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Blossoms School Gurgaon : Receptionist
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Blossoms School Gurgaon : Receptionist
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[QUOTE=Guest;206283]GOOD MORNING THIS IS MY RESUME.PLS DO THE NEEDFULL. SIRISH MAMTA [b]E-mail [/b]: kaurpinki786 AT gmail.com [b]Objectives [/b]: To work with a famed organization which can explore my potential, appreciate my merit and help me improving my shortcomings so that I can be an asset to the organization. Educational Qualification Passed class 10thfrom CBSE board. (2000) Passed class 12th from NOS. (2003-2004) Graduation from Jharkhand university (2004-2007) Professional Qualification Diploma in basic computers from EAZEE computer (J&K). General Achievements National level certificate in kabaddi championship held in N.Delhi. Work Experience HUTCH TELECOM From Apr, 02 to Dec, 02 [b]Designation [/b]: Customer Support Executive [b]Location [/b]: East of kailash [b]Department [/b]: Customer Support Responsibilities Handling inbound calls. Handling the queries & solving the problem of customers. Assisting supervisor & taking care of day to day customer’s service issue. Achieved targets to resolve the queries in a month. Co ordination with supervisor to resolve customer queries. SIFY Ltd. [b]Designation [/b]: Customer Support From Jan, 03 to Dec, 05 [b]Location [/b]: Okhla Industrial. Area [b]Department [/b]: Retention Responsibilities Communicating & furnishing regarding company policies. Handling the queries related with service issue. Renewal of the customer’s a/c. Taking inbound calls to solve customer’s queries. Regular interaction with the clients. Making co ordination between sify customers & sify operators. Taking care of deactivation. Generating complaints no., making the records of complaints & forwarding it to concerned department. Maintaining MIS on monthly basis. IDEA CELLULAR From Dec, 05 to Feb, 07 [b]Designation [/b]: Customer Relationship Officer [b]Location [/b]: Mathura Road, (N.Delhi) [b]Department [/b]: Retention Responsibilities Plan & Initiate action plan to approach & secure new business for the organization. Making relation with Admin in charge, Account officer of various firms. Attending clients (Corporate clients) concerns & complaints and undertaking step for effectively resolving them. Lead generation, Relationship visit, close call through Executives. Establish and maintained relationship with all the current & prospective customers. Undertake joint fieldwork with executives and demonstrate successful skills. Gyandeep model school 1 year experience with Gyandeep school (All subjects) Rainbow Kidz Pre School Currently working in this school till date. Personal Information [b]Declaration [/b]: I hereby declare that the above written particulars are true to the best of my knowledge and belief. [b]Date [/b]: [b]Place [/b]: (SIRISH MAMTA)[/QUOTE]
