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Jetstar Asia Singapore : Cabin Crew
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Jetstar Asia Singapore : Cabin Crew
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[QUOTE=Guest;137980]Jill Q. Paguia [b]Email [/b]: jillpaguia_ajm AT yahoo.com [b]Career Objective [/b]: To explore opportunities where I can utilize my various professional experience and gain exposure to new and varied job responsibilities. I am looking for a role that will enrich my current skills while allowing me to contribute to the efficient administration and organization of the business to the best of my knowledge and ability. ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬ [b]Qualification Summary [/b]: 1 year and 6months working here in Singapore, 5 years working in the UAE and 1 year in the Philippines with the total of 7 years experience in various roles including Sales Executive, Party coordinator and Sales Manager position that more on Customer Service Relation. Self-motivated, I am able to work independently and can prioritize tasks within the context of my work goals. Effective team player with strong interpersonal skills and excellent communication in English. Familiar of several software applications including MS Office – Word, Excel, and PowerPoint, I have proven Customer Service skills and I am also hardworking, reliable and fast learner. [b]CAREER SUMMARY [/b]: Jan 2010 – Till Date Activhealth (S) Pte Ltd Singapore 188972 SALES EXECUTIVE [b]Responsibilities [/b]: - Reporting directly to the Managing Directors (owner of the company). - Act as the first point of contact for my account in clinics, hospitals and some chain stores. - Dealing with queries on the telephone, by e-mail and in person. - Giving the high quality service for the existing customer and buyer. - Listing od essential tools for presentation to customer. - Educate some of personnel in retail outlet on the uniqueness of our products and propose how we can improve our sales with them. - Making a report on each customer visited persons in charge, product in stock and who uses it that can help to categorized on how our product is selling. - Responsible for chasing outstanding payments from clients. - Answering the telephone and taking messages. - Maintaining admin work in the morning for the reports of the existing customers and buyers on how we can maintain them to buy our product but overall field work to supervise and monitor our product if it well selling in the market. - Setting a sales target for the week, month and year to reached the above set target, and report it to the managing director in the end of the said sales report - Making a proposal for the upcoming promotion. - Setting meeting to the buyer to propose the latest product. Aug 2004 – Nov 2009 JML Investment group LLC Retail Division SALES MANAGER [b]Responsibilities [/b]: - Receive all Daily End Sales Report from my staff. - Ensure first class service and efforts to maximize sales are extended to every customer. - Supervising daily operation of my handling stores. - Target Oriented and ensuring that my staff is active and motivated to reach the set target of the day. - Monitoring the Daily, Weekly, Monthly and Yearly Sales - Controlling stock lost and doing strategy to eradicate loses. - Coordinates with the merchandiser the stocks movement of every item carried in the shop whether they are selling or inactive. - To delegate duties and conducted training for the sales personnel. May 2003 – July 2004 Al Barajeel General Trading Royal Mirage Hotel Dubai UAE SALES EXECUTIVE; Bazaar Gift shop [b]Responsibilities [/b]: - Report directly to the manager regarding sales and stocks availability in the end of the day. - Providing customer service and customer care. - Responsible for the request needed by the guest of the hotel what they need and wants to the bazaar gift shop and sending it to the concierge directly to the room of the customer. - Responsible for sending the room charge bill to the reception to deduct the bill of the guest after they check out. - Implementing active selling techniques. - Receiving and analyzing customer’s feedback and reporting it to my supervisor. - Maintaining customer database. - Design and Merchandise display. - Monthly inventory and stocks control. - Preparation weekly and monthly report and send it to my supervisor. July 2001 – October 2002 Fun Corporation Glico’s Megamall - Philippines Party Coordinator [b]Responsibilities [/b]: - Attending to all walk in customer for the queries for the party package. - Doing Telemarketing activities for the existing customer who done the party before. - Helping for the finalization of the preparation for the said party, checking the area, chairs and tables as well as the music. - Coordinating with all the coordinators for the itinerary set by our superior to make our party well organize. - Checking the list of the guest given by the celebrator / Guest service. - Efficient to communicate customer to assist them before the starting of the celebration. - Prepare billing and billing adjustments after the party. - Perform such duties as may be assigned from time to time [b]TRAININGS/SEMINARS ATTENDED [/b]: [b]- 7 Jan 2011 [/b]: Touching Hearts, Reaching Minds, Singapore [b]- 30 October 2010 [/b]: Feed your Child Right; The Role of Fatty Acids for Healthy Mind; Singapore [b]- 19 July 2010 [/b]: Brain Health Seminar; Singapore [b]- 11 July 2010 [/b]: “Facial Asymmetry” As an Accurate Diagnosis for Internal Health. [b]- 10 July 2010 [/b]: “Memory and Exam” and Memory and Aging” (2 session) [b]- 12 April 2010 [/b]: Efamol Training Programme, Singapore [b]- 21 April 2009 [/b]: Sales Manager Training and Orientation, Dubai [b]- 30 May-30 June 2004 [/b]: Customer Service Training and Orientation, Dubai [b]- 19 February 2001 [/b]: Tourism Documentation: A key to the world of travel, Phil. [b]- 18 February 2000 [/b]: Airline Service “The Hopes and Challenges Onwards to the 21st Century.”, Philippines [b]EDUCATIONAL ATTAINMENT [/b]: [b]- College [/b]: PATTS College of Aeronautics, Philippines [b]Course [/b]: Bachelor of Science in Tourism Major in Airline Operation 1998 – 2002 Degree Holder; Graduated[/QUOTE]
