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Ocean Dolphin : Mumbai
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[QUOTE=Guest;263229][B][U]Resume [/U][/B] MOHAMMED SADEQ Habsiguda Hyderabad 500008, Andhra Pradesh [B][U]Email ID [/U][/B]: sadeq.md26 AT gmail.com [B][U]AIRLINE [/U][/B]: Commercial Department Offering 5 Years above of experience in Aviation Industry [B][U]PROFILE [/U][/B]: A dynamic professional determined to carve a niche in the Airline Sector with well honed experience of over 5 Years & expertise in understanding the need of Onboard Passengers. Fast learner with high energy and drive to exceed expectations. Meticulous, resultsoriented professional with demonstrated success directing development of organizations, during periods of tremendous growth [B][U][B]PROFESSIONAL EXPERIENCE [/B][/U][/B]: GMR AIRPORT, Hyderabad SEP’2011 TILL DATE [B][U][B]As COORDINATOR [/B][/U][/B]: [B][U][B]Terminal OPERATIONS (TOPS) [/B][/U][/B]: Supervise Terminal Operations and monitor the flight movements. Take an active role in Terminal Evacuation & Airport Emergency Planning. Taking Passenger Loads of next day and according to that prepare a report with graph of loads for every four hours and inform the same to the CISF, Immigrations and Customs Department. Monitor the Terminal maintenance and in case any issue inform concern department get it resolved. Brief Airlines and Ground Handling staff about Safety procedures and ensure them to utilize the Airport resources. Trained by ARFF (AIRPORT RESCUE & FIRE FIGHTING) Department to handle the Fire Emergency at Airport (Participated in mockup Drill). Ensure the Passenger is provided right information and guidance. Interacting with Passenger personally, collecting suggestions, feedback and help in developing the Airport Service standards and Facilitate Passenger needs and requirements. Ensuring Safety and Assisting VVIP passengers. Approving the Work Permits to the Business development department for any renovation or any Technical work in Terminal, Ensuring all Safety measures are taken and brief the workers before the Project starts. [B][U]GVK Airport, Mumbai May’2011SEP’2011 [/U][/B]: [B][U][B]As Operation Executive [/B][/U][/B]: Supervise Operation Control centre and be updated about status of flights movements. Keep track of payments of landing/parking & GH with accounts department. Keep updating accounts department with change in passenger counts etc. Ensure to provide excellent services to VVIPs according to Standard Operating Procedures. Booking of SLOT and make sure get the defense code for the departure. Keeping MET folder ready for all flights before departure. Maintain good rapport with Operators. Take an active role in Terminal Evacuation & Emergency Planning. Participate in any other events involving the department, Monitor and manage all areas of Terminal. [B][U]Kingfisher Airlines, Hyderabad July’2008APR’2011[/U][/B]: [B][U][B]As Guest Service Agent [/B][/U][/B]: Responsible for providing high quality service to the Guests at designated areas of Checkin, Boarding Gates, Transfer Desk, Ticketing, Ramp , MHB (Mishandled Baggage) and Operation. Ensure that all safety and security policies are strictly applied to work areas in line with the standards set by the company and relevant authorities. Responsible for checking and weighing passenger baggage, charging baggage fees and questioning passengers regarding their baggage items. Making announcements, ensuring that passengers are boarding and deplaned efficiently and safely. Report directly to manager on daily basis regarding all concerns and issues encountered during operation. Maintain good rapport and healthy working relationship to ensure smooth interdepartment flow of valuable information. Knowledge of SITA’s Bag Message, and Quantum BRS, CUTE.. [B][U]Hard Kal International Services, Hyderabad Nov’2006 Dec’2007[/U][/B]: [B][U][B]Senior Sales Associate [/B][/U][/B]: Marketing for the campaign assigned through Out Bound Calling. Responsibility includes over all client management. Maintain company’s files and folders as instructed time to time. Keep track of all calls handled based on call type and customer profile. Achieved Targets assigned as per the management. [B][U][B]Personality Traits [/B][/U][/B]: Flexible enough in term of timing and stretching activity. Able to handle any kind of query from passengers. Punctual, Hardworking, Energetic and Focused. [B][U][B]EDUCATIONAL CREDENTIALS [/B][/U][/B]: MBA (Aviation)2011 Avalon Aviation Academy, Karnataka University B Com (Computers) – 2008 RRD Degree College, Osmania University, Hyderabad Aviation, Hospitality and Travel Mamangent2007 Frankfinn Institute of Air Hostess Training [B][U][B]Certification [/B][/U][/B]: Awarded Level 5 BTEC i, Higher National Certificate from EDEXCEL University, UK. July’2007 [B][U][B]Trainings Attended and Certificates [/B][/U][/B]: Fire Prevention and Safety GMR Hyderabad Airport. 20122013 Health and Safety in the Workplace GMR Hyderabad Airport. 20122013 Planning and Prioritizing Your Time GMR Hyderabad Airport. 20122013 Identifying Difficult People GMR Hyderabad Airport. 20112012 Strategic Approaches to Workforce Planning GMR Hyderabad Airport. 20112012 GMR Values and Believes GMR Hyderabad Airport. 20112012 Managing Your Anger GMR Hyderabad Airport. 20112012 AVSEC Training at GVK Mumbai. April’ 2011 Initial Dangerous Goods Regulations Training for Passenger Handling Staff Jun’2010 Security Awareness Training Mar’2009 Dangerous Goods Regulation Training for Passenger Handling Staff Sep’2008 AB Initio Training conducted by Kingfisher Airlines Learning Center Aug’2008 [B][U]Extra Curricular Activities [/U][/B]: Participate in Safety measures and discuss the same with other departments by preparing Powerpoint presentations. A team member of Fun Committee managing all the events regularly across GE Capital. Participated in Corporate Cricket tournaments for RRD Degree College & GE Capital. [B][U][B] Computer Skills [/B][/U][/B]: MS Office and Use of Internet and Emails. [B][U][B]Personal Profile [/B][/U][/B]: [B][U][B] Date of Birth [/B][/U][/B]: 30th July 1986 [B][U][B] Nationality [/B][/U][/B]: Indian [B][U][B] Linguistic Ability [/B][/U][/B]: English, Hindi and Telugu [B][U]Date [/U][/B]: Mohammed Sadeq[/QUOTE]