Prasad Multi Services Pvt Ltd Ahmedabad : Reception & Customer Support

[mskavi]

Prasad Multi Services Pvt Ltd
http://www.pmsindia.in

Keywords: Receptionist EPBAX operator, English Computer Proficiency

Designation: Reception & Customer Support.
Experience: 3 - 7 Years
Location: Ahmedabad
Compensation:
Excellent candidate can expect a Higher Start.
Education:
UG - Graduation Not Required
PG - Post Graduation Not Required
Industry Type:
Construction/ Engineering/Cement/Metals
Functional Area:
Secretary, Front Off, Data Entry
Posted Date: 24 Oct 2008

Job Description
- Excellent command over English.
- Competent to do Independent Correspondence in English.
- Computer Proficiency desired.
- Earlier experience of Receptionist/EPBAX operator preferred but Not necessary.
- Steno & Typing desired but Not compulsory.

Desired Candidate Profile
Should be a Resident of Ahmedabad. Earlier experience of Receptionist/EPBAX operator preferred but Not necessary. Excellent command over English.Competent to do Independent Correspondence in English.Computer Proficiency desired.Steno/Typing desired.

Company Profile
We are in OPERATION & MAINTENANCE, HIRING/REPAIRING / REFURBISHING, SPARES / CONSUMABLES in field of construction equipments.

Executive Name: Pankaj Sanwal : GM - HR

Address:
Not Mentioned

Email Address: pankaj.sanwal@pmsindia.in
pmsanwal@gmail.com

Telephone: Not Mentioned

Reference ID:
Reception & Customer Support/24_OCT'08_7/100

[Guest-IJT]

Name : shiva
Email : shivapatro4u AT gmail.com
Designation / Skillset : bpo/good technical skills and able to communicate effectively
curriculum vitae for the post of technical support executive/customer support executive

Resume :

Career Objective :
To pursue a challenging career and be a part of a progressive
Organization that gives scope to enhance my knowledge, skills and
pinnacle in this field with sheer determination, dedication and
hard work.
Academic Qualifications :
Name of institution Course Board Year of passing
Raghu Engg college B.Tech JNTU university 2009
Sri Chaitanya Intermediate Board of Intermediate Education, A.P 2003
Timpany school Class X ICSE Board 2001
Technical Skills :
Hardware & Networking
Awards & Achievements :
Participated and won in quiz competitions at school.
Participated in different cultural activities at school and college.
Continues…..
Hobbies :
Listening to music, playing cricket .
Strengths :
- Ability to win and influence people.
- Empathy.
- Able to interact effectively.
- Possess diversified technical skills.
- Good team work.

Date : 25-06-2011
Place : Visakhapatnam.
Signature : Siva Prasad Patro
-------------------------------------------------------
More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4324307
Date & Time : 3rd Jul 2011 6:36 AM (UTC)
IP Address : 122.169.162.193
Browser Info : Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0
Predicted Country : India

[Guest]

Name : Balakrishnan M Iyer

Experience :

Manager Operations
SSISPL (Dealer principle for Gujarat For Hyundai Construction equipments.)
June -2010 – Till Date
Co-ordination with all branches
M.I.S preparation
Analyze DPR, Machine Break Down report
Targeting Planning- Branch Wise, Model wise, every month.
Monitoring Target Vs. Achievement ( revenue wise )
Organizing Financier meet. Road shows, Market Research.
Organizing Customer meet / quarry owners association meet.
Strategies advertisement
Map competition activities/ offerings
Launching of various schemes
Relationship Management with existing customer.
Ensure strong client relations through client servicing/CRM initiatives
Completing Finance Documents through Branches & co-coordinating.
Arrange service engineers for machine commissioning/breakdown through service co-coordinator.
Maintaining Database of customer
Audit Branch Accounts
Arrange customer meet and Financer meet
Infracture development
Branch Manager (Gujarat Region)
AFL Dachser
Aug- 2008 –May - 2010
KRA’S : Corporate Sales
Identify new avenues for generating business
Mapping and communicating with Signature accounts nationally including conglomerates
Key custodian for Mega accounts
Map competition activities/ offerings
Cross sell, up sell and optimize revenues among portfolio of clients
Ensure the sales process is being implemented
Ensure call benchmarks
Monitor and take corrective action on ordering clients
Organizing/ updating the Sales manual
Implementing the training calendar for sales

ACCOR services (Accor Meal vouchers & Gift vouchers)
Branch manager (Gujarat region) Jan- 2003- July 2008
Elevated to Sales Manager Jan-2001 - Dec 2002
Network support & promotion Manager Aug-2000- Dec 2000
KRA’S : Corporate Sales
Networking
Building relationship
Identify new avenues for generating business
Mapping and communicating with Signature accounts nationally including conglomerates
Key custodian for Mega accounts
Map competition activities/ offerings
Cross sell, up sell and optimize revenues among portfolio of clients
Ensure the sales process is being implemented
Ensure call benchmarks
Monitor and take corrective action on ordering clients
Organizing/ updating the Sales manual
Implementing the training calendar for sales
Drive the referral schemes .Distribution planning and operations for large clients nationally
New acquisition & reorders
MIS
Team Development
Training and support to achieve defined KRA’s.
Maintaining database build from various data sources
Mapping each territory to ensure in-depth coverage through MRE activity
Maintain required levels of call average for self and team
Ensure strong client relations through client servicing/CRM initiatives
Market study in terms of competition mapping, market intelligence, market share, strength / adequacy and visibility
Achieving collections targets.
Handling operations & customer services.
Marketing Manager
Hotel industry
June'85 - May99
KRA’S : Hospitality Industry.
Carrying out market research surveys for forth-coming food festivals and new schemes.
Identifying the market and upcoming projects
Media management to promote the corporate identity.
Man management.
Celebrity events and food festivals
Branding
Mapping competition activities.
In-House Marketing
Qualification : Commerce Graduate

[Guest]

I am a stenographer having wide experience