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[QUOTE=Guest;139065][b]E-mail [/b]: vishwanadha_appalla AT yahoo.com 
Vishwanadha Sarma Appalla
Application for the post of Team Leader / Customer Care Executive / Stores-In-Charge.
Objective Seeking to be a manager in retail field with an organization of high repute where I can get the opportunity to learn and grow. I am looking for a platform where I can positively contribute towards taking the company on the next level with my diligence, integrity and expertise. I am keen to employ my knowledge and experience to enhance the company profits and adding value to its operations.
Professional Experience - 2009 to till date Working as a DC In-charge in Chaitanyapuri CENTRO as a part of VRETAIL Pvt Ltd., till date
- 2009 to till date Worked as Supervisor in Chaitanyapuri CENTRO as a part of VRETAIL Pvt Ltd 
- 2007 to 2009 Shoppers Stop Ltd. [Raheja Group] Hyderabad, AP as an Assistant Floor Manager
- 2004 to Dec 2006 Shoppers Stop Ltd. [Raheja Group] Hyderabad, AP as a CCA-cum-CTA
- 21-05-2001 to 21-11-2003 Food World Supermarket Ltd. [RPG Group] Hyderabad, AP as a CCA-cum-CTA
Responsibilities - Day end Day begins.
- Manual synchronization. 
- Warehousing Day end Day begin.
- Inward & Outwards.
- Send all Reports concerned to Dc operations.
- Check out Global SOH figures.
- Procurement of Stock Requirement.
- Assisted customers and responded to customer complaints, requests, queries and comments
- Improved sales, met sales targets, analyzed figures, forecast volumes, and planned strategies 
- Maintaining stock levels, ensuring quality of supplies, and supervising the quantity, scheduling of orders
- Coordinated sales promotion activities and pricing of merchandise.
- Review of operational reports and records to ensure adherence to company policies and procedures, monitoring store profitability. 
- Ensuring proper communication between the stores and headquarters.
- Solving problems that affect the stores service, efficiency, and productivity
- Having knowledge in various sections like General Merchandising, Stationeries, Daily needs, Textiles, Ready-made Garments, and Footwear.
- Looking after the visual merchandising
- Follow up of the FIFO Method.
- Any other tasks assigned from time to time.
Competencies - Developed and trained work force, built relationships, utilized skills of work force most appropriately
- Merchandised and managed store operations effectively.
- Can provide outstanding customer service, maintain a fair, consistent set of standards as they apply to work force and maintain records and documentation pertaining to work force
- Can communicate in a lucid manner and good at instructing all employees
- Adept in operating all equipment necessary to perform the job.
Achievements
 - Received Certificates of Appreciation as the Best Enroller 5times
- Received Scroll of Honour as the Best CTA in Shoppers Stop Ltd.
Academic Qualification - B.Com in Distance mode from Dr.B.R. Ambedkar Open University
- SSC Public Examination in March 1997
- Working knowledge of Computers and Internet.
Additional Qualifications PUCCA Training Course in Shoppers Stop Ltd. once every year
The STAR (Specialized Training for the Accomplished Retailer) Program Certificate
Retail Management Course in RPG Institute of Retail Management-Food world Supermarkets
 - PUCCA Training Course in Shoppers Stop Ltd. once every year
- The STAR (Specialized Training for the Accomplished Retailer) Program Certificate from RPG Food World Supermarkets Ltd.
- Completed Retail Management Course from RPG Institute of Retail Management. (Food world Supermarkets Ltd)
Languages Fluent in Telugu, Hindi and English
Hobbies 
Profile Reading books, listening to music, watching movies
[b]Place [/b]: Hyderabad
[b]Date  [/b]: 
Viswanadha Sarma A
 [b]Name  [/b]: A. Viswanadha Sarma
 Viswanadha Sarma A[/QUOTE]

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