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[QUOTE=Guest-IJT;139047][b]Name [/b]: MOHAMMED ILYAS
[b]Email [/b]: MOHAMMED_ILYAZ2001 AT YAHOO.COM
[b]Designation / Skillset[/b] : RESERAVTION AND TICKETING STAFF

[u][b]Resume[/b][/u] :
 
[b]OBJECTIVE [/b]: Seeking a challenging position of CUSTOMER SERVICE AGENT in your esteem organization by which your company and myself will be benefited.
 
Brief Summary Experience
COMPANY NAME POSITION PERIOD
Cathay Pacific Airways Limited in Jeddah Saudi Arabia Senior Customer Service Agent Mar 2007 till date
Royal Nepal Airlines
Dubai Senior Customer Service Agent Jan 2000-Sep 2006
Al Fahad Travels & Tourism (IATA) Riyadh,K.S.A Travel Consultant Nov 1996-Oct 1999
Nasar Travels (IATA) Hyderabad,
India Travel Consultant May 1990-Jun 1996
[b]RESPONSIBITIES [/b]:
- Administer and supervise the reservation and ticketing counter.
- Making hotel reservation.
- Attend meeting and group discussion to develop new strategies to upgrade inflow of customer and good relation with airlines industries.
- Handling group bookings and ticketing
- Issuing automation and E-ticketing
- Handling Euro Disney packages
- Handling honeymoon packages
- Handling holiday packages
- Handing reissuing and rerouting tickets
- Handling Around the world reservation and ticketing
- Handling preflight check-in
- Handling refunds
- Handling worldwide reservation and ticketing
- Handling daily sales report
- Handling TOD ticketing
- Handling sending Catering
- Handling telexes
- Handling UM paxs
- Handling extra leg room seats
- Handling ID and AD tickets
- Handling MEDA cases
- Handling outstation bookings
- Handling STPC
- Developed initiative excellence in the profession.
- Specialized in tourism packages and group booking.
- Generate optimum business even in a saturated season.
- Rendered best services to the corporate clients.
- Coordinates with various airlines for reservation, ticketing and fulfill the offers of airlines during off-season.
[b]EDUCATION [/b]: Bachelor of Commerce - Electives
 Advanced Accountancy
 Cost Accounting, Auditing
 Corporate law and Taxation
[b]TECHNICAL [/b]: Fares & Ticketing, Viewpoint from Galileo.
 Diploma in Computer Application.
 Diploma in Computerized Air Ticketing & Travel Management
[b]COMPUTER SKILLS [/b]: MS Dos, Windows 95,2000
 MS Office 97(Word & Excel)
 Internet Browsing
CRS; SARS, GALILEO, GABRIEL , AMADEUS & CUPID AIRLINE 
 SYSTEM CATHAY PACIFIC AIRWAYS
 
[b]TRAITS [/b]: : Good communication and inter personal relationship skills.
 Hardworking and ability to work under pressure.
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[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4358176
[b]Date & Time  [/b]: 11th Jul 2011 1:53 PM (UTC)
[b]IP Address  [/b]: 202.40.171.39
[b]Browser Info  [/b]: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)
Predicted Country []: Hong Kong[/QUOTE]

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