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Title:

[QUOTE=Unregistered;271188]K Mallesh
[b][u]E-mail [/u][/b]: mallesh.k88 AT gmail.com

[b][u]Summary [/u][/b]:
A Highly Motivated & Smart individual successfully developing sales & implementing customer relation ship. Back ground in casual , formal ladies sales, planning & execution. Looking to leverage strength for a suitable position in Retail/ fashion brands with a dynamic & international work place

[b][u]Professional Experience [/u][/b]:
[b][u]Customer Sales Manager [/u][/b]:
- Managed front-end operations, sales & worked on set margins.
- Worked on assigned target achieving and business development.
- Ensure Stock Management
- Managed customer related issues/ activities such as authorizing Customer returns/Credit notes
- Managed and ensure proper store opening/Closing
- Handled external activities, such as recruitments
- Prepared sales report and annual business plan records
- Managed and lead a set of floor staff for efficient performance
- Conducted periodic sessions for staff training and development
- Worked closely with sales & merchandising, & operational manager to implement standard operating process
- Gained insight into usage of SAP for effective store operations(Logistic Process).

[b][u]Assistant Department Manager Sep 2007 to 2012 [/u][/b]:
- Generate sales by extreme customer service.
- Monitored team of Casual Wear by providing Developmental needs in term of Product Knowledge.
- Monitor back stock by regularly arrangement through assigned team.
- Monitor merchandising & floor hygiene as per the set standards.
- Maintain fast sellers & customer order records.
- Prepare feedback reports of customer demands, Current fashions, market competitors, outdated stock and non sellers.

Projects undertaken in retail management programme.
- PRAGATHI - Role Transformation, Functional area, & Business Transaction
- SAARTHI - Customer Service & Shrinkage Controlling

[b][u]Personal Profile [/u][/b]:
[b][u]Date of Birth [/u][/b]: 01/06/1984
[b][u]Fathers Name [/u][/b]: Iranna K
[b][u]Marital Status [/u][/b]: Single
[b][u]Hobbies [/u][/b]: Listening Music , Watching TV, Reading Books
[b][u]Languages known [/u][/b]:
[b][u]Read [/u][/b]: Kannada, English, ,Hindi, Telugu
[b][u]Write [/u][/b]: Kannada, English Hindi,
[b][u]Speak [/u][/b]:, Kannada, English, Hindi, , Telugu,

Regards
K Mallesh[/QUOTE]

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