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[QUOTE=Guest-IJT;143281]RAHUL MALIK
[B]E-Mail [/B]:-rahulmalik844 AT gmail.com 
 
 [B]Career Objective [/B]:-
 To seek valuable work experience in areas of qualification
and to be able to utilize skills for professional growth. I want to  contribute to my employer’s business goal through improving Corporate  Image and growing satisfied customer base.
.
 [B]Academic Qualification [/B]:-
- B.COM (result awaiting) 
- +2 from Haryana board. 
 Professional Summary
 TATA TVH
 RE (RELATIONSHIP EXECUTIVE)
 FEB,2009-TILL DATE
 [B]RESPONSIBILITIES [/B]: 
 - Solving Customer’s issues like billing dispute, barring/ Unbarring, Customer
 Requests/Complaints.
 - Activate CDMA prepaid file.
 - Activate Docomo File Prepaid.
 - Solve the MNP customer query.
 - Billing Entry in BRS.
 - Solving the case of Negative verification.
 - Interacting with backend team for customer service.
[B]Computer Literacy [/B]:
- Knowledge of internet, e-mail and web search.
- Knowledge ms-office Microsoft windows operating systems.
[B]Trainings Attended [/B]:
- CRM PACKAGE – Clarify - software used for handling all customer Interactions i.e. Complaints, Requests and Queries.
- TELEPHONE HANDLING - Presentation Skill & Business Written Communication.
- SELLING AND COMMUNICATION SKILLS..[/QUOTE]

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