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[QUOTE=Guest;192254]Dear Sir,
 This is Anand Parthasararthy iam into aviation industry for nearly 8 1/2yrs and i have good exposure with travel and guest relations. Requesting to kindly look into my profile and advise the status asap.
ANAND PARTHASARATHY 
Dear Mr. Sukesh, 
I am Anand Parthasarathy and am looking for a chance to enhance my customer service skills with a leading organization. I thus wish to apply for any better position to my matching profile with the organization.
I have Eight and half years of experience as a customer service, where my charge included to serve as a primary point of contact for all customers inquires via phone or email, provide prompt and efficient response as well as a resolution to each query, establish customer confidence and satisfaction through timely and accurate resolution of problems. I have excellent customer service skills, uncommon ability to creatively respond to problem situation, and apply out of the box thinking with excellent oral and written communication skills in English, Hindi, Kannada, Tamil, Malayalam, and Telugu which serves as an added advantage for my job profile. 
I would like to join your team, wherein I believe that my skills and experience will be fully utilized, nurtured and developed. 
We can meet in person as per your convenience and discuss the same. I assure you that I would not disappoint you, and this meeting will help you answer all your queries. Meanwhile you can go through my resume attached herewith, that will give you a deeper insight in my qualification and experience. 
Looking forward to meet you soon. 
Thanking you in anticipation. Sincerely,
 
ANAND PARTHASARATHY 
 [b]Email [/b]: adi.anandp AT gmail.com 
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AIRLINES & HOSPITALITY INDUSTRY PROFESSIONAL
Seeking challenging assignments in a senior position where my skills and extensive global experience will facilitate growth and turnaround strategies
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PROFILE 
 Dynamic professional with in-depth knowledge and functional experience of 6+ years., Currently spearheading as Supervisor with Air India Sats, Bangalore International Airport Limited
 Extensive exposure to a comprehensive range of supervision, coordination, administration as well as passenger care functions
 Thorough professional, with a high-caliber customer service orientation and ability to handle multiple functions and activities in a pressured environment on the basis of the extensive knowledge acquired through professional courses as well as practical experience
 Highly motivated, positive and goal-oriented, with flexibility, resourcefulness and commitment to work, and proper knowledge of safety and service equipment
 Thorough professional with strong leadership qualities, self-motivated and team-oriented with sound public relations talent
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PROFESSIONAL EXPERIENCE
 
Air India Sats, Bangalore International Airport Limited since May 08
Supervisor (Baggage Services)
 Responsible for supervising domestic & international baggage services
 Assisting clients through information, web references, specific inquiries, etc
 Relationship management with the existing customers and addressing their queries and issues promptly
 Providing information and marketing the International and domestic tour packages 
 Promoting the business by providing better services 
 Consulting the clients for their visas by providing information and coordinating the procedure
 Initiate telemarketing and various operational activities to ensure timely and quality service to clients
 Accountable for Lost & Found at the airport 
 Responsible for using world tracer for AHL/DPR/OHD, handling 11 airlines including domestic and international
Interglobe Enterprises for Air France, HAL Bangalore International Airport Jun 07-Apr 08
Senior Customer Service Assistant
 
 Responsible for handling passenger baggage, authorized to clear from immigration customs
 Accountable as in charge (admin duties)
 Handled duties such as daily cash deposits/pass renewals/updating purchase orders.
 Back office handling calls, and doing pre-flight web-check-in.
 Communicating with passengers for status of missing or damaged baggage.
 Co-coordinating with DEL Air France call centre for confirmation of baggage status.
 
Jet Airways India Limited HAL Bangalore International Airport Oct 03-Dec 06
Senior Customer Service Assistant
 Handling Check-in/Boarding gate controls/Baggage Make up Area/Arrivals.
 And finally dedicated to Mishandling Baggage Services, handling passengers directly or indirectly through mails and advising passengers the status of baggage.
 Undergone with training for world tracer dealing with AHL/DPR/OHD.
 Allocated for dedication in Mishandling baggage services.
VEE Technologies Jan 03-Sep 03
Data Entry cheque processor
 The image data which is uploaded in the system need to type the details without error.
 Typing speed with maximum nil error and handled the team for cheque processing.
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EDUCATIONAL & PROFESSIONAL DEVELOPMENTS
Pursuing MBA
Annamalai University
Bachelor Degree in Journalism; year
Bangalore University
COMPUTER KNOWLEDGE
MS Word, Excel, power point, DOS, Windows 98, creation of animations[/QUOTE]

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