CSA Business Development Trivandrum : www.ivyoffice.com

[mskavi]

Ivyoffice Trivandrum : CSA Business Development

Website: http://www.ivyoffice.com

Keywords: CSE , CSA, Voice , Non Tech , UK, US, CCE, International call center, inbound, outbound,, undergraduate, graduate, bpo, customer care, customer service, telecalling , reservation executive , telemarketing, business developments, sales, marketing

Designation: CSA Business Development
Experience: 1 - 2 Years
Location: Trivandrum
Compensation:
Rupees 2,50,000 - 5,00,000
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Posted Date: 26 Mar

Job Description:
* Involves handling outbound calls.
* Involves resolving customer queries.
* Involves updating customers on latest information on a product or service.
* Should be energetic , hardworking and determined to succeed
* Should be comfortable with working late.
* Should have excellent English communication and language skills.
* Should be patient enough to handle any kind of customer queries.

Desired Candidate Profile:
Excellent communication skills, minimum of 6 months of relevant experience in international call centre is a must (voice process)* Should have excellent English communication and language skills.
* Should be patient enough to handle any kind of customer queries.
* Attractive incentives and perks depending upon the individual's performance would be rewarded.
* Min Education Qualification: Any Graduate/ Post Graduate
* Building a good rapport with customers.
Restricted up to 35 years.
* Candidates with relevant experience in a UK voice based process
* Involves working to UK timing 2.15 PM to 12.15 AM

Company Profile:
IvyOffice is a profitable, marketing-led, emerging British company. Growth has been rapid and achieved organically. The Directors believe that this growth has been driven principally by the Group's marketing skills, customer focus, product ranges and developments, financial controls and extensive staff training. IvyOffice aims to service a much broader segment of the retail and hospitality markets than many similarly sized marketing companies. It sells Intellectual capital and a wide range of knowledge products to UK SMEs. To service its customers' needs from the highly regulated and consumer driven markets, IvyOffice operates from UK and India.

IvyOffice chooses to market products which match its rigorous marketing and financial return criteria. Product licences and brands, where appropriate, are acquired or, increasingly, developed internally. The Directors consider that opportunities exist to acquire further products and develop product line extensions which meet the company’s investment criteria.

Executive Name: Arun Joseph

Address:
Ivyoffice
Dreams, Pattom Medical College Road
Opp. Vaidyuti Bhavan
Pattom
Trivandrum,Kerala,INDIA 695004

Email Address: arun@ivyoffice.com

Telephone: 0471-2443428

Reference ID:
AJ125/3/09

Keywords: CSE , CSA, Voice , Non Tech , UK, US, CCE, International call centre, inbound, outbound,, undergraduate, graduate, bpo, customer care, customer service, telecalling , reservation executive , telemarketing, business developments, sales, marketing

[shaun_mano]

I am Senthil Kumar currently working as a Senior executive in Health care industry. (Hinduja Global solutions, Bangalore) . I was married last month and my wife is working as scientist in VSSC, Trivandrum . I am interested in joining your company and I would like to settle in Trivandrum.

I have more than 5 years of experience in Health care industry. I adjudicate claims for one of the top most US Health Insurance Company.I have worked in ECHS (Electronic Correspondence Handling System) and ACAS (Automatic Claim Adjudication System) teams.

The bandwidth of the claims is extensive starting from the basic Pediatrics/General practitioners up to the most complex, Inpatient Hospital claims. The outcome of the entire adjudication process is the final settlement of the claim and also includes the remittance to the providers.

I have attached my resume highlighting my work profile/experience.

Kindly consider my candidature if there is a vacancy.

Regards,
Senthil Kumar.R.M.