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[QUOTE=vjose.dream;47781][b][u]CURRICULUM VITAE [/u][/b]:
Jose Varghese
E-mail - vjose12 AT rediffmail.com

[b][u]Objective  [/u][/b]:
Aiming towards Middle to senior managerial Positions in Banking/Insurance Industry

[b][u]Aspiring  [/u][/b]:
Revitalize organizational performance through the implementation of Sales, Operations and Customer service & creatively maximize operational excellence and support revenue goals

[b][u]Experience Summary [/u][/b]:
§ Standing with 3 and half years’ experience in operations, Sales and Business Development, across diverse industry spectrums such as insurance and banking.
§ Resourceful at operational plan execution and customer coordination.
§ Have particularly excelled in providing sales support & guiding Financial Advisors

[b][u]Industry Experience [/u][/b]:
[b][u]Current Organization [/u][/b]:
[b][u]MAX NEWYORKLIFE INSURANCE CO.LTD,(Trivandrum) [/u][/b]:-ASST Manager
· Looking after 3 locations
· Cash management
· Handling Consolidated MIS
· Resolving Customer Queries

[b][u]Bharti AXA Life Insurance, (Trivandrum)  [/u][/b]: Sales Support Co-coordinator
[b][u]Job Roll [/u][/b]:Delivering actual field sales & operational support to a team of 26 financial advisors
· Providing the Area Manager with MIS support on regular basis
· Guiding them equipped for achieving various targets & deadline
· Be the focal point for all Team Support
· Developing skill s in lead generation , cold calling, & follow –up

[b][u]Supplementary Responsibilities [/u][/b]:
· Ensure timely updating of Team level sales / lead data updates to Sales System
· Be hands on to the Critical Agency MIS and reflect areas of critical importance to the team members

[b][u]Previous Experience [/u][/b]:
[b][u]In Team Handling [/u][/b]: HSBC, Trivandrum
[b][u]Team Leader [/u][/b]: - Operations (From April 2006 to November 2007)
[b][u]Job Roll [/u][/b]:
* Handling a team of 5 members for the co-ordination of credit activities.
* Supporting Operations and Credit related activities.
* Assisting Credit Managers in daily activities like taking loan approvals, firing FCI and follow-ups with FCI agencies.
* Monitoring day-to-day activities regarding Credit Processing of Personal Loans.
§ Monitoring of disbursement documents to Credit Retail Unit.
§ Assisting the Operation Manager in the Audit related issues.
Anchoring all the Operational Support & Credit development & processing facilities

[b][u]In Customer Relation [/u][/b]:
Idea Mobile Communications, Ernakulam
[b][u]Customer Relationship Officer [/u][/b]:
[b][u]Job Description [/u][/b]:
* Resolving Postpaid and Prepaid customer’s queries online
* Activating and deactivating additional features like Roaming, STD/ISD, Reconnections and all other VAS services.
* Giving training to the executives

[b][u]Academic & Professional [/u][/b]:
Ø Currently pursuing MBA with ICFAI.(HR & Marketing )
Ø B.A (English) from Kerala University.(2002-05)
Ø Plus two, St. Joseph’s Higher Secondary School, Trivandrum. (2000-‘02)

[b][u]Computer Proficiency  [/u][/b]: Conversant with office productivity suite

[b][u]LINGUIST PROFICIENCY [/u][/b]:
English, Hindi & Malayalam &Tamil

[b][u]PERSONAL DETAILS [/u][/b]:
[b][u]Date of Birth  [/u][/b]: 28.01.1983
[b][u]Gender  [/u][/b]: Male
[b][u]Marital Status  [/u][/b]: Single
[b][u]Religion  [/u][/b]: Christian
[b][u]Hobbies  [/u][/b]: Music, Reading, Surfing net etc[/QUOTE]

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