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Al-Azam Tours & Travels : Hyderabad
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[QUOTE=Unregistered;287701]SYED MAQSOOD ALI. [b][u][b][u]E-Mail [/u][/b] [/u][/b]: maqsood_090 AT yahoo.com In quest of professional enrichment opportunities that utilizes my leadership qualities, communication skills and other capabilities which would provide me an opportunity to learn. [b][u]PROFESSIONAL SYNOPSIS [/u][/b]: Insightful experience of 7 Years 06 months and presently associated with Automatic Data Processing (ADP, Fortune 297 company) as a Business Analyst Worked for Yum Restaurants International, K.F.C (Kentucky Fried Chicken) as a Shift Manager, Operations. [b][u][b][u]Overview [/u][/b] [/u][/b]: Preparing following policies (US Workers compensation, Business Owner Policy (BOP) and Disability) And Group health Policies for Employer’s (USA ADP Clients). Contacting with internal clients (Sales Team in U.S A) via telephone/ E-mail. Proven abilities in the customer relationship management with the interpersonal skills and the organizational skills as attended the Stellar Services training. [b][u]PROFESSIONAL DOSSEIR [/u][/b]: Since September 2007 associated with ADP as Sr Service Representative [b][u][b][u]Experience Profile [/u][/b] [/u][/b]: Setting up the Workers Compensation, BOP (Business Owner policy) and Disability Insurance Policies of Employers (ADP CLIENTS) in United States of America Setting up and activating the Policy of the Insured. Solving the Problems of the Insured. Calculating the Health Premium (Estimated Annual Premium) of the Insured. Maintaining the Sales Tracking and back log Report in Excel Format. Researching on the policy. Checking the tax filing status of the client. Following Up with the internal clients (Sales Managers) D.M’s(District Managers) in US for Information on the Policy through E-Mails or via phone Resolving the Discrepancies. Escalating the data and Reports to the management. Auditing the policy prior sending to insured. Working on endorsement and renewal of the policy. [b][u][b][u]Distinctive Accomplishment across the tenure [/u][/b] [/u][/b]: Awarded with the Quality award of the honour certificate for Quality performance. Awarded with the Idol of the month (professional service) certificate for the outstanding Performance . Mentoring/assisting the new joiners with their process clarification/Doubts and procedures…. And giving training to new joiners on the product knowledge. [b][u]ACADEMIC CREDENTIALS [/u][/b]: Master of English Language( M.AEnglish Literature) (Osmania University,)Hyderabad, Bachelors in Commerce (B.Com) From Methodist Degree College. (Osmania University,)Hyderabad Inter (CEC) from)Pragati Maha vidyalaya Junior College, Board of Intermediate (BIE), Hyderabad. S.S.C from St. Georges Grammar Boys High School. [b][u]COMPUTER SKILLS [/u][/b]: Familiar in MS Office application. Typing (40 characters in a Minute) [b][u]PERSONALITY ENHANCEMENT SCHEDULE [/u][/b]: [b][u][b][u]Strengths [/u][/b] [/u][/b]: Team-Work Self-Confident Positive attitude Honest Smart work Good analytical and problem solving skills [b][u][b][u] Attended various personality enhancement schedules on [/u][/b] [/u][/b]: E-Mail etiquette Stellar services training. Have trained on Business Continuity.BCP/DR Attended ERT training on Fire. [b][u]PERSONAL VITAE [/u][/b]: [b][u][b][u]Name [/u][/b] [/u][/b]: Syed Maqsood Ali. [b][u][b][u]Fathers Name [/u][/b] [/u][/b]: Osman Ali. [b][u][b][u]Date of Birth [/u][/b] [/u][/b]: 05-05-1983. [b][u][b][u]Gender [/u][/b] [/u][/b]: Male [b][u][b][u]Marital status [/u][/b] [/u][/b]: Married. [b][u][b][u]Languages known [/u][/b] [/u][/b]: English, Hindi, Urdu and Telugu. [b][u][b][u]Hobbies [/u][/b] [/u][/b]: Playing Cricket, Swimming and work out. [b][u][b][u]Dated [/u][/b] [/u][/b]: (Syed Maqsood Ali)[/QUOTE]
