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[QUOTE=Guest-IJT;136313][b]Name [/b]: Arohi Gupta [b]Email [/b]: arohi.gupta AT yahoo.com [b]Designation / Skillset[/b] : administrator/Quality manager/Quality ,Operation,NABH Accreditation Management I am working in MAhatma Gandhi Hospital (730 bedded) as Hospital Executive.My job responsibility is tomaintain the quality in the departments up to the Standards Operationg Procedures.I am seeking for the good opporunity to enhance my learnings and to use my abilities. [u][b]Resume[/b][/u] : CAREER OBJECTIVE [b]Short Term [/b]: To work for organizational growth by applying my knowledge effectively and by performing to my full potential which would, in turn, help me grow professionally and as a person. [b]Long Term [/b]: To develop the ability and competence to introduce innovations and new concepts in the working and the management of the hospital. AREAS OF INTEREST - Operation Management - Quality Management - NABH Accreditation [b]WORK EXPERIENCE [/b]: [b]Presently working in Mahatma Gandhi National Institute of Medical science since 3rd Jan as Hospital executive till date [/b]: [b]- Department allotted [/b]: General Medicine, Skin & VD, Chest &TB, Psychiatry, Ophthalmology (OPD & IPD both) - Job Responsibility - Maintaining the patient satisfaction in the department. - Maintaining the records of Nursing, Paramedical, other Ancillary staff. - Inventory management of the departments. - Attend / control the emergency situation. - Organize the Medical camps in Jaipur and near by places. - Maintaining the duty rosters of nurses and teaching schedule of doctors/professors. [b]Dissertation Topic [/b]: Quality Improvements through Improved Patients Satisfaction and Staff Satisfaction. [b]Initiatives / Improvements [/b]: - Designing performance appraisal. - Designed patients feedback form for OPD & IP wards. - Prepared Inventory of respective wards. - Prepared SOPs for respective departments and applied them. [b]- Organized medical camps in Jaipur and nearby places [/b]: Dosa, Chaksu, Bandikui, Tonk, Niwai etc. [b]Summer Training(April, 2010 – June, 2010) [/b]: [b]- Indraprastha Apollo Hospital, New Delhi [/b]: - Worked with the Quality Management Team and with the team “Apollo Way” which is responsible for Operations Management. - Analyzed the “Room turn-around Time” for in-patient wards and suggested some suitable steps to reduce it - Studied the “Real time motions” of nurses in the hospital - Studied the “delays in sample collection and report dispatching in laboratories” like Bio-chemistry and Hematology - Prepare a Report on Effective fire drill procedures To find the various ways of improving/enhancing patients’ safety during hospital fire through effective fire drills [b]Other Training [/b]: [b]- S. K. Sony Hospital, Jaipur (Dec., 2009 – Jan., 2010) [/b]: - First experience with observing and studying the basic functioning of different departments in a hospital. - Worked on the Patient Admission and Registration process in the hospital EDUCATION Postgraduate Diploma in Health & Hospital Management Institute of Health Management and Research, Jaipur July, 2009 – April, 2011 [b]- Courses Undertaken [/b]: - Operation Research, Quality Management - Clinical Support, Utility and Services - Human Resources, Organizational Behavior B.Sc. Bio-technology, Banasthali University, Jaipur July, 2006 – May, 2009 [b]- Aggregate Marks [/b]: 73% [b]- Courses Undertaken [/b]: - Molecular Biology, Genetics - Bio-technology Trends, Bio-informatics and Bio-statistics CONFERENCES / WORKSHOPS - Participated in the National Conference "PRADANYA 2009" held at IIHMR, Jaipur - Actively participated in the international conference “QUALITY CONCLAVE 2010” held by quality council of india. - Worked on a case study, demographic survey & presentation on “Liberian Health Development System” - Recipient of Certificate from Red Cross Society (St. John’s Ambulance Association) in 2001 PROJECTS ACCOMPLISHED - Developed ‘SOPs’ (Standard Operating Procedures) for blood bank as a part of the curriculum - Prepared a Documentary on “Monilek Hospital” as a marketing tool to promote their infrastructure and services COMMUNITY WORK - Participated in various blood donation camps in Jaipur and nearby places. - Conducted a survey on the Health status of Bans Biilwa village near Jaipur. - Conducted a survey on the Health status of slums on 7th April (World Health Day) in Jaipur - Organized a camp for Health check up in schools of Alwar district as a member of NGO (Manan Sewa Sansthan) ACTIVITIES / AWARDS - Completed 45 hours training in operations management under experts of the industry. - Participated in various dance competitions at college level. - Was awarded the Best Singer prize at college in 2009 and the Best Singer prize at school in 2004. - Won silver medal in Carom competition at college level. - Won Gargi Award and Honorarium in 2003. - Recipient of certificate for Highest marks in Biology in class XI at school level SKILL-SET [b]- Computer Skills [/b]: MS Office ,SPSS ,CS Pro ,QM Windows [b]- Language [/b]: English, Hindi and German - Ability of networking, to lead people and to analyze the situation and act accordingly HOBBIES - Travelling, Singing and Dancing. Playing Carom. DECLARATION I hereby certify that all the above-stated facts made by me are true, complete and correct to the best of my knowledge and belief. ------------------------------------------------------- [b]More Information about this submission and submitter [/b]:- ___________________________________________________ [b]Submission ID [/b]: 4332894 [b]Date & Time [/b]: 5th Jul 2011 2:10 PM (UTC) IP Address : 117.196.225.215 Browser Info : Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.112 Safari/534.30 Predicted Country : India[/QUOTE]
