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[QUOTE=amey100;34243][CENTER][CENTER][B][FONT=Arial][SIZE=3]Amey Narvekar[/SIZE][/FONT][/B][/CENTER]
[CENTER][FONT=Arial][SIZE=3]3 Sheela Sadan,[/SIZE][/FONT][/CENTER]
[CENTER][FONT=Arial][SIZE=3]Amboli, Andheri, (west)[/SIZE][/FONT][/CENTER]
[CENTER][FONT=Arial][SIZE=3]Mumbai 400058[/SIZE][/FONT][/CENTER]
[CENTER][FONT=Arial][SIZE=3] [/SIZE][/FONT][/CENTER][/CENTER]
[FONT=Arial][SIZE=3] Home: 26774377[/SIZE][/FONT]
[CENTER][CENTER][FONT=Arial][SIZE=3]Mobile: 9820376129 Email: ameynarvekar AT indiatimes.com [/SIZE][/FONT][/CENTER][/CENTER]
[FONT=Arial][SIZE=3] : 9820659952 [/SIZE][/FONT][FONT=Arial] Alternate Email: amey_100 AT hotmail.com [/FONT]
[FONT=Arial] [/FONT]
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[B][U][FONT=Arial][SIZE=3]Personal Statement[/SIZE][/FONT][/U][/B]
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[FONT=Arial]A competent professional & over 3 years experience in Customer Service & B2B Sales. Confident, assertive and SMART, and proficient in time-management, multi-tasking. Multi-Lingual, adaptable and well-capable of responding positively under pressure. Impressive communication, leadership, interpersonal and listening skills, with a great blend of humour & professionalism, thus efficient in Customer Satisfaction. Young & hungry for success, thus eager to produce excellent results in a dynamic and rewarding organisation. [/FONT]
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[B][U][FONT=Arial][SIZE=3]Education and qualifications[/SIZE][/FONT][/U][/B]
[B][U][FONT=Arial][SIZE=3] [/SIZE][/FONT][/U][/B]
[B][FONT=Arial]Post Graduate Diploma in Retail Management[/FONT][/B]
[FONT=Arial]Ealing Hammersmith and [/FONT][FONT=Arial]West[/FONT][FONT=Arial] [/FONT][FONT=Arial]London[/FONT][FONT=Arial] [/FONT][FONT=Arial]College[/FONT][FONT=Arial] [/FONT]
[FONT=Arial]London[/FONT][FONT=Arial], [/FONT][FONT=Arial]United Kingdom[/FONT][FONT=Arial].[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]Modules:[/FONT]
[FONT=Arial]Customer service, Staff planning, Merchandising, Inventory management, Supply Chain management, Buying.[/FONT]
[FONT=Arial] [/FONT]
[B][FONT=Arial]Bachelors in Commerce[/FONT][/B]
[FONT=Arial]Bundelkhand[/FONT][FONT=Arial] [/FONT][FONT=Arial]University[/FONT][FONT=Arial][/FONT]
[FONT=Arial]Mumbai[/FONT][FONT=Arial], [/FONT][FONT=Arial]India[/FONT][FONT=Arial].[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]Modules:[/FONT]
[FONT=Arial]Secretarial practice, Marketing management, Distribution, Accounts, Economics.[/FONT]
[FONT=Arial] [/FONT]
[B][FONT=Arial]Diploma In Information Technology[/FONT][/B]
[FONT=Arial]Tafe South [/FONT][FONT=Arial]Australia[/FONT][FONT=Arial].[/FONT]
[FONT=Arial]Adelaide[/FONT][FONT=Arial], [/FONT][FONT=Arial]Australia[/FONT][FONT=Arial].[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]Modules[/FONT]
[FONT=Arial]Software Development, Software Applications, Programming, Microsoft Office, Networking, Hardware assembly and installation.[/FONT]
[FONT=Arial] [/FONT]
[SIZE=3][B][U][FONT=Arial]Work[/FONT][/U][/B][B][U][FONT=Arial] Experience[/FONT][/U][/B][/SIZE]
[B][U][FONT=Arial] [/FONT][/U][/B]
[B][FONT=Arial]September 2008 till October 2009 Sainsbury London United Kingdom[/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Team Leader[/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Job Description[/FONT][/B]
[LIST]
[*][FONT=Arial]Providing training to colleague[/FONT]
[*][FONT=Arial]Stock Replenishment[/FONT]
[*][FONT=Arial]Maintaining food safety[/FONT]
[*][FONT=Arial]Focus on availability of goods[/FONT]
[*][FONT=Arial]Control Shrinkage[/FONT]
[*][FONT=Arial]Maintaining Proper Stock level at all time [/FONT]
[*][FONT=Arial]Customer service[/FONT]
[*][FONT=Arial]Running the department in the absence of the department manager[/FONT]
[*][FONT=Arial]Strong Customer focus[/FONT]
[/LIST][B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]May 2008 till September 2008 Sports World (sportsdirect.com)[/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Sales Assistant[/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Job Description:[/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[LIST]
[*][FONT=Arial]Offer excellent customer service. [/FONT]
[*][FONT=Arial]Attend training when necessary to keep up to date with new products. [/FONT]
[*][FONT=Arial]Assist with the processing of deliveries. [/FONT]
[*][FONT=Arial]Work within the Footwear, Clothing and Till areas[/FONT]
[/LIST][B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]January 2007 till [/FONT][/B][B][FONT=Arial]31 August 2007[/FONT][/B][B][FONT=Arial] Lionbridge, [/FONT][/B][B][FONT=Arial]Mumbai[/FONT][/B][B][FONT=Arial], [/FONT][/B][B][FONT=Arial]India[/FONT][/B][B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Business Development Associate [/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Job Description:[/FONT][/B]
[FONT=Symbol]· [/FONT][FONT=Arial]Drive attendance to company events through research and cold calling activity.[/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Secure business meetings for outside sales team at industry events. [/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Research and identify new sales opportunities across a wide range of market sectors. [/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Tailor and coordinate telemarketing process. [/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Handover of prospects to field sales team. [/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Regular analysis of telemarketing campaigns with the Assistant Manager - Global Sales Support.[/FONT]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]March 2004 - June 2005 Zenta, [/FONT][/B][B][FONT=Arial]Mumbai[/FONT][/B][B][FONT=Arial], [/FONT][/B][B][FONT=Arial]India[/FONT][/B][B][FONT=Arial] (Fulltime)[/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Quality tape auditing and monitoring[/FONT][/B]
[B][FONT=Arial] [/FONT][/B]
[B][FONT=Arial]Job Description:[/FONT][/B]
[FONT=Arial] [/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Setting parameters for monitoring CRA as per the campaign requirements[/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Barging live call to analyze the CRA on various aspects, e.g. communication skills, selling skills, etc.[/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Monitoring CRA for compliance.[/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Giving feedback to the CRA, based on the assessment of the barged calls.[/FONT]
[FONT=Symbol]· [/FONT][FONT=Arial]Listening to voice files of completed sales for approval, based on compliance.[/FONT][/QUOTE]

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