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[QUOTE=Guest-IJT;136189][b]Name [/b]: Ekta Jain
[b]Email [/b]: jainektajain AT yahoo.in
[b]Designation / Skillset[/b] : Sr. Customer care executive

[u][b]Resume[/b][/u] :
 
Objective
- To work in an organization whole-heartedly, and ensure that I may help in the growth of the organization.
Academic Qualification
- M.A in political science from Meerut University
- B.A(pass) from Delhi University (Vivekanand Mahila College, Vivek vihar.)
- Intermediate from C.B.S.E Board, Govt. Girls Senior Sec. School.
- High School from C.B.S.E Board, Govt. Girls Senior Sec. School
ADDITIONAL QUALIFIACATIONS
- One year Diploma in Computer Application.
- MS- Word, Excel, Power Point
- DTP(Adobe PhotoShop, Corel Draw, Page maker)
Strengths
- Hard working.
- Reasonable inter personal skills.
- Possess traits, like Team Spirit, Committed, Honesty.
Work Experience
- 1-yr experience in Agmatel India Pvt Ltd. as a Office Coordinator in IT department Nirman Vihar.
- 1-yr experience in Rupa & Co. as a Editorial Executive Daryaganj Delhi.
- Working in AJS Software Technologies (P) Ltd. (MNC) as a Customer Care Executive Dev Nagar
[b]JOB PROFILE [/b]:- .
- Mostly Expert in Customer Dealing, solving there problems & answer there queries and Maintain the records of All Correspondence in systematic way and ensure the prompt reply and action taken on them from different dept i.e. claim department, Refund department, service department, Operations department, Personalization & Dispatch Department, Finance & Account department, Technical Department. 
- Responsible to make all the replies against Mail received from US Customers & from all our regional offices on time.
 
Interests In creative work, surfing and browsing net.
I hereby declare that the above stated facts and figures are true to best of my knowledge and belief.
(Ekta Jain)
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[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4369693
[b]Date & Time  [/b]: 14th Jul 2011 7:16 AM (UTC)
[b]IP Address  [/b]: 203.123.32.62
[b]Browser Info  [/b]: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.112 Safari/534.30
[b]Predicted Country  [/b]: India[/QUOTE]

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