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SUPPLY CHAIN OPERATIONS MANAGEMENT : Resume CV
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SUPPLY CHAIN OPERATIONS MANAGEMENT : Resume CV
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[QUOTE=Jithin MJ;251408][B]CURRICULUM VITAE :[/B] JITHIN M.J [B]EMAIL [/B]:Jithin.m200 AT gmail.com [B]OBJECTIVE [/B]: To be associated with an organization that provides me an opportunity to show my Analytical, Logical & Technical skills and to be a part of the team that works dynamically towards the growth of the organization and to pursue a challenging and satisfying career in an Industry. [B]PROFILE [/B]: - BCA Graduate - 2.5 years of experience in Order Management. - Good interpersonal communication skills and a Team player. - Accustomed to work in fast paced environment with the ability to think quickly, multi-task and successfully handle the customers [B]GRADUATION DETAILS [/B]: B.C.A (Bachelor of Computer Application) Mangalore University, Karnataka India. [B]Aggregate of the degree [/B]: 71.00% [B]ADDITIONAL SKILLS [/B]: - Excellent team player, energy-driven motivator and optimistic individual with immense zeal and Enthusiasm to accept and meet challenges in the competitive environment. - Armed with the ability to deal with large volumes of information and identify key tasks or priorities. - Flexible to learn new processes and approach to improve the same. [B] PROFESSIONAL EXPERIENCE [/B]: Current employer detail Two years and 5 months of domain experience in Supply Chain Management (Order Management ) working as Process Associate with HP. [B]Organization [/B]: Hewlett Packard Global e: Business Operations Pvt. Ltd. [B]Work Tenure [/B]: Since July 2010 [B]Designation [/B]: Process Associate [B]Total Experience [/B]: 2 years ,5 months [B]JOB PROFILE [/B]: - The general focus of my job is to manage global Sales operations of HP for a section of EMEA region. [B]KEY Deliverable Area [/B]: - Order Processing, End to end follow up total supply chain starting from supplier to end customer. - Creation of orders as per partner quotation, processing fallout Orders to ensure order enters into production and answering customer queries received by e-mails. - Creation of billing document/Invoice generation of the products ordered. - Processing Changes and Cancellations request. - Configuration setup of the products and Checking the price, product configuration , and availability with suppliers. - Studying the ordering patterns of business partners for various hp service segments and performing analysis to suggest best ordering guidelines to avoid delays in production and sales. - Performing credit memo and debit memo as per the partner request. - Generating reports and analyzing the reports, such as Ship-Not–Billed, Field Inventory Management System (FIMS), Factory Order Management (FOM), Incomplete Order report and Backlog report. - Coordinating with suppliers, sales, credit and collections to resolve partner query. - Logging calls with support Team on issues with the system. - Generating reports and analyzing the data for Client meetings. - Managing escalation request with high priority and resolve the cases. - Process improvements. - Maintain Accuracy. - Ensure Zero MAT Delays. - Clear Quarterly Assessment in first attempt. [B]Additional Responsibilities [/B]: - Managing the high volumes with accuracy supporting the team in various process activities - Take lead and proactively plan and balance work load and also attend customer call to share the data in absence of PL. - Provide assistance and mentoring new members and less experienced members of team. - Analyzing process loop holes and educating the customer or internal stakeholder upfront and implementing process changes which reduced time. - Identifying areas for customer education for ensuring quality delivery. [B]Achievement [/B]: - Certified as E2E Process Domain Specialist. - Process improvement ideas -like partner education or Internal stake holder education to make process more standardize and simpler. - Worked on Epiplex content developer. - Appreciation from Customers and other internal teams for prompt action on adhoc requests. - Good rapport with customer and have gained customer confidence throughout. [B]Technical Proficiency [/B]: 1 Hands-on experience on SAP 2 Advanced Excel 4 Hands-on experience on MS word and PowerPoint 5 Hands-on experience on MS outlook [B]Recognition & Achievement [/B]: - Rewarded as the best performance in the 3rd quarter of the fiscal year 2011. - Extra miller award in the 2nd quarter of the fiscal year 2012. [B]Training Underwent [/B]: - Accuracy as culture - Personal Effectiveness - Business Communication - SCM order Management operations - Time Management [B]PERSONAL PROFILE :[/B] [B]Date of Birth [/B]: 08-04-1989 [B]Mother Tongue [/B]: Malayalam [B]Sex [/B]: Male [B]Languages Known [/B]: English, Kannada, Malayalam and Tamil. [B]DECLARATION [/B]: I hereby declare that the above-mentioned information is correct to the best of my knowledge. I assure you of my commitment and sincerity and serve your organization to the best of my ability to prove worthy of my selection. [B]Place [/B]: [B]Date [/B]: Yours Truly (Jithin M.J)[/QUOTE]
