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[QUOTE=Guest-IJT;140497][B]Name [/B]: Prakash Kumar Acharya
[B]Email [/B]: pkacharya_2003 AT yahoo.co.in
[B]Designation / Skillset[/B] : Senior Branch Manager-ADM/Regional Head/Marketing,Sales,Operations,Training,CRM,HR
Dear Sir,
I came to know from some reliable sources that your reputed organisation is going to recruit candidates for the position of Regional Manager.
I am a thorough Insurance Professional, with MBA(Marketing. & Insurance) degree and have a comprehensive experience of over 21 years in Branch administration, Sales,Operation, Recruitment, HR, Training and ,Event Management,Relationship Management. Having a high level of strategic planning skills, excellent interpersonal relationship and communication skills and a proven ability to train and develop effective teams, seeking a challenging responsibility in Life Insurance industry.
 I am submitting herewith my candidature for the above position. I am confident of handling the responsibility of the above position quite efficiently being an asset to your reputed organisation. I shall be happy to interact with your selection team - if called for. I am attaching herewith my latest resume for your kind perusal.I may be contacted through my email / tel numbers furnished below..
Thanking you.
 
Yours sincerely,
Prakash Kumar Acharya
Sr.Branch Manager(Asst.Divisional Manager)

[U][B]Resume[/B][/U] :
 Targeting position as a…
 REGIONAL HEAD ( MARKETING/CRM/SALES/OPERATIONS/TRAINING/HRD)
“Life Insurance”
A thorough Insurance Professional, with MBA(Mktg. & Insurance) qualifications and a comprehensive experience of over 21 years in Branch administration, Operation, Recruitment, HRD, Training and Relationship Management. A high level of strategic planning skills, excellent interpersonal relationship and communication skills and a proven ability to train and develop effective teams, seeks a challenging responsibility in Life Insurance industry.
 
Professional Competencies
[B]- Profit Centre Management [/B]: Managing complete branch operations with key focus on top line and bottom line profitability by ensuring optimal utilization of available resources .
[B]- Risk Evaluation & Management [/B]: Examining, evaluating, reporting, and recommending improvements on the adequacy and effectiveness of Branch administration as well as Operations.
[B]- Operations Management [/B]: Conceptualizing and implementing appropriate strategies to expand, penetrate and market new insurance schemes - for a wide range of insurance products / services.
[B]- System Implementation and MIS [/B]: Evaluating and implementing systems / software to ensure smooth functioning of various insurance operations ( Administration, Marketing & Customer care ).
[B]- People Management [/B]: Overseeing smooth implementation of HR policies for manpower planning, recruitment, selection, induction, orientation and development- for both employees & the field force
- Planning,Programming & Implementing – IRDA training, Product training, Sales training, Admin. training and Specialized training for- “Bancassurance , Health insurance & Micro- insurance” .
Summary of Work Experience
[B](A) SR. BRANCH MANAGER (AGM)  [/B]: (May-2010 till date):
[B]Key Responsibilities [/B]:
- Conceptualizing, Planning , Implementing & monitoring of business strategies for growth in volumes.
- Conducting business analysis - on comprehensive level & providing critical feedback
- Identifying and developing market thrust areas and undertaking promotional activities
- Motivating and driving the entire team - to achieve overall objectives & delivering the best 
- Working in any challenging environment that constantly demands to operate at the edge of the ability.
- Troubleshoot and collaborate with other managers to solve problems and advance the processes of the business unit and the division as a whole.
- Seamless interaction and coordination between Direct Sales Executive and Chief Advisors for placement of risks.
- Implementing effective network with customer in order to pick up the pulse of the division and providing inputs to the DSE initiatives such as Mentoring, Individual Independent Scheme that address business issues and cascade/ embed a strong Division culture & style, that propagates group values.
[B]Accomplishments [/B]:
- Recorded the highest business level – 33.58 Crs.FPI (2010-11))against Rs.28 crs FPI in last FY (2009-10)
- Maintained expense ratio at <10%, - making it the lowest in the Division and the western zone.
- Commanded market share of 71 % - in the Mumbai region ( 2010-2011 , during April/2010 to March/2011)
- Earned the distinction - of being acknowledged as the model branch - under Western Region
- Achieved 450% growth in MDRT agents –by producing 18 MDRT agents in 2010 against 4 MDRTs in 2009
- Ensured pre-defined ( standard ) practices in sales and service , resulting in customer satisfaction.
 (PAGE-2)
[B](B) ASST. SECY. /ADM( Legal) [/B]: ( May/2009 to May/2010) :
 [B]Key Responsibilities [/B]:
- Supervising & controlling – activities of Legal & Housing Property Department of Corporate office
- Monitoring the L&HPF activities of Western Zone & East Central Zone (Bihar, Orissa & Jharkhand )
- Coordinating & guiding for all Legal matters with various departments at Corporate Office.
- Conducting review meeting of Zones/ Regions every quarter - as per the advise of the ED/Chief.
- Inspecting the zonal office activities in legal matters & assisting them in decision making, if reqd.
- Conducting training program for Legal managers of different zones at MDC – from time to time
- Monitoring the RTI, Ombudsman, Consumer , Employee matters through proper channels
 [B]Accomplishments [/B]:
- Supervised & controlled nearly 20 to 25 employees in the L&HPF department at Corporate office
- Monitored the activities of incoming & outgoing legal matters at Corporate office -for different zones
- Conducted review meeting of all zonal offices ( Regional Manager Level) in presence of ED/MD/Chief
- Inspected activities of zonal offices by QMA visit and reported to ED/Chief - with feedback to them
- Conducted training program at MDC, NIA, ZTC & National Law School of India – for legal managers
- Monitored more than – 15 RTI cases, 25 ombudsman cases, 50 consumer cases & 10 employee cases
 
[B](C) PRINCIPAL (ATC/DTC )  [/B]: (Oct/2005 to May 2009):
[B]Key Responsibilities [/B]:
- Imparting IRDA-Training and Product Training. to Agents, Chief Agents & Dev. Officers
- Conducting - ODHRD Training - for all cadre of employees of the Division (Class-I/II / III / IV )
- Strategizing local efforts and galvanizing local plans – to ensure maximum output
- Planning and timely implementation of training schedules – for Agents / Employees / Officers
- Maintaining Quality management and cost control - through Mly / Qly / Hly / Yly review
- Ensuring legal requirements - as per IRDA guidelines – at every aspects of BO/DO activities
- Planning & designing - various training programmes - as per the requirements of the target group
- Taking feedback - from the participants of training sessions & redesigning training methods
[B]Accomplishments [/B]:
- IRDA-training to 5000 candidates ( 130-batches) during last three + years
- Product training to nearly 3000 agents - of nine branches under the Division
- Bancassurance - training to the corporate agents of five banks under LIC
- ODHRD-training of the employees and field officers of LIC of the Division
- Educational-seminars from time to time – by inviting eminent persons
- Mass Training – for marketing forces ( Agents / Corporate Agents / Dev. Officers)- on new products
- MDRT / Prospective MDRT agents’ Training - from time to time ( Quarterly / Half yearly / Yearly)
- Micro-Insurance training - for NGO Directors / Specified personnel of NGOs
- Excellent ratings both in audit and inspection – during last three years
[B](D) ADMIN. OFFICER (HRD) [/B]: ( Jun/2003 to Oct / 2005 ):
[B]Key Responsibilities [/B]:
- Supervising and controlling - various operational processes within the department
- Identifying - quality improvement , Risk & Cost reduction opportunities 
- Identifying processes with high potential for implementation 
[B]- Bringing methodological expertise – through appropriate use of  [/B]:
 # Process Standardization # Methods and Techniques – to identify improvement opportunities
- Forecasting and meeting the HR-needs of the Division- through colleagues 
[B]- Driving certain risk management initiatives  [/B]: # Future state design # Simulation
 # Implementation # On-going continuous improvement 
- HR Planning and Development - as a part of overall development strategy .
- Creating an effective management information system, which captures/ updates all critical information
pertaining to designate employees and ensuring that it is updated on a real – time basis.
[B]Accomplishments  [/B]:
- Supervised and oversee various operational processes within the Department
- Liaison with different branches and departments of the Division – with regards to training
- Ensured effective delivery - of Divisional training programs as per the requirements
- Communicated training programs - to the branches/departments of the Division well in advance
- Maintained training expenses - within the sanctioned budgetary limit
- Maintained EXCELLENT ratings - for the last three years- both in audit and inspection 
- Contributed towards content development and customization - as per organisation’s guideline
[B](E) [/B]: BRANCH MANAGER : ( Nov/2001 to May /2003) :
 
[B]Key Responsibilities [/B]: 
=> Solving problems - by addressing root causes, Identifying critical information, Working toward bottom- line
 goals , Understanding current issues , Considering the business overall decisions.
- Maintaining cost control and maximizing the profit through best effort - from the available resources
- Formulating and following recruitment process within the framework of organization.
- Ensuring profitable operations of the branch - By functioning as a Profit centre & achieving the target.
- Implementing/ coordinating all developmental initiatives through a judicious mix of in-house and external interventions for the branch employees. 
Accomplishments: 
- Recorded the highest business level - of Rs 100 crores for the Branch, Ranked FIRST in the Division 
- Maintained expense ratio at 9%, - making it the lowest in the circle and one of the lowest in the Division
- Commanded market share of 87 % - in the Bhagalpur region ( 2001-02 & 2002-03)
- Earned the distinction - of being acknowledged as the model branch - under Bhagalpur region
- Started all the modules - first in all the departments of the branch – under the Division
- Registered a 100 % growth - in FPI - making the branch a ‘fast track’ in the entire Division
- Ensured pre-defined ( standard ) practices in sales and service , resulting in customer satisfaction
- Optimized the Branch’s revenue , Gross profit - including and the sharing of best practices
- Developed cohesive working relationship - through interpersonal and interaction skills
- Generated daily / monthly MIS & ensure quality control on output and customer interaction points
 Work Experience
12. Sr.Br. Manager/ADM(Direct Mktg) Mumbai Divl. Office Santacruz 05/2011 to till date
11. Sr.Br. Manager/ADMs(Mktg-Oprn) Santacruz(W),BO-887 Mumbai 05/2010 to 05/2011
10. Asst. Secretary(Legal) Central Office Mumbai 05/2009 to 05/2010
09. Principal ( DTC/ATC) Bhubaneswar Division Bhubaneswar 10/2005 to 05/2009
08. Administrative Officer (HRD) Cuttack Division Divnl. Office 06/2003 to 10/2005
07. Branch Manager (Branch Head) Bhagalpur Division. BO-II, Bhagalpur 11/2001 to 05/2003
06. Asst. Branch Manager (Sales) Cuttack Division BO-III, Bhubaneswar 05/2001 to 10/2001
05. Asst. Branch Manager (Sales) Cuttack Division CAB, Bhubaneswar 06/2000 to 05/2001
04. Asst Branch Manager (Sales) Cuttack Division BO- Rairangpur 12/1998 to 06/2000
03. Asst. Branch Manager (Sales) Cuttack Division BO- Jagatsinghpur 09/1996 to 12/1998
02. Asst Branch Manager (Sales) Guwahati Division BO – Shillong 09/1995 to 09/1996
01. Asst. Admin. Officer (PR&Pub) Guwahati Division DO - Guwahati 01/1993 to 09/1995
 ( PAGE – 4)
 Training
- General Management Program National Insurance Academy (NIA), Pune 2010
- Estate Management Program National Law School of India,(NLSUI) Bangalore 2009
- Training for Legal Managers Management Dev. Centre (MDC), Mumbai 2009 
- Trainer’s Training Programme Zonal Training Centre(ZTC) - Kolkata 2007
- Trainer’s Training Programme Zonal Training Centre,(ZTC)- Kolkata 2006 
- Trainers’ Training Programme National Insurance Academy (NIA) , Pune 2005
- Trainer’s Training Programme Zonal Training Centre,(ZTC) - Kolkata 2003
- Seminar on HRD- For Business Excellence Xaviers’ Institute of Management - Bhubaneswar 2003
 ( In collaboration with The British Institute , Kolkata ) 
- Executive Development Programme , Management Dev. Centre(MDC)- Mumbai 2002
- Life Insurance Marketing IFSERT- Pune, 1992 
Academics
- M.B.A. Marketing & Insurance Utkal University 2006
- M.A. Public Administration Utkal University 1993
- P.G.D.M. General Management Utkal University 1992
- LL.B. Bachelor’s Course Utkal University 1987
- Diploma Office Computing Zee Education 1999
- Licentiate Life Insurance Insurance Institute of India 2008
# Recently - cleared five out of six papers of “Associate Exam” of Insurance inst. of India, Mumbai
Memberships
Associate Member - “ ALL INDIA MANAGEMENT ASSOCIATION ” - Since April-1996 (AMIMA) 
Member Grade - " ALL INDIA MANAGEMENT ASSOCIATION " - Since October-2005 ( MIMA )
Declaration : I hereby, declare that , the above particulars are true to the best of my knowledge and belief.
 Reference Available On Request 
 
 
Place: MUMBAI PRAKASH KUMAR ACHARYA
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4391392
Date & Time : 20th Jul 2011 8:01 AM (UTC)
IP Address : 1.23.91.139
Browser Info : Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.122 Safari/534.30
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