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[QUOTE=Guest;136390]Resume 
 
 [b]E-Mail [/b]:- sivadasnnair AT yahoo.com 
 Sivadas N Nair 
 
Objective
 A challenging position in the industry, where I can learn new skills and apply my technical and analytical skills to produce an outstanding result for the organization.
Qualification Summary
 Administrative support professional, experience working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, committed to superior customer service. Confident and poised in interactions with individuals at all levels.
Experience
 Reliance Communication
[b]Company Profile [/b]: Reliance Communications formerly known as Reliance Infocomm , is one of the leading CDMA & GSM Service providers in India. Reliance Communication's clientele includes 2,100 Indian and multinational corporations, and over 800 global, regional and domestic carriers.
Worked as Collection Data Manager.
Duty's and Responsibilities
Daily Collection and Updation of accounts related documents in the server 
Creating and organizing the daily work Schedule for the Marketing Executives.
Procuring the customer's details with pending bills from the server and creating the necessary list for tele-caller as part of their daily work schedule.
 Planet EDU Pvt. Ltd
[b]Company Profile [/b]: Set-up in 2001, Planet EDU has its offices in Bangladesh, India (14 Branches), Nepal, UAE, United Kingdom (London). It is planning its expansion into Maldives, Sri Lanka. 
With over 1000 (full time / part time) professionally trained and dedicated workforce Planet EDU delivers high class Educational and Learning Facilitation services and solutions to international standards. We are a contemporary organization which is driven by technology at one level and with a high focus on customer care at the other…….. High tech with high touch
[b]Planet EDU, partners with IDP [/b]: IELTS Australia to administer the IELTS (International English Language Testing System) test in India and Nepal. (IELTS is jointly owned by University of Cambridge ESOL Examinations, the British Council and IDP Education).
In Hong Kong, Planet EDU provides IELTS registration and back office solutions to all universities under the University Grants Committee, Hong Kong for the management of IELTS test under the IELTS CEPAS Scheme.
As Examination Centre for Edexcel UK, Planet EDU provides Examinations and Training services for Edexcel's IGCSE and GCE A level qualifications in India and Bangladesh and also offers BTEC – HNC / HND qualifications in select areas, that provide pathway and credit transfer for pursuing higher education internationally.
Planet EDU also offers a range of English Language tests from The University of Cambridge ESOL Examinations and also offers its students a wide range of internationally recognized Cambridge certificates which can be used to prove their English language skills to universities, employers and government departments throughout the world.
Worked as Test & Back Office Administrator , Customer Support Executive and Operations and Marketing Department.
[b]Designation  [/b]: Sr Executive – Examination Services
- Administered ,Handled & Managed the Tests in six Major Centers in India (Bangalore ,Kochi , Kottayam, Trivandrum Trichur & Calicut )
- Administered more than 100 IELTS and Cambridge ESOL Tests.
- Strategic Planning and execution of Test activities.
- High Profile Client Relations
- Training of Team members with the utmost experience gained
- Team Building and Leadership.
- Coordination, liaison, PR with Agents, Venues and other agencies.
- Frequent traveling to different centers
- Back office administration, including office and test accounts.
- Team Leader.
- Continued Customer Support.
- Took care of candidate queries – Telephonic/ Mail / Direct Support.
- Administered IELTS Form entries. 
- Handled online Documentation of the test hall tickets and other test related documents using MS-Office
- Involved in the primary job of organizing the IELTS and Cambridge ESOL Tests and Test Expenses. 
EStudents India Pvt Ltd
Currently working as a Area Manager 
[b]Achievements [/b]:
.
- Undergone Imposter Recognition Training from Australian High Commissioner in India
[b]Personal Orientation  [/b]:
- Organized and Dedicated with a positive attitude.
- Self Motivating
- Punctual and Confident 
Educational Qualifications
Degree Institution Affiliation Period
Masters In Business Administration C V Raman University 2008-2010
Bachelor of Business Administration Inter University College, Ernakulam Madras University 2003-2006[/QUOTE]

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