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[QUOTE=Unregistered;281548]Dear Sir/Madam,

I would like to introduce myself as a young enterprising person searching for a good opportunity to advance his career with hard-work, dedication and positive attitude.

For the same, I submit herewith my candidature. For your consideration, I am enclosing my resume. Presently, I am experiencing the essence of the corporate world at “Vedanta Head Maton mines” Udaipur, on the rolls of CMS Info System Pvt. Ltd., since July 2011.

3 years of experiences in the IT. Also, have an exposure to Windows Server 2003 & 2008, Routers & Switch, Windows XP & Windows7, Exchange 2003 & Lotus Notes 8.5 and Domino Admin 8.5, Remedy Tool and Tele Presence.

I believe that learning is a continuous process and practice makes the one perfect. Hard work, dedication, positive attitude, good grasping power and capability to explore on my own, provided the proper support and direction & are my tools for success.

Although I have less exposure to the software industry. However, my keen interest to adapt the technology and environment resulting in effective and efficient work will prove that I am a promising candidate.

Kindly consider my application and give me a chance to prove myself. I am looking forward to discussing my application with you.

Thank you.

Sincerely yours,
Hitesh Bhatt

[b][u]Encl [/u][/b]: A copy of Resume

[b][u]From [/u][/b]: -
Hitesh Bhatt
[b][u]Udaipur (Rajasthan) [/u][/b]: -313001
[b][u]E-Mail [/u][/b]:-hiteshsomubhatt AT gmail.com

HITESH BHATT
Seeking assignments in System Administration/ Networking Operations/Technical Support with an organization of repute

[b][u]Professional Summary [/u][/b]:
- at any level of business. Over 2.0 years of experience in System Administration Networking, Technical Support with technical expertise in the operations and support functions of mission-critical business solutions using IT as a tool.
- Currently associated with CMS Info System Pvt. Ltd.
- Engineer Fist Side I Call India Pvt. Ltd. Ahmedabad in IT Team Leader
- Engineer Second Side Bharti Airtel Limited Ahmedabad IT in NFMS-Engineer
- Engineer Currently Third Side HINDUSTAN ZINC LIMITED UDAIPUR (RAJ)
- Possess understanding of networking concepts, Networking devices administration and maintenance in multi-platform environments.
- Exposure analysing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
- Experience in installation and configuration of SAP, lotus notes, Ms-outlook, outlook express, Ms-exchange server installation and administration.
- Comprehensive knowledge of Visual Basic implementation.
- An effective communicator with exceptional relationship manage emends skills with the ability to relate to people

[b][u]Core Competencies  [/u][/b]:
[b][u]Technical [/u][/b]:
VB
- Understanding business process, study and analyse workflow to design solutions (As-Is and To-Be Analysis).
- Creating the business environment and prepare functional specifications.
- Member of the Software Development Team for implementation, stabilization and customizations.
- Integration testing & extending Post Go-live support
- Playing an active role in software evaluation, system configuration, performance tuning, go-live support and post-production support on several projects teams.
- Conducting training programs for end users.

[b][u]Functional  [/u][/b]:
Systems Administration
- Installing application systems under deployment of servers in respect to hardware, Network, etc.
- Implementing software rollouts, upgrades etc.
- Installing and configuring Win XP, Win Vista & Window 7, and Win NT Domain with Service like DNS, DHCP and IIS.
- Installing Configuration of Windows 2003 and 2008 Professional, Server (Active Directory Service), Advance Server and Quota management and NTFS File Level Security, Managing Users, group.
- Installing Lotus Notes Client, SAP Client.
- Designing servers for back-up and recovery of mail / server / database information.
- Configuring Operations Systems in the company for the smooth working of operations.
- Preparing Systems utilization weekly/monthly report; managing Server & User Accounts.

[b][u]Networking Projects [/u][/b]:
- Designing, implementing and supporting networks.
- Maintaining, updating the networking diagrams of the site.
- Installing and configuring the servers for optimal performance.
- Handling Networking Cables like Cat5 & Cat5e UTP Cables, Connectors, NICs, Modems
- Configuring Redundancy in the servers for fault tolerance with User Security and Disk Space management to optimize the server utilization.

[b][u]Client Servicing  [/u][/b]:
- Managing customer service operations, ensuring customer delight by achieving delivery & quality service quality in the shortest possible time.
- Resolving customer complaints on performance bottlenecks
- Providing value added customer services by attending customer queries and issues.
- Monitoring the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service.
- Providing satisfactory services & support to ensure repeat business.

[b][u]Technical Support [/u][/b]:
- Assisting in the design and implementation of the network, troubleshooting network problems/conflicts.
- Suggesting improvements in the operations and processes to make the system full proof.
- Assigning user nodes to various devices installed, handling allocation and protection of user rights, as per company’s policies.
- Generating Reports (Monthly Call Reports, Attendance, Stock Report)
- Extending high-end technical support on web-based and non-web-based products of the organization.
- Ensuring high customer satisfaction levels through prompt redressal of their problems.
- Monitoring and maintaining server’s works.

[b][u]Employment Profile [/u][/b]:
ICALL India Pvt. Ltd. as IT Team Leader 12 Sep 10 – Present

[b][u]Distinctions [/u][/b]:
[b][u]o Key clients handled [/u][/b]: ICALL India Pvt. Ltd. , Ahmedabad
o Administered a LAN with 480 computers , 5 Printers
o Look after the Server , Network , PC & Laptop
o Handle six Vendor Engineers.
o Organize customer service programs for new employees.
o Arrange training seminar schedule.
o Maintain daily, weekly, monthly, quarterly customer service progress report..
o Also Looking for Purchase New IT related materials.
Online Infocom Pvt. Ltd. Ahmedabad On Site Engg. 9 Jun 209 – 10 Jun 2010 Distinctions

o I am working as implementation engineer in online infocom Pvt. Ltd from Ahmadabad.
o Hardware and networking installation, configuration and troubleshooting.
o Agricare, video confiders, webtelimed halt care Project branch office in Himmaternager to implement.
o Provided Lotus notes and Bank software support at client level

[b][u]Bharti Airtel Limited Ahmedaba as in IT In NFMS-Engineer 12 March -1 July 2011 [/u][/b]:
o I have working with airtel Arc User Application support remotely.
o I have Support all Gujarat airtel arc.
o I have remotely Support in 190 Computer & Printer.

[b][u]Currently side Hindustan Zinc Limited Udaipur (Raj) in IT In FMS-Engineer 4 July 2011 [/u][/b]:
o Organize customer service programs for new employees.
o Arrange training seminar schedule.
o Maintain daily, weekly, monthly, quarterly customer service progress report..
o Also Looking for Purchase New IT related materials.

[b][u]QUALIFICATIONS [/u][/b]:
[b][u]Technical [/u][/b]:
- Diploma in Certified Hardware and Networking Professional (JCHNP) course Jetking Ashram Road – Ahmedabad.
- Mohan Lal Sukhadia University, Udaipur Graduation had been completed in Arts field
- Rajasthan Board of senior Secondary Education, Ajmer
- Rajasthan Board of Secondary Education, Ajmer

[b][u]PERSONAL DOSSIER [/u][/b]:
[b][u]Name [/u][/b]: Hitesh Bhatt
[b][u]Date of Birth [/u][/b]: 22-01-1982
[b][u]Marital Status [/u][/b]: Unmarried
[b][u]Languages Known [/u][/b]: Hindi, Gujarati ,English, Rajasthani
[b][u]Domicile [/u][/b]: Indian

I hereby declare that above mentioned information is true to best of my knowledge

[b][u]Place [/u][/b]: -
[b][u]Date [/u][/b]: - Sign[/QUOTE]

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