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[QUOTE=Guest-IJT;152016][b]Name [/b]: pramila salve
[b]Email [/b]: pamgot2be AT gmail.com
[b]Designation / Skillset[/b] : SR Hr Consultant
10 years pf experience relevant experience of years in end to end recruitment for ites sector.

[u][b]Resume[/b][/u] :
 
Objective
To have a challenging and rewarding career where acquired skills can be utilized to achieve the organization’s objectives.
[b]Work experience [/b]:
[b]Company name [/b]: Futurz HR
[b]Period [/b]: 3rd June2009-28th Feb 2010
Designation Unit Head – ITES
[b]Period [/b]: April ‘2008 – till date
Joined Futurz group as Unit Head back. Currently handling a team of 2 Team leaders who has 3 hr executives reporting under them, guiding them to achieve Client & Organization Metrics.
[b]Company name [/b]: Futurz HR
[b]Period [/b]: 1st October 05 – -Till Sept -08
Designation Unit Head – ITES
[b]Period [/b]: April ‘2008 – till date
Started as Team Leader was promoted as Group leader and then promoted as Unit Head Apr ’08. Currently handling a team of 2 Team leaders who has 5 hr executives reporting under them, guiding them to achieve Client & Organization Metrics.
Designation Group Leader
[b]Period [/b]: Oct 05 – Mar 2008
Responsible for recruiting, orienting, training and supervising staff. Leadership in the setting and achieving of strategic and organizational goals. Establishing training programs for staff in regard to all aspects of workplace performance and professional development.
[b]Key Job Responsibilities [/b]:
- Recruited to perform wide-ranging management duties with strong emphasis on employee recruitment, training and development.
- Successfully manage and trained 20+ employees.
- Tasked with comprehensive recruitment, T&D and employee relations responsibilities.
- Provided effective counseling and resolved disciplinary issues. 
- Deliver regular employee performance appraisals to upgrade and enhance personnel performance. 
- Oversight of all aspects of staff performance; performance evaluation, progressive discipline. 
- Leadership in the setting and achieving of strategic and organizational goals.
- Established training programs for staff in regard to all aspects of workplace performance and professional development.
 
[b]Company name [/b]: Axis HRD
[b]Period [/b]: 25th September ‘2003 – till 30th September 05
[b]Designation [/b]: Jr.HR Executive
[b]Job Responsibilities [/b]: 
- Cold Calling
- Short listing the candidates for interviews and scheduling them for the interview.
- Informing them about the interview rounds preparing them the with questioners and give them end to end process knowledge and the company.
- Churning the candidate if rejected.
- Maintaing the daily call sheet.
- Preparing the Track Records of daily walk in and offered candidates.
- Reference Building.
[b]Company name [/b]: L’Oreal
[b]Period [/b]: July 2002 – till August 03
[b]Designation [/b]: Beauty Advisor
Was working as Beauty Advisor with “Maybelline” that is sister concerned of L’Oreal i.e. one of the leading cosmetic brand which deals into wide range of cosmetic and Skin Care from July-02 till December 02 and later was promoted to “L’Oreal”
[b]Job Responsibilities [/b]:
- Approaching the customer about the new range of cosmetics and skin care.
- Telling them about the new product launched in the market
- Providing them with the product knowledge and helping them to frth wide ranges of pr
- Stock Checking
- Ordering for new stock as per the requirement.
- Maintain the daily sales report and providing the daily sales figure to supervisor
- Working purely on target basis and maintain the target record for every month
- Training the new staff providing them with product knowledge.
[b]Company Name [/b]: Pantaloons Retail India Ltd
[b]Period [/b]: August 2000 – Till June 02
[b]Designation [/b]: Customer Service executive
- Was appointed as sales executive from Aug 2000 till March 2001 was taking care of sales selling the merchandise in the section assigned to us by the ADM. Guiding the customer about the products. Later was promoted to Customer service executive Department from April 01 till June 02 where I was handling the customer service Department Reporting to the Store Manger/Assistant Store manager.
[b]Sales Executive [/b]: 
Handling Sales of the Section Assigned. Selling the merchandise to the customer gauging their requirement, interests and tastes. Guiding the customer of the products
Key Responsibilities:
- Selling the merchandise to the customer
- Merchandise Display and arrangement size brand wise, as per the instruction of the DM/ADM.
- Merchandise display on the Mannequins as per the instructions of the DM/ADM. 
- Guiding the customer according to the customers taste and requirement to other section/department in the store.
- Solving the customer’s problems and highlighting DM/ADM if they are unable to resolve the issue completely.
- Communicating the DM/ADM about fast moving, slow moving and non moving items in their section.
- Checking on soiled and damaged merchandise and intimating the same to their DMs for appropriate action by them
- Checking with warehouse as to what stocks have come in and getting it on the floor with the help of DM/ADM.
Customer Service Executive
Handling the customer Queries and handling the Customer Loyalty program in the store “Green Card”.
Key responsibilities:
- Handling the loyalty program in every aspects to make it a success for the company and beneficial for the customer.
- Training the Staff regarding the loyalty program.
- Analyzing the contribution of the loyalty program to the sale, making the reports on the same and forwarding the same to the head office on weekly basis.
- Taking care of the exchanges bought by the customers.
- Making and Authorizing Credit Notes and refunds.
- Making announcement about new offers or discounts happening in the store.
- Maintaining Daily records of staff attendance.
- Collecting Customer Feedback, solving Customers Problems.
- Administration and telephone operating. 
Other Achievements:-
Won Best Team Lead Award for Extraordinary Achievement and Outstanding contribution to the Organization Success.
Professional Qualification:
Successfully completed Diploma in International Airlines and Tourism Examination held in September’03
Successfully completed course in And systems management Diploma in year 1996 from Aptech Computer Education
Academic Qualification:
T.Y.Bcom from S.N.D.T University in second Class in the year 2000.
Higher Secondary (12th) from Maharashtra Board in second class in the year 1997
Secondary School Certificate Exam (10th) from Maharashtra Board with Second Class in the year 1995
Personal Skills:
Comprehensive problem solving & data analytical abilities, excellent verbal and written communication skills, Ability to deal with people accordingly, Willingness to learn, Team facilitator. Staff training and development. Experienced manager with expertise in human relations and project management.
 
 Pramila G
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4365852
Date & Time : 13th Jul 2011 9:13 AM (UTC)
IP Address : 113.193.43.140
Browser Info : Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.112 Safari/534.30
Predicted Country : India[/QUOTE]

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