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Forbes Marshall Pune : Engineer Commissioning
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[QUOTE=Guest;178150]Curriculum Vitae Ismail Pathan [b]Email [/b]: ismailspathan AT gmail.com Career Objective In quest of challenging assignment in Business Development/ Marketing with an organization of repute. Executive Summary ~A result oriented MBA professional with 9 + years of experience in sales & marketing , business development , team management & techno commercial activities. ~ Currently designated as Marketing Manager with Jyoti Heatsinks Pvt Ltd Bhosari Pune. ~ A strategic planer with proficiency in setting up business operation, exploring and developing new market , accelerating growth & achieving desired sales goal. ~ Dept in tapping potential accounts analyzing their requirement rendering technical guidance to the clients to support sales process . ~ Resourceful at maintain business relationship with clients to achieve quality product & service norms by resolving the service related critical issues . ~ An effective communicator & team leader combined with flexible & detailed oriented attitude with ability to interact effectively with customer as well as internal team member. [b]Core competencies~ Area of Expert [/b]: Business Development ~ Executing effective marketing plan, assure achievement of agreed to volume , market share & profit objectives within the assigned area. ~ Handling marketing operation for achieving increase growth & top line profitability. ~ Driving marketing initiative & managing the front-line sales team to achieve goal, initiating & developing relationship with target organization for business development. ~ Expertise in making proposal & quotation as per customer requirement. ~ Negotiating & finalizing the business deal. [b]Client Relationship Managment [/b]: ~ Building and maintaining healthy business relations with clients ensuring high customer satisfaction matrices by achieving delivery. ~ Supervising customer service operation for rendering quality services, providing first line customer support by answering queries & resolving their issues. ~ Maintaining separate track sheet for every customer & visiting them at regular interval , understanding their requirement and provide them suitable solution. ~ Maintaining the customer database. [b]Team Management [/b]: ~ Leading the team training &monitoring the performance of team member to ensure efficiency in sales & service operation & meeting of individual & group target . ~ Monitoring production & dispatch plan from factory & informing to customer . ~ Coordinating with project team , take status & provide to customer. [b]1) Company & Location [/b]: Jyoti Heatsinks Pvt Ltd Bhosari, Pune [b]Designation [/b]: Marketing Manager [b]Duration [/b]: 15 march 2010 to till date Manufactures of heat sinks used in electrical & electronic industry for cooling of transistors, IC, Diodes etc. [b]Key Responsibilities [/b]: ~ Preparing the proposals & quotations as per customer requirements. ~ Negotiating with customers & finalizing the business deal. ~ Maintaining the purchase order/ work order status & keep on updating according to deliveries. ~ coordinating with factory team & project team to ensure smooth functioning. ~Based on customer characteristics defining & aligning & searching for new client opportunity & interacting with internal & external customer ~ Ensuring customer satisfaction & developing clear business proposition ~ Billing invoicing collection & daily updating the client & concerned department. [b]2) Company & Location [/b]: Sehgal Wheels Pvt Ltd , Pune [b]Designation [/b]: Team Leader [b]Duration [/b]: 1 June 2009 to 10 March 2010 ( Dealers of Tata Motors Ltd ) [b]Key Responsibilities [/b]: ~ Greets all customers promptly provides timely professional service ~ Completes customer records promptly & accurately ~ Builds customer loyalty & promotes dealership brand image ~ Notifies prospects of upcoming special program and promotion ~Calculate and track progress sales prospects goals & sales deal ~ Acts quickly to implement plan organizes work efficiently follow up to ensure successful implementation ~ Keep up to date on Tata Motors product & competitor product [b]3)Company & Location [/b]: Force Motors ltd Akurdi ,Pune [b]Designation [/b]: Marketing Executive [b]Duration [/b]: 5thJan 2003 to 8th Feb 2009 Leading manufactures of light commercial vehicle, utility vehicle ,tractor & heavy commercial vehicle [b]Key Responsibilities [/b]: ~Identify new product and product modifications to support brand ~ Develop and implement brand strategy and marketing programs to meet business growth and profit objective ~Increase sales of major brand through new product development and advertising ~ Coordinate cross functional work team and outside dealer. ~Develop significant new product that satisfy customer wants and need ~Developing and implementing training to Dealer staff. [b]4)Company & Location [/b]: Kinetic Engineering Ltd Ahmednagar [b]Designation [/b]: Trainee Engineer [b]Duration [/b]: Jan 2002 to Dec 2002 Leading manufactures of two wheelers and scooters [b]Key responsibilities [/b]: ~ Overseeing production and quality task including planning control and trouble shooting ~ Optimizing man and machine utilization to achieve pre set production target Qualification MBA Marketing from Pune University in 2009 Graduation from Pune University in 2006 Diploma in Mechanical Engineering from BTE Mumbai in 2001 [b]IT Skills [/b]: ~ Microsoft Windows,MS Office,Net Browsing etc[/QUOTE]