’ School with 70% in the year 2006.
- Passed ICSE examination in 2004 from St. James’ School with 76.6% in the year 2004.
COMPUTER LITERACY :
- Diploma in Software Engineering certified by NIIT Ltd. in the year 2007.
-XP/VISTA/WIN7/TCPIP/MSOFFICE/ADOBE PHOTOSHOPE/HARDWARE TROUBLESHOOTING

EXPERIENCE :
- Worked in HSBC as an Analyst in I.T. Operations, Global Service Help Desk from 21st October, 2010 to 4th March 2011.
- Job Role :-
- Providing technical assistance to HSBC I.T. Operations.
- Worked at Wipro BPO, Kolkata from 18th May, 2007 till 7th Oct, 2010.
- Job Role :-
- Part time Customer Service from May, 2007 to May, 2009.
- Full time Technical Support Associate from May, 2009 to Oct, 2010.
- Achievements :-
- Customer Feedback Surveys with 100% customer satisfaction.
- Certificate of appreciation from HP for generating revenue by making sales and over achieving the targets.

[Guest]

SUBHADEEP DAS

PERSONAL INFORMATION
CAREER PLANS :
As I’m having knowledge of Accounting System, so I am ready to accept any assignment related to any accounting and its related job, my present field of studies and I also want to see myself as an accomplished Accounting Specialist in coming days. My sincerity, hard-work and cordial relationship with the team members will enable me in solving any accounting problems and its related job.
LANGUAGES KNOWN :
[A] Bengali
[B] English.
[C] Hindi.

EXTRA CURRICULAR ACTIVITIES :
[A] Loves to interact with people.
[B] Surfing Internet.

[Guest]

MANOJDIXIT

dixit.manoj1972 AT rediffmail.com
Objective
To achieve a challenging and rewarding position. I count on various aspects like market awareness, proper communication skills, taping of new horizon/sources, application of newer concepts and techniques, willingness for upgrading knowledge and hardcore efforts as I believe that all these aspects carry paramount importance in the growth of my organization and myself.
Education
1997 M.A(POLITICAL SCIENCE_) 2nd
PT RAVI SHANKAR UNIVERCITY
RAIPUR
1995 B.A. RAIPUR Second Division
12TH M.P. BOARD BHOPAL 2nd
WORK EXPERIENCE
1. Worked with MAHARSHI VIDYA MANDIRas a T.M. TEACHER.5YEAR
2. Worked withICICI BANK,AS A SALES EXECUTIVE 1YEAR.
3. Worked withV.R FINANCIALSERVICES ,SALES EXECUTIVE.1YEAR
4. Working with AUTOMOBILE FIELDas a SALES EXECUTIVE
1YEAR
5. Worked with KANHA FINANCIAL SERVICES AT PRESENT WORKING &BAJAJ ALLIANZ LIFE INSURENCE
I Hereby declare that the above information given is correct up to my knowledge.
DATE : (manojdixit)
PLACE : BILASPUR