Onsite Opportunities in IT

[niladri_b80]

Hi Guys!!!

I have around 4 yrs exp in Oracle Applications Development in IT from one of the most reputed organization in India. Have around 6 Months onsite (US) exp.. Can anyone suggest some companies offering very good onsite opportunity and salary ...

[Guest]

My name is M.Divyalakshmi completed MCA in 2011 i want to work in onsite so pls forward my resume

[sureshktvpm@yahoo.com]

SURESH KRISHNAN
Email : sureshktvpm AT yahoo.com
Career Objective :
Seeking a leader position in a reputed company where I can demonstrate excellent leadership, business and team work skills to produce effective results.
Summary Of Skills :
- Working knowledge of computer applications like Microsoft Word, Excel and Web browser
- Have good rapport among the team members and accept any kind of responsibility
- Interact professionally with clients and peers and complete the assigned tasks in a timely manner
- Sincere, Hard working, Confident, Flexible & Optimistic
Academic Details :
- MBA HRM (Correspondence) in Pondicherry University (2010)
- Bachelor of Arts (2005)
Technical Qualification :
- Diploma in Computer Application (DCA)
- Computer Teacher Training Course (CTTC)
Work Experience :
Current Job Profile :
Working as a Process Associate for TCS e-Serve with 1 Year 3 months of experience having good knowledge in Chargeback process in Cards-Banking Domain
USAA Chargeback September 2010-Till Date
Process Associate
- Working for USAA Federal Savings Bank (US)
- Handling MasterCard and Visa Card chargebacks for Card Not Present environment
- Analysing the card holder comment and resolve their query
- Analyse the customer service notes
- Issue temporary credit to customer account
- Investigate that fraud transaction and recover the money within a specified time period.
- Matching and for Visa – Vrol done through visa online.
- Safe Reporting-Reporting the fraud transaction happened in the debit card for the bank purpose
Team Leader
- Responsible for handling team to get the tasks done in a timely manner
- Make a call to the client and provide detail to them about daily performance
- Responsible for stimulating the individual potential to achieve the objective of the team
- Keep the track of daily performance of each analyst
- Assigning tasks to each analyst and supervise those activities whether they are done in a timely manner
- Organise daily and weekly meetings and solve the issues
Achievement :
Distinguished Achiever Award 2011 for the best performance
Previous Job Profile :
Worked as Senior Customer Service Executive in Intelenet Global Services
Payment Screening Process June 2007- April 2010
- Worked as a Queue Monitor for the payment screening process for Barclays Bank (UK).
- Managing different types of payment comes in different queues.
- Maintain the SLA and capture report on a Daily basis.
- Daily report has to be sent to On-shore with regards to the queue management – Daily and Hourly report.
- Floor Management – Need to make sure that required number of agents are always logged in. Break management for the entire staff.
Achievement :
Best Performer award for the quarter of Apr 2009 –Sept 2009