Ask Question / Post resume

Post a reply to the thread: www.jljindia.com JLJ Academy of Computer Technology Faridabad : Linux Training

Your Message

Your Username:

Notes:-
1) You can copy and paste your full resume in the box below.
2) Or you can ask your question. We try to answer, as far as possible.

Title:

[QUOTE=Unregistered;292463]Amarjeet kaur 
[b][u]E-mail  [/u][/b]: amrjt2.kaur05 AT gmail.com

[b][u]Career Objective  [/u][/b]:
I am seeking a position with such an Organization that allows me to apply and enhance my skills of being a software Professional. I desire to gain quality experience that will allow me to take full advantage of my Career in Networking. In addition, I am eager to contribute my creativity and hard work towards the success of your Organization and to the growth of the fast developing field.

[b][u]Professional Experience  [/u][/b]: 1 Years
Hadron Packaging Machines
DLF Industrial Area, Support Engineer
Faridabad -121003 (From 10th aug 2011 to 28th aug 2012). 1 YEAR 
** Provide technical support to Sophos customers by answering telephone calls (primarily) and replying to emails in line with departmental measures, which includes average call times, call wait times, with a focus on high quality, accuracy and customer satisfaction
** Document and record all activity and communication with customers over telephone and email according to departmental standards of quality
** Record all activity in the department’s call logging system, updating cases at least every 3 days in order that progress can be tracked with each customer’s incident, viewed via the customer portal and reports generated for high profile customers
** Meet or exceed departmental goals for Case Management, Phone and Email response times, and Customer Satisfaction scores
** Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues
** Review cases for technical complexity and make recommendations to team members with regards escalation according to departmental Best Practice
** Use and create knowledgebase articles in line with KCS best practice based on new product information, support incidents, and/or common or critical issues.
** Participate in departmental projects
** Actively participate in team and departmental meetings by providing feedback on current day to day activity and recommendations for improvement

[b][u]IT Certifications  [/u][/b]:
[b][u]Operating Systems  [/u][/b]: Windows XP,VISTA,7, MS-DOS,UNIX
[b][u]Languages  [/u][/b]: Turbo/ANSI C, C++, VB.NET, ASP.NET WITH C#,CORE JAVA

[b][u]Skills Set  [/u][/b]:
[b][u]Scripting languages  [/u][/b]: HTML
[b][u]Database [/u][/b]: MS Access 2003
[b][u]Database  [/u][/b]: MS Access 2003.

[b][u]Others  [/u][/b]: Windows Firewall, MS Office 2003(Word, Excel, PowerPoint, Outlook), Outlook Express. Assembling and Maintenance of Computer Systems, Knowledge of Cabling, System Installation and Troubleshooting

[b][u]Professional & Educational Qualification  [/u][/b]:
Graduation» B.tech (Computer Science and Engg.)
Year» (2008 - 2011)
University» UNIVERSITY INSTITUTE OF ENGG. AND TECHNOLOGY (KURUKSHETRA UNIVERSITY), KURUKSHETRA
Standard Completed 10th (CBSE board)(2004)
Diploma-3 year Govt.Polytchnic for Women, Faridabad Sec-8 (SBTE BOARD) (2007)
Stream» Computer Science

[b][u]Personal Details  [/u][/b]:
[b][u]Father’s Name [/u][/b]: S. Jasbir Singh
[b][u]Birth Date  [/u][/b]: 02 may 1987
[b][u]Marital Status  [/u][/b]: Single
[b][u]Nationality  [/u][/b]: Indian
[b][u]Languages Known  [/u][/b]: English, Hindi,Punjabi
[b][u]Hobbies  [/u][/b]: Travelling, Reading, and Listen to Music.
[b][u]Strengths  [/u][/b]: Hard working, Firm determination, Believe in Performance and team work

College Project#01
[b][u]Title  [/u][/b]: ONLINE BOOK STORE
[b][u]college  [/u][/b]: UNIVERSITY INSTITUTE OF ENGG. AND TECH.
[b][u]Duration  [/u][/b]: 2 Months
[b][u]About the Project  [/u][/b]: This project is related to website which we have created for our colleague which contain all the Information about different books ,various utilities available, Information about books and all other related Information which is required for a user .
[b][u]Responsibilities  [/u][/b]: I was mainly involved in designing the web pages and also in designing database.
[b][u]Technologies used  [/u][/b]: Asp.net with c# coding is used as front end, MS-ACCESS as backend.

College Project#02
[b][u]Title  [/u][/b]: PRODUCT CATALOG
[b][u]Client  [/u][/b]: University Institute of Engg. and Tech.(U.I.E.T)
[b][u]Duration  [/u][/b]: 6 Months
[b][u]About the Project  [/u][/b]: This project is related to website which we have created for our colleague which contain all the Information about different products related to computer field ,various utilities available, Information about hardware and software products and all other related Information which is required for a user.
[b][u]Responsibilities  [/u][/b]: I was mainly involved in designing the web pages and also in designing database
[b][u]Technologies used  [/u][/b]: Asp.net with c# coding is used as a front end, SQL server as backend.
 
 [b][u]Personal Attributes  [/u][/b]:
** Keen to learn new technology.
** Good communication skills.
** Good inter-personal skills.
** Have high level of persuasiveness.

[b][u]Hobbies/ Extra-Activities  [/u][/b]:
** Participated in dance competition at school and in college at excelsior (fest).
** Participated in theatre round at school level
** Participated in foundation sports in school and college
** Participated in different workshops held in the college (robotics).
** Worked as a coordinator in college magazine technattayam.

[b][u]Declaration  [/u][/b]:
I hereby declare that all the particulars stated in this resume are true to the best of my knowledge and belief.
[b][u]Date [/u][/b]: 
[b][u]Place [/u][/b]:
 (Amarjeet kaur)[/QUOTE]

All times are GMT +5.5. The time now is 01:12 AM.