www.abhyudayabank.co.in Download Call Letter 2012 Clerk : Abhyudaya Co-operative Bank Ltd

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Name of the Organisation : Abhyudaya Co-operative Bank Ltd (abhyudayabank.co.in)
Type of Announcement : Download Call Letter
Designation : Clerk 2012

Date of Written Examination August 12, 2012

Get your Call Letter here : http://abhyudayabank.co.in/calllettersearch.aspx
Home Page : http://www.abhyudayabank.co.in/english/home.aspx

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The candidates who have applied to appear for the written examination for the post of Clerk as per the eligibility norms prescribed by the bank are hereby advised to down load their call letters from the link provided. The candidates are advised to note that the bank will not reimburse any charges for attending the examination.

The candidates who are unable to down load their call letters from the link provided may contact HRM Dept. at telephone nos. 27895090/65107394 and the candidates who do not get their call letters through the link despite fulfilling the eligibility norms as prescribed by the bank are advised to contact HRM Dept alongwith their application & relevant records for verification purpose at
“Abhyudaya Bank Building,
Second floor, Sector 17, Vashi,
Navi Mumbai 400 705”
on or before 10.08.2012 from 10.00 a.m. to 5.00 p.m and collect their Call Letters. The bank will not be responsible for candidates not down loading / not receiving call letters on

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CURRICULUM VITAE
Post : Computer Operator cum Data Entry Operator/Customer Care Executive
1) Name : Shakeel Ahmed Shaikh Ahmed.
E- Mail : Shakeel_Sk28 AT yahoo.co.in
C) Education Qualification :
1) S.S.C Passed in First Division.
2) H.S.C. Passed in Second Division
3) Bachelor of Arts : B.A Graduate with Second Division from Sir Sayyed College of Arts, Dr. Babasaheb Ambedkar Marathwada University, Aurangabad.
4) Specialization : MS-OFFICE, WINDOWS.
D) Work History :
1) Past Experience-1 :-
Worked as Computer Operator Cum Office In charge since 2005 to March-2008, Through Agency under IDEA CELLULAR LTD Aurangabad.
2) Work Experience :
1) Overall responsibility of office co-ordination.
2) Maintaining/updation of files with confidentiality.
3) Maintaining confidentiality about the office work.
4) Filing of important papers and letters.
5) Maintaining the database of addresses and phone numbers.
6) All data entry jobs (Excel, Word, PowerPoint etc)

3) Past Experience-02 :-
4) Worked As CUSTOMER CARE EXECUTIVE At TATA TELESERVICES (M) Ltd. From 24TH April 2008 to 31st July-2010.
Work Experience
- Working with Cash Related software BRS using for Cash & Credit Card Transactions with Tata Teleservices (M) Ltd customers.
- Very Clear Ideas for preparing “MIS for Management to analyze the different type of report & planning for new ideas’ as compare to our competitors.”
- Successfully drive collection & Retrieval Agencies by giving them support of system & tackling disputes as well provide solutions to customers within time frame.
- Direct interaction with cheque bounce & UMR+ Zero Usages Customers
a. UMR : Means Usages Monitoring Barred cases.
b. Zero Usages Case : Means retained those customer’s who will churn probably.
c. Chq Bounce Case : Those cases in which Chq were bounces due financial Reasons.
- Escalation Closure – Calls escalated are closed with a permanent solution to Customer related to billing & other reasons (Wrong Sales commitment etc.) by co-ordination with various departments like OOPS & Retention Team.
- Briefing of Product and Process for newly join employee for better working in future for organization & take maximum productivity by knowing their Skills.
- Minimize Absenteeism and control irritation in my agencies by creating the right environment for them to work and by motivating them. Team outing, Team meetings are arranged after calculating the Allocated Amount & collected Amounts.
- Analyzing Training Needs, based on the problems Reported and Geneon reasons stated by agency & internal FOs for non-sorted complains & irradiated customer’s needs are analyzed.
- Receipt Reconciliation of Collection & Retrieval Receipt Books on weekly basis, regularly & successfully handling Legal Customer’s directly while Legal Project is running by Circle Office Pune.
- Handling Team of 14 to 20 PTB CCB Distributors in the Aurangabad Cluster of various locations for collect PTB –CCB instrument which is an additional help to Organization.
- MIS for AM collection & Retrieval + Retention : This contains various reports like FTD & MTD Target figures, projection for DRR, Target VS Achievement for Retrieval & Retention Figures from agencies & internal FOS.
- Preparing Allocations for collection agencies for 0-30 to 120+ buckets of unpaid bill customers.
- Updating collection feed back of agencies & internal FOS for both soft & Hard Buckets.
- After every bill Cycle closure preparing Bill of Collection & Retrieval Vendors.
- Preparation of Retrieval Allocation for collect disconnected instruments (both FWP & CCB) from market to minimize the pendency as per need time to time.
- Preparing Daily Paid List for Collection Agencies & Internal FOS on regular basis.
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- System Proficiency : POS, CRM, BRS & I-Care.
- Present Experience :- Working As Customer Care Executive through Agency Under Idea Cellular ltd. From 01st Aug-10 to till date.
E) Other Qualification :
Computer :
1) Diploma in Computer Application (DCA)
4) Additional qualification;
1) English Typewriting 45 wpm.
2) Well knowledge about MS office & Internet based applications, good command in Excel-working.
F) Languages Known :
1) English
2) Hindi
3) Marathi
G) Hobbies
1) Listening Music
2) Watching T. V.
3) Surfing Internet
Strengths :
4) Ability of both Smart & Hard working, depend upon need of the customer & demand of the situation always try to help our organization. Having ability to convince the customer’s in Marathi, Hindi, English language
Thanking in anticipation
Yours Truly
(Shakeel Ahmed)

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