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Resume / CV : BPO Backend Process Executive
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[QUOTE=Guest;254426][B]CURRICULUM VITAE :[/B] Kanchan Upadhye Email: kanchan.upadhye AT yahoo.com, kanchan03bhusari AT gmail.com [B]CAREER OBJECTIVE [/B]: Looking for a challenging placement, this will create a greater dynamism and outsource my personal and professional profile and horizon. [B]Professional Experience [/B]: Bank of America Continum Solutions Pvt Ltd [B]Designation [/B]: Sr. Team Member [B]Roles & Responsibilities [/B]: . My job includes indexing faxes and uploading them into iportal and replicating the various screens and verifying customer's details. . Giving process training to the new associates which also includes auditing and quality check of loans worked. . Sending quality report of loans worked on weekly basis. . I m the fun do spoc for the process. [B]> Worked in process called CRE(Consumer Real Estate) which includes [/B]: . Ordering a Payoff quote thru net or thru mail. . Sometimes direct contact with customers thru call. . It also included contacts with customers and home owners thru mails. [B]> Worked in Centralized Email [/B]: . It includes segregating the documents and uploading it into iportal. [B]PROFESSIONAL ACHIEVEMENTS [/B]: . Received Platinum award for the month of Dec 2009 and Bronze award for the month of jan 2011. . Got appreciation for good quality work thru mails and thank you cards from FLMs . . Appreciated with a certificate for training for different training programmes. . Got the Certificate of Excellence for producing the Significant Quarter on Quarter improvement throughout. . Got appreciation for maintain good rappo with the team and helping teammates to resolve any query [B]Strengths [/B]: . Good communication, managerial & interpretational skills. . Problem analysis and solving skills. . Ability to work in teams. . Good Team Player. [B]EDUCATIONAL QUALIFICATIONS [/B]: Degree : Bachelors Degree in Commerce From Avanthi Degree College.(Osmania University). Intermediate : Board of Intermediate Education, Badruka junior college. Schooling : Sree Vidya Higher Secondary School, C.B.S.E. [B]PERSONAL DETAILS [/B]: [B]Date of Birth [/B]: 3rd Feb 1982. [B]Date [/B]: [B]Place [/B]: Hyderabad (KANCHAN)[/QUOTE]
