Ask Question / Post resume

Post a reply to the thread: www.matrixlabsindia.com Matrix Laboratories Ltd Hyderabad : Service Engineer Analytical Equipments

Your Message

Your Username:

Click here to log in

Notes:-
1) You can copy and paste your full resume in the box below.
2) Or you can ask your question. We try to answer, as far as possible.

Title:

[QUOTE=Guest;205412]ANAND B.E.(ECE) 
[b]E-mail [/b]: kanand77 AT gmail.com/k_anand77 AT yahoo.com 
SENIOR ANALYTICAL INSTRUMENTS ENGINEER
With 12+ years of rich experience in delivering optimal results & business value in high-growth environments in Maintenance, Service and Customer Support in the Analytical Instruments/Lab Equipment industry
________________________________________
PROFILE
- Expertise in systematizing maintenance functions with implementation of predictive, planned, & preventive maintenance practices to maximize functional availability of equipments. Fully conversant with internationally adopted HSE/Safety norms, systems, procedures, practices and related regulatory provisions
- Demonstrated capabilities in establishing after sales service function as key revenue generating business module with customer focused deliverables. Strong background in pre-delivery inspection, contract management, logistics network development, statutory compliance, concept, and services marketing etc.
- Dexterity in service and maintenance of all analytical Instruments (HPLC, GC, UV, and WPS) of all make (Shimadzu, Waters, Agilent, Jasco, HP, Hitachi) in the pharmaceutical organizations. Possess profound knowledge of GMP, GLP, CGMP
- Enriched with logical reasoning garnered through the successful stint of career; proven ability to conceptualize and re-model processes in compliance to the specified standards while performing root-cause analysis to prevent any reoccurrences and defective issues
- Suave and pragmatic with excellent interpersonal and communication skills; competent to work in highly diverse environments with people from varied backgrounds; popular team worker with leadership traits
Core Competencies
- Planning & Scheduling - Operations Management - Budgeting/Resource Planning - Installation/Commissioning - Service Engineering - Troubleshooting/Fault Analysis - Training & Development - MIS/Quality Control - Why-Why/Root Cause Analysis - Performance Optimization/HSE - Customer Relationship Management - Liaison/Coordination - Crisis Management - Analytical Skills
Instruments Handled
Name Make & Model Software
HPLC All Make & Model of Shimadzu, Waters, Agilent
2695,2690, and all old models including 510,1515 Empower
 From old model LC10A to LC2010CHT, Prominence LC Solution
 1100,1200 series chemstation
GC Shimadzu GC17A & Agilent 6890 Model GC Solution
UV Spectrophotometer Shimadzu 1600 to 1700 series --
Water Purification System Millipore & Bransterd Thermoline Inbuilt
Tablet Dissolution Apparatus Electrolab 
PH Meter &
Melting Point 
Apparatus Polman
 
________________________________________
 
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
Intense Instruments Care ( IIC) , Bangalore Jan 2011 to Till
Service Business Partner – Analytical Instruments
- To take care entire Bangalore region service business for All brand HPLC, GC. That includes warranty conversion, 
- AMC, Spares business, Billing basis business etc. 
AUROBINDO PHARMA LTD., HYDERABAD Jan 2006 to Jan 2011 
Engineer cum Dy. Manager – Corporate Analytical Instrumentation
- Accomplished responsibility for visiting all the units/labs and update the system status as per the weekly schedule
- Geared the activities for periodical maintenance of all major analytical equipments viz. HPLC & GC; and maintaining all empower project & database backup for all the units.
- Pioneer in rating of other external instruments services/spares/quality kind of activities
- Meticulously checked and maintained all equipment suppliers’ original IQ/OQ/PQ documents and also made the necessary alternative arrangements viz. preparation of Requalification of in-house IQ OQ PQ documents for the concerned equipment as and when required.
- Devised effective strategies for re-validation and re-qualification during the time of shifting the equipment from one lab to another/one unit to another unit
- Drawn up plans for computer validation with help of EDP/Help Desk/IT department; and software Validation & its documents review
- Instrumental in creation of templates viz. new model service report, bread down report, preventive maintenance report, SOP for service, SOP Dept. functionality for service wing 
- Proficiently managed and maintained all lab user names & password policy for 21CFR 11 Compliance US FDA approved software viz. Empower, LC Solution with CLASS Agent and chemstation software
- Deftly handled other work viz. ERP/CRM/SAP and code creation for unique single Id 
- Evolved new tactics to avoid doubling for the same material
- Conducted more than 10 in-house technical seminars for the engineers who work in units, R&D for the past 5 years of Aurobindo life from Waters, Agilent, Shimadzu
- Key player in analysis, development and implementation of strategic business plans & policies, ensuring organizational growth, targeting maximum profitability & cost effectiveness
- Structure annual operational budget and implement control measures to contain expenses within defined limits
- Efficiently faced major audits viz. USFDA, TGA, MHRA in analytical instrumentation department
Key Achievements
- Credited for saving 1.5 Crores per year by removing AMC for total group of 14 plants in the area of HPLC, GC
- Pivotal in enriching in-house Engineer & Chemist knowledge & quality
- Distinction of introducing ‘Central Spares Management’ to place order for the same through ERP Software with help of ERP codes/item code
- Proactively contributed in introducing software to lock service calls directly to the software and not necessary to call in office or Engineer cell or sending mails
WATERS INDIA PVT. LTD., BANGALORE Jan 2005 to Dec 2005
Sr. Service Engineer – Analytical Instruments (Waters LC ) 
- Shouldered the responsibility of monitoring installation & commissioning of WATERS HPLC and its software Empower
- Developed and nurtured productive relations with the customers to ensure repeat business opportunities
- Organized various training sessions for the technicians to enhance their performance
- Established high quality service standards and ensured strict adherence to quality systems/procedures in conformance to principal’s set of directions
- Regularly prepared service related MIS reports covering all vital activities information
Key Achievements
- Imparted perpetuity to business inflows by increasing New & Renewal AMC business, spares business of the organization
- Won accolades for successfully achieving the target of INR 50 L per year by promoting HPLC spares & AMC renewals.
- Having credential of reducing down time of instruments within 48hrs
SPINCO BIO TECH PVT. LTD., BARODA Jun 1999 to Dec 2004 
Technical Support Executive - Analytical Instruments HPLC 
- Donned the responsibility of installation and commissioning demonstration of various Instruments software pertaining to all analytical instruments viz. HPLC, GC.
- Drove the efforts for revalidation, calibration and re-qualification (IQ, OQ, PQ, DQ, PM) of all analytical instruments in pharmaceutical organizations
- Accountable for installation & commissioning of Shimadzu HPLC & software
- Identified & analyzed customer’s requirements by maintaining active & comprehensive conversation; ensured customer issues are promptly addressed, documented and resolved in a timely and professional manner and passed them to correct channels
Key Achievements
- Accredited for dexterously handling all types of shimadzu software’s viz. LC Solution, GC Solution, Class Vp, Class M10A, Class LC10, Class GC10, Wichrom, Spinchrom etc. and also handling other Products viz. water purification systems, furnace etc.
- Recognized as a hands-on, proactive professional who can rapidly identify problems, formulate tactical plans, initiate change and implement effective programs in challenging and diverse environments 
________________________________________
EDUCATIONAL CREDENTIALS
Bachelor of Engineering (Electronics & Communication) 1999
Chennai University 
Training & Seminars Attended
- 25 technical seminars related to HPLC/GC subjects in Hyderabad. 
- Waters & Agilent office seminar on the subject of Service training 
- Millipore Service seminar presented by Mr. Swamynathan Iyer of Regional Service Manager of Millipore 
- Positive Attitude & Managerial skills development training conducted by APL- Corporate office, presented by External Agency for Managers
- Service training from Shimadzu, Japan service Manager & Oswald Gomendes
- Communication Skills & office etiquette development training program conducted by APL group from the external agency
Certifications
- Certified Service Engineer & Compliance specialist from Waters (GLP/GMP)
- Certified Service Engineer & Compliance specialist from Shimadzu (GLP/GMP)
- Trained Service Engineer from Agilent (GLP/GMP/CGMP/CGLP)
- Certified Professional from IIJT
- Hardware & Networking course Completion Certificate
I.T. Skills
 [b]OS  [/b]: Win – 95, 97, 98, 2K, 2K3, 2K8 Vista, NT, XP professional & its service packs, 
 [b]Hardware & Networking  [/b]: Assembling & Dissembling of PC. Installation of all types of printers and peripherals, 
 Trouble shooting for the above Operating systems & Hardware Maintenance
 MCSE –2K3, MCITP –2K8, Exchange Server 2K3, Lotus administer, MS- Outlook
[b]Languages  [/b]: C , Basics of C ++ 
[b]Packages  [/b]: Office- 97, 98,2K, 2K3, 2K5, 2K8, XP, Lotus Notes, MS Exchanger
[b]Browser Tools  [/b]: IE 9.0, Mozilla Firefox 3.6.13, Google Chrome
[b]Multimedia Tools  [/b]: Adobe Photo shop 7.0, Multimedia Editors
[b]Internet Technologies  [/b]: HTML, Scripting of Basics in SQL, MS- DOS
[b]Database  [/b]: PL-SQL Server 2K8, Oracle 10G
Major Clients Handled while working in Spinco & Waters India
Torrent Research Centre, Cadila Pharma, Zydus Research & Zydus Cadila, Lupin SUN Pharma, ONGC, Wockhardt, Bioarch, Unimark Remedies, Glenmark, Macleods, Alkem, US Vitamins Ltd., Lambda therapeutic, Choksi Laboratories, Pesticides India , Cheminova, Glaxo

[b]Hobbies [/b]: Reading Newspapers, Magazine, TV, Music, Driving, Internet, Cinema, Games ( In –door)[/QUOTE]

All times are GMT +5.5. The time now is 10:06 PM.