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Technical Writer Jobs Bangalore : Jobconsultancy
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[QUOTE=Guest;209597]Girish Ramesh - girijan24 AT gmail.com Objective Seeking an opportunity to work as a Technical Writer in an organization specializing in the engineering domain; where in my skills and talent get a chance to fore front the technical documentation challenges; to gain substantial knowledge and experience that can help me master all the concepts in technical documentation Profile - Author and maintain technical documentation - Knowledge on Quality standards like AT&T TP Standards (TP 76300, 76900, 76400) - Ability to handle demanding situations - Willingness to accept additional responsibilities - Ability to lead a team efficiently - Eye to detail and information - Inquisitiveness and thirst for knowledge - Ability to work in a multi cultural team Work History (Reverse Chronology) [b]1) Company [/b]: TYCO ELECTRONICS (TE Connectivity) [b]Duration [/b]: 01st DEC 2009 - Till date [b]Designation [/b]: Associate Detail Engineer – Technical Documentation Role and Responsibilities - Analyzing and authoring technical information. - Documented user manuals, training guides, and installation guides for our telecom equipment [b]- Interacting with relevant personnel and collecting the following details [/b]: - Collecting the required information from the surveyor for Installation Spec. - Interacting with Project management team to meet the milestones of the project. - Interacting with the field engineer to complete the installation on time. [b]- Compiling, analyzing, and editing the following information [/b]: - Developing accurate installation specifications, equipment requirements and location records for ADC’s Customers and the Installation organization after Requirement Analysis. - Producing accurate and comprehensive Engineering, Furnish, and Installation (EF&I) surveys and creating, reviewing, validating and publishing required Method of Procedures (MOP). - Creating SMOP/ CRs (Standard Method of Procedure/Change Requests) to support onsite field installation. - Resolving customer questions that were related to engineering and equipment installation. - Creating firm Price Budget for Engineering, Furnish, and Installation (EF&I) site surveys based on a detailed scope of work. - Working on customer application, engineering design tools like Engineering Automation Tool. [b]- Authoring and updating the following documents [/b]: - Installation Specification - Labels required for installation - Inventory Details - SMOP’s [b]- Quality Management [/b]: - Ensuring a high-quality customer experience, elevating customer satisfaction - Designing modifications for overall improvement in quality and service standards. [b]Project Details [/b]: Project Description Telecom Projects SONET, DWDM, AT&T Wavelength, Bellsouth, Geo LINK Power Assignments, Application Tools SIIM, Engineering Automation Tool and Info Swap (AT&T), AutoCAD, Adobe Acrobat writer, Configuration Management & Tracking System tools like Command Tower and Info Swap (AT&T), GEO Link. [b]2) Company [/b]: Wipro Networks [b]Duration [/b]: 02nd June 2008 – 25th June 2009 [b]Designation [/b]: Customer Support Engineer Role and Responsibilities - Installing, supporting and maintaining Nortel Switches and Infrastructure. - Installation and Trouble shooting of Life Size Video Conference device. - Installation of Verint Video Surveillance device. - Involved in Co-Ordination work to get the things done at client locations. [b]3) Company [/b]: Nidhi Computer Systems [b]Duration [/b]: 17th May 2007 – 30th May 2008 [b]Designation [/b]: Customer Support Engineer Role and Responsibilities - PC (Desktops) assembly and Trouble Shooting. - Operating System (Windows) installation and Application Software’s installation. Scholastic History EXAMINATION INSTITUTION UNIVERSITY/BOARD PERCENTAGE Diploma in Computer Science and Engineering A.P.S Polytechnic, Bangalore All India Council for Technical Education 70 % S.S.L.C Sri Gururaja Parents’ and Teachers’ Association, Bangalore Karnataka Secondary Education Examination Board 75.04 % Professional Qualification Technical Writing Certification from Black & White Tech Writing Solutions (P) Ltd., Bangalore. - English grammar and punctuation - Basic Writing guidelines - Types of end-user documents - Technical writing process, style, audience analysis - Technical writing concepts - Software Development Life Cycle (SDLC) [b]- Document Development Life Cycle [/b]: Approach to writing end-user documents [b]- Bookmaking [/b]: Structure and contents of end-user documents Technical Skills WORD-PROCESSING TOOLS MS-Publisher, Dreamweaver, Adobe Frame Maker, Adobe Acrobat 8 Standard Writer PACKAGES MS-Office HELP AUTHORING TOOLS Adobe RoboHelp IMAGE EDITING TOOLS Adobe Photoshop SCREEN CAPTURING TOOLS Snag IT OPERATING SYSTEMS Windows 98 / XP / 2000 Professional/ Windows 7 MARKUP / SCRIPTING LANGUAGES HTML[/QUOTE]
