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HDFC Bank Delhi : Recovery Manager
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HDFC Bank Delhi : Recovery Manager
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[QUOTE=Guest;164634]C U R R I C U L U M - V I T A E PREETAM SINGH [b]E-Mail [/b]: preetam.chahar AT rediffmail.com [b]E-Mail [/b]: preetamsingh.chahar AT fulleronindia.com [b]CAREER OBJECTIVE [/b]: - - To excel and widen my horizons by achieving new heights of excellence and growth in the field attached to the company, so as to prove as an indispensable asset to the company. [b]WORK EXPERIENCE [/b]: - - Working as Collection Officer with FICCL (Fulleton India) since Sept ’2007. [b]RESPONSIBILITIES [/b]: - - Handling the Sikar location for PL,STPL ,CV & LAP - Managing four collection agencies comprising 5 collection executives and supervisors. - Looking after allocation of various agencies so as to maximize the productivity by allocating the best mix. - Maintaining Legal MIS, identifying customers needing legal action & filing complaint against them U/S 420,406 of IPC or U/S 138 of NI act, keeping track of delivery of bail able warrants & Summon delivery etc. - Preparing bills of various venders i.e. collection agencies, Lawyer. - Audit Compliance. - Designing payouts & Incentives for agencies keeping in mind the cost of collection. - Updating the case on system. - Regularly sending feedbacks on fraud cases to fraud control unit. - Handling customer queries & resolving them. - Identifying negative areas, OCL units and high risk profile definition. - Meeting with sales & credit people regarding the quality funding. - Training of Collection Executives. [b]ACHIEVEMENTS [/b]: - - Delivered an average resolution of 90% in Bkt-X. - Reduced the 31-60 flow form 60% to 22%. - Reduced the 61-90 flow from 78% to 50%. - Won all the collection contests. - Achieved highest level of GCL savings. - Worked as Agency Collection Manager With ICICI Bank from Dec. 2003 to Sept’2007. [b]RESPONSIBILITIES [/b]: - Responsible for the collection of all retail products (Automobiles, Two-Wheelers, STPL, Consumer Durables & Housing Loan) in Sikar . I had a team of 10 collection executives, 3 Tele callers 7 vendor across Sikar. [b]- Working Includes [/b]: Managing the collection agencies and allocation the cases to agencies. [b]- Products includes [/b]: C.V., Tw, Auto, Pl and Home Loan. - Working includes to supervise the tele-callers on Gross-Bounce and Net Bouncing. - Working includes for daily deposition of cash at right time by agencies and In-house staff. - Working includes all process compliance related to Repossession of veh. [b]ACHIEVEMENTS [/b]: - - Reduced NCL for TW,PL,CV by 350 basis points with a reduction of 30+ delinquencies by 300 basis points. - Successfully handled the additional responsibility of Location Co-coordinator for Sikar RAPG branch. - Successfully repossess more than 25 vehicles through the means of 156-3 and court receiver order at Sikar with in the short tenure of 6 months. [b]PROFFESIONAL QUALIFICATION [/b]: - - M.Phil in Public Add.and (Research in Finance ) from Rajasthan University Jaipur - M B A in Finance (NIM University) [b]ACADEMIC QUALIFICATION [/b]: - - M.A from Rajasthan University Jaipur - B.A from Rajasthan University Jaipur[/QUOTE]
