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[QUOTE=Guest;261427][b][i][u]OBJECTIVE [/u][/i][/b]: To secure a position, which provides challenges and opportunity to utilize my skills and technical knowledge to the utmost for the benefit of the organization. Possess strong interpersonal communication and persuasive technical skills. Have the ability to work well under pressure. Hardworking, reliable & conscientious. [b][i][u]SUMMARY OF EXPERIENCE [/u][/i][/b]: Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems. Installation and configuration of MS Products and Device Drivers and all computer related peripherals & Equipments Installation of Operating Systems, Win 2003 server, Win7, Win XP, and Win 2000 professional Trouble shooting the networking related problems. Computer user administration Troubleshooting and maintenance computers Installing and configuring the Networking printers and Scanners Centralized Anti-Virus Software Installation and maintenance in a network Antivirus software Symantec endpoint, McAfee Citrix tool installation for all client machines and Sql tools installation Installation and Maintenance of Data card (ZTE, Hawaii) Administration Windows 2003 Server. Creating User Accounts, Configuring User Profiles, Creating local and Global Groups. Managing Account and Domain Controller. Installation of server and AD Configuration. Updating the patches and new versions User Domain Configuration, User administration, User Right Assignments Windows 2003 Exchange server Administration Managing and Maintaining Email MS exchange server configuration & Troubleshooting. Mail configuration and Email account setting at client machine Microsoft Office 2003, 2007, 2008, 2011. Microsoft outlook and Outlook express Configuration. POP3, IMAP, Exchange Configuration User Mail Id Creations in Exchange server, [b][i][u]PROFESSIONAL EXPERIENCE [/u][/i][/b]: [b][i][u]Company Name [/u][/i][/b]: Tata Communications Limited, Chennai [b][i][u]Position [/u][/i][/b]: IMS –NOC Engineer [b][i][u]Tenure [/u][/i][/b]: 2nd Sep 2011 to till date [b][i][u]Company Name [/u][/i][/b]: Origin IT Facility Solutions, Chennai [b][i][u]Position [/u][/i][/b]: Technical Support Engineer [b][i][u]Tenure [/u][/i][/b]: 1st Jan 2011 to Aug 31st 2011 [b][i][u]RESPONSIBILITIES [/u][/i][/b]: Desktop Support & server administration and Trouble Shooting [b][i][u]CERTIFICATION [/u][/i][/b]: ITIL V3 Foundation Certified. [b][i][u]SKILLS [/u][/i][/b]: Installation & configuration of LAN (Win NT, Win 2003,XP) Trouble shooting the networking related problems. Troubleshooting & maintenance of PCs. Installation of Operating Systems Win98, Win XP, Win 7, Win 2003, Linux, etc. Installation of various software. Installation of device drivers & hardware components. [b][i][u]EDUCATIONAL QUALIFICATION [/u][/i][/b]: [b][i][u]Highest Education [/u][/i][/b]: [b][i][u]Level [/u][/i][/b]: Bachelor of Computer Application With 80.19% [b][i][u]Name of Institution [/u][/i][/b]: Cauvery College for Woman- Trichy [b][i][u]Level [/u][/i][/b]: Master of Computer Application (pursuing) [b][i][u]Name of Institution [/u][/i][/b]: Anna University [b][i][u]Higher Secondary and Matriculation [/u][/i][/b]: [b][i][u]Level [/u][/i][/b]: XII With 76.16% [b][i][u]Name of Institution [/u][/i][/b]: Ramakrishna Vidhyala Matric Hr.Sec School [b][i][u]Level [/u][/i][/b]: X With 79.27% [b][i][u]Name of Institution [/u][/i][/b]: St. Xavier's Matric School [b][i][u]PERSONAL DETAILS [/u][/i][/b]: [b][i][u]Date of Birth [/u][/i][/b]: 10th JAN-1990 [b][i][u]Permanent Address [/u][/i][/b]: Villupuram [b][i][u]Marital Status [/u][/i][/b]: Unmarried [b][i][u]Nationality [/u][/i][/b]: Indian [b][i][u]Languages Known [/u][/i][/b]: English, Malayalam, and Tamil I am very Much Confident of my Skills to work in a Team. DECLARATION I Hereby Declare, that all the above given Information are True to the Best of my knowledge. (DEEPA KUMARI U.N)[/QUOTE]
