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[QUOTE=Unregistered;288529]Sunil.B.Mahant

To,
HR Department,

Dear Sir,
Attached please find my resume with application for suitable post in your organization .

[b][u][b][u]Business Skill [/u][/b] [/u][/b]:
Market Research
Business Potential calculation.
Generating Business from existing and new market.
Strong Customer Relationship Management.

[b][u][b][u]Software Skills [/u][/b] [/u][/b]:
Microsoft word,
Excel.
Power point.

[b][u][b][u]Writing and Presentation Skill [/u][/b] [/u][/b]:
Experience in writing training manual,
Business Projection, Status report,
Conducting training, Presentation of market potential and expected business from new market.

[b][u][b][u]Education [/u][/b] [/u][/b]:
Diploma in Electronics & Communication Engineering.
Completed internal auditors training for ISO & OSHAS certification.
Certificate course in fire fighting & First aid.
Certificate course in Electrical Safety conducted by National Safety Council.

I am very excited about hearing from you about the opportunity and look forward to speaking with you further about your needs and my skills.

Sincerely
Sunil.B.Mahant

[b][u]Resume [/u][/b]:
Sunil.B.Mahant
[b][u][b][u]Email [/u][/b] [/u][/b]: sunilmahant1964 AT rediffmail.com

[b][u]Objective [/u][/b]:
To work in dynamic environment which promotes my professional growth with challenging tasks where I can enhance my skills and potential with analytical, creative business strategy to create new avenues to achieve the high standards of being the best among all.

[b][u]Brief Overview [/u][/b]:
Effective in utilizing resources, improving processes, increasing service quality and reducing cost.
Strong exposure and understanding of business strategy, Planning and Implementation.
Strong understanding of products, Process, Market Customers with qualitative and conceptual abilities.
Strong in customer relation management.
Expertise in trouble shooting of product and process.

[b][u]Experience [/u][/b]:
Having about 30 years of experience in various industry segments like Defence, Microwave communication, Telecom,Automobile.
Having more than Three years of working experience in Telecom Sector O& M of Telecom tower (Reliance Infocomm)
Having about Seven Years working experience in Cummins network taking care of all Cummins products, AMCs of DG sets & O& M contracts.
Having More than ten years of working experience in ISO Certification Environment.

[b][u]Employer Details [/u][/b]:
Working experience with the Midland Diesel Services Pvt. Ltd. Nagpur an ISO certified company, which is authorized dealer for Cummins Sales and Services India Ltd. From 2006 to till 06.06.2013 as Senior Service Manager. It provides after sale service support to the customers in various segment like Telecom, Cement, Defense, Power Generation, Railways, Hospitals, Mining, Construction, Petroleum etc.
Worked with Reliance Info Com with Network utility department (operation & maintenance of telecom network towers) from November 2003 to Sep-2006.
Worked with Indian Air Force in Telecommunication department from Sep 1983 to Sep 2003.

[b][u]Responsibilities [/u][/b]:
Operation and maintenance of Microwave communication equipments like VF & RF.
Operation and maintenance of various test equipments like link analyzer/Oscilloscope etc.
Maintenance and repairing of communication equipments up to PCB level.
Heading the Branch Office and handling the team of 30 no Engineer/Technicians, Also responsible for Branch office Administration for more than 5 years achieving set Business targets.
Achievements of company objectives and service targets in a given segment by developing and controlling team of engineers.
Ensuring timely installation and commissioning, free service checks, warranty service.
Organizing and conducting service training program to service engineer/ technicians and customer.
Effective implementation of CRM and ensuring customer satisfaction.
Planning for optimum utilization of resources like man and machine to achieve the targets.
Co-Ordination with the Principle Company, Colleagues, Management and customers for trouble free operations.
Maintaining customer data bank for proper warranty service support and for paid services to generate the service revenue for the company.
Analyzing failure trend to make aware to company, Customers and team of engineers.
Building amicable relationship with the customer’s through rigorous customer contact schedule and keeping them informed about the product line up and right application.
Monitoring the performance of the process, team of engineers and products.
Formulation of Strategies for service promotion and growth of service business.
Development and implementation of service business plan.
Managing and motivating the team of Service Engineer and Technicians to achieve service target.

[b][u]Achievements [/u][/b]:
Individually Handled the Branch Office and Segment for more than 5 years having team of 30+ No of Engineers and technicians.
Minimizes the warranty claim rejection of dealership.
Improved Customer satisfaction Index at Branch Office as well as at dealership from 40 % to 85 %.

[b][u]Strengths [/u][/b]:
Result oriented with excellent people management skills and ability to manage the change and challenges with ease.
Proven strength in business growth and problem solving, Analysis and co-ordination.

[b][u]Trainings [/u][/b]:
Internal Auditor for ISO and OSHAS certification.
Certificate course in Fire Fighting and First aid.

[b][u]Personal Details [/u][/b]:
[b][u][b][u]Name [/u][/b] [/u][/b]: Sunil.B.Mahant.
[b][u][b][u]Date of Birth [/u][/b] [/u][/b]: 01 August 1964
[b][u][b][u]Education [/u][/b] [/u][/b]:Diploma in Electronics and Telecommunication Engineering From
Indian Air Force.
[b][u][b][u]Computer Knowledge [/u][/b] [/u][/b]: Microsoft word, Excel, Power point, Internet
[b][u][b][u]Languages Known [/u][/b] [/u][/b]: Marathi, Hindi, English.
[b][u][b][u]Marital Status [/u][/b] [/u][/b]: Married.

[b][u]Declaration [/u][/b]:
Under signed hereby declares that all above information furnished are true.

Sunil.B.Mahant[/QUOTE]

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