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[QUOTE=Guest-IJT;136080][b]Name [/b]: V SRIRAM [b]Email [/b]: sriraam007 AT yahoo.com [b]Designation / Skillset[/b] : TeamLeader/Banking BFSI BPO 7+ years experience in Banking BFSI sector, aims at meeting organisational goals and improve the growth of concern. [u][b]Resume[/b][/u] : SRIRAM V - Trainee – June 2004 – April 2006 - Processing Officer – April 2006 – Oct 2008 - Team Leader - October 2008 – till date. TCS e-Serve Limited (formerly Citigroup global services), Chennai. TCS e-Serve Limited (Formerly CitiGroup Global Services) TCS e-Serve Limited was formerly CitiGroup Global Services, a majorly held company of Citibank. With effect from Jan 2009, the holdings of Citibank were sold to Tata Consultancy Services (TCS) and the company was renamed as TCS e-Serve Limited. TCS e-Serve Limited is performing the back end operations of Citibank and other major financial institutions. Citibank - NRI Operations Maintenance and operation of the accounts and investments of NRI customers of Citibank and all financial and non-financial transactions of the customers are handled by NR Operations of TCS e-serve. NR Operations includes various units/departments performing functions like, - Opening New accounts for new customers and also for existing customers. - Opening New Fixed deposits for new customers and also for existing customers. - Making changes in customer profile and also in customers’ accounts as requested by the customer. - Making investments on behalf of customers in Bonds, Mutual Funds and in Insurance as instructed by the customer. - Providing Loans to the customers. - Transferring funds from the customer account as specified by the customer. - Transferring funds to customer accounts which are received from other banks. - Collection of cheques presented by the customer at various NRI centers. - Proofing of various interbank accounts and various financial transactions done by all the units/departments in NR Operations. An NR customer of Citibank can invest in either of two booking centers, India or Singapore. Investments and transactions in India Booking centers (IBC) are governed by Reserve Bank of India (RBI) whereas those in Singapore Booking centers (SBC) are governed by Monetary Authority of Singapore (MAS). Necessary reports will be submitted to RBI and MAS periodically and also occasionally as and when required. Key Experience in Banking Operations I am working in the Funds Transfer Unit of NR Operations. My Key experiences in Outward, Inward and Internal transfers are in below areas. Outward Transfers - Telegraphic Transfers / Wire Transfers across Globe – MT100 / MT103, MT202, MT199, MT999, etc (MT202 in Cover method and MT100, MT103 and others in Serial Method) - Transfers from EEFC accounts (Domestic) – Only for A2 payments - Special ACH (Automatic Clearing House) transfers – Debiting Nostro Accounts with other Banks and crediting our Nostro Accounts - RTGS and NEFT payments across India - Demand Draft Issuance (Both INR and Foreign Currencies) - Repatriation of funds from customer’s NRO account and transfer in foreign currencies up to 1 Million for one Financial Year under categories sale of property or current income as per RBI guidelines after taking Form A2 and FEMA, Form 15CA, 15CB, Purchase / Sale Deed, proof of income and other required documents from the customer Inward Transfers - Tracing or Investigating funds sent from Other Banks – MT100, MT103 and other similar customer payments - Handling Nostro proofing and resolving Nostro exceptions - Reporting Net Inflow and Outflow of funds in various Nostro accounts to treasury operations so as to hedge the funds in financial marked. Internal Transfers & Transactions - Transfer of funds from customer’s FDs to SB accounts or from SB accounts to FDs. - Booking new Fixed Deposits for the customers – NRO, NRE and FCNR deposits in IBC (India Booking Centers) and GLB and PRM deposits in SBC (Singapore Booking Center) - Maintaining interest rates for FCNR, NRE and NRO deposits as announced by RBI - TDS deduction of interest paid to NRO accounts and issuing Form 16A and reporting the same to ITO through e-TDS Reporting. - Reporting net worth of deposits held, on daily basis so as to adjust hedging in the market accordingly. - Offering Premium (PRM) deposit at higher rate of interest since customer takes the risk of Option. - Spot, Forward and Swap Deals in co-ordination with Treasury. - Maintaining Offer and Bid rates of various currencies in the system - Maintaining borrowed and placement interest rates in the market on daily basis. [b]REPORTINGS [/b]: [b]- FCNR [/b]: Daily reportings to Treasury submitting the currently available Nre ,Nro and FCNR accounts in the bank. [b]- Domestic Globe [/b]:Monthly reporting to RBI for Resident deposit bookings. [b]- Mas Reporting [/b]:Monthly reporting consists of Deposit bookings,AUM,NRV of the customers. [b]- NRO [/b]:Name sequence reporting sent monthly. [b]- CAP PLAN [/b]:Ensuring TAT and SLA met,MIS sent fortnightly. [b]- HAM [/b]:HoldMailCustomers mail sent to concerned Area directors across the globe for verification. - Leadership / Managerial Activities [b]- Team Management [/b]: Have handled and managed the team and team operations and directed the team towards achievement of business and corporate goals. [b]- Process Control [/b]: Have participated in process re-engineering and have implemented additional controls in the process and ensured the same is getting adhered to. [b]- Co-Ordination between Teams [/b]: Have coordinated with various teams like – Tax team, Legal team, Compliance team, etc for carrying out the activities effectively. [b]- MIFT Policy Trainings [/b]: Whenever there is a change in the MIFT policy, have given training to team members and implemented the policy in the process [b]- Training [/b]: Process and control training to new recruits of the team and providing interim trainings to the team whenever there is a change or new process is introduced in the team by top management. [b]- Process Migration [/b]: Have coordinated with the Domestic Operations team and migrated the processing of EEFC account transactions (A2 Payments) from NR FTU team to Domestic FTU team [b]- Technological Developments [/b]: Brought about technological improvements in the system by coordinating with the technology team based on the business requirements [b]- Audit [/b]: In times of Internal and External Audit, have handled the auditors by clarifying the control points and helped in completing the audit without any fault findings [b]- Repatriation Reporting [/b]: Have coordinated with branches in various cities and submitted the repatriation documents to the respective ITO Circle every month Generated reports of repatriation cases done for every quarter and submitted the same to RBI through Compliance team. [b]- Deposits Reporting and MIS [/b]: Have helped in generating various monthly and quarterly reports and MIS regarding deposits booked in Citibank India and Singapore books and submitted that to RBI and MAS (Monetary Authority of Singapore) [b]- Query Handling [/b]: Have handled normal queries and escalated queries of customer from various branches and NRI centers and helped in resolving the same. Professional Development [b]Process Associate [/b]: June 2004-April 2006 [b]Senior Associate [/b]: April 2006-Oct 2008 [b]Team Leader [/b]: Oct 2008-Till Date Trainings: - Information Security - Fraud Awareness - Anti-Money Laundering Education 1.MBA – National Institute of Business Management – 65 % (Finance and Marketing). 2.B.Com – Guru Nanak College – 60%. 3.XII – Sai Matric Hr Sec School – 84%. 4.xth – Holy Angels Matric School – 73%. Additional Details: 1. Typewriting higher passed.(90words/minute). 2. Served as secretary for Rotract club of Ambattur (2002 – 2004). 3. Pursuing Postgraduate diploma in Yoga and Naturopathy in Madras University. 4.Linguistic ability:English,Kannada,Tamil and Hindi. Declaration I hereby declare that, all the information provided above are true and correct to the best of my knowledge and belief. Thanks and Regards, Sriram V. ------------------------------------------------------- More Information about this submission and submitter:- ___________________________________________________ Submission ID : 4354677 Date & Time : 10th Jul 2011 5:04 PM (UTC) IP Address : 59.92.3.156 Browser Info : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.18) Gecko/20110614 Firefox/3.6.18 Predicted Country : India[/QUOTE]
