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[QUOTE=bibianadgama;53977]Post: Secretarial/PA/Executive Asst/Administration/Back Office Support Bibiana D’Gama Objective: I seek a career that provides diverse challenges to learn new skills and proficiencies which will aid me in contributing to the achievement of organizational goals. My career experience and interaction with people have made me focused towards striving to achieve excellence in whatever I do. Educational Qualifications: Bachelor of Arts – Mumbai University, India. 1989 Secretarial course from Burnley’s Commercial College Certifications: Completed a course in Commercial Shipping Trained on Handling Military Shipments Trained on Cargo Control Processes Experience Summary: 8 years experience in Container Shipping & Logistics Operational Support Activities 11 years experience in serving as Secretary to Senior Executive Management Team. Job History: Team Leader / Senior Officer Operations (Maersk Line, Pune)- Business Process Outsourcing Unit Jul 2001 to Aug 2008 Executive Finance (P & O Nedlloyd, Bombay) Feb 1995 to June 2001 Secretary to Regional Manager (Panalpina World Transport (I) Pvt. Ltd.) Jan 1994 to Jan 1995 Secretary to Managing Director (Dynatech Marketing Company) Mar 1992 to Nov 1993 Secretary to Finance Manager (Intec Polymers Pvt. Ltd.) Aug 1990 to Feb 1992 Steno/Secretary to President (National Union for Mass Awakening) Nov 1987 to Jul 1990 Professional Experience: 2007 - 2008 Maersk Line, Pune, India Team Leader Description: Maersk Line is a division of the A. P. Moller – Maersk Group. With a fleet numbering of more than 500 container vessels and more than 1,400,000 containers. Previously known as P&O Nedlloyd. Team: Support team, Operations Responsibilities: Improvement in team performance / productivity / data quality through continuous feedbacks Timely resolution and troubleshooting of day to day activities related to system, infrastructure, workstation availability Consistent Service Delivery/Continuous process improvements Staff engagement and motivation, training & attendance/leave/overtime monitoring Timely and accurate reporting as per guidelines 2006 - 2007 Maersk Line, Pune, India Senior Officer Team: Allocations and EDO (Electronic Delivery Order Handling) SUPPORT, Operations Responsibilities: Create and amend allocation lines for trades Preparing vessel schedules on a quarterly basis from GSIS (Global Scheduling System)9 Reporting weekly/monthly counts to Management Reporting team Index faxes received in order to create delivery orders for NAM customers Maintenance of documents/records as per ISO guidelines Process/Systems training/Mentoring for new joinees Monitoring team performance to ensure team KRAs are consistently met 2004 – 2005 P & O Nedlloyd, Pune, India Executive Team: Vessel Scheduling Responsibilities: Receive/Create and maintain vessel scheduling information from vessel planners and Operators within the corporate systems Ensure all activities are carried out as per Standard Operating Procedures and consistently meet the Service Level Agreements, ensuring timely signoff on projects Conference calls/weekly meetings to track and troubleshoot progress, frequently creating multi-layered contingency plans Maintenance of documents/records as per ISO guidelines Monitoring team performance to ensure team KRAs are consistently met 2001 - 2004 P & O Nedlloyd, Pune, India Executive Team: Routing Responsibilities: Setting up of new routes/maintaining priorities as per trade guidelines Ensure fastest/cheapest routes are used for container movement/proper control of trade revenue through appropriate flagging of revenue legs in transit and obsolete/non cost effective trade routes are deleted from the system to avoid business losses Secretarial Responsibilities : Co-ordination of day to day activities for Senior Management and other related work, confidential correspondence, attending mails,phone calls,keeping track of appointments, travel arrangements, maintaining records, filing, supervisory and administrative functions Personal Details: Permanent Address: A/5 Laxmi Nagar, Opp Saibaba Temple,Mahakali Caves Rd, Andheri (E), Bombay - 93 Date of Birth: December 2, 1968 Languages: English / Hindi / Marathi E-mail Id: bibianadgama AT gmail.com Contact Nos : Mobile: 9004763700 References will be provided on request[/QUOTE]

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