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[QUOTE=Guest-IJT;134217][b]Name [/b]: PRAJWAL
[b]Email [/b]: prajwal.pac AT gmail.com
[b]Designation / Skillset[/b] : Developer
I have done my BCA . Please find me a job if it suits to my resume.

[u][b]Resume[/b][/u] :
Prajwal Kotian

TECHNICAL SUPPORT REPRESENTATATIVE
(Offering 7 MONTHS of experience)
[b]CARRIER PROFILE [/b]:
- Competent and Result Oriented professional offering 6 months of sterling experience in the Technical Support representative. Experienced to solve issues related to design website.
- Expertise in working in a fast-paced environment and consistently prioritizing tasks to meet deadlines, coupled with excellent interpersonal skills, initiative, attention to detail, and follow-through skills.
- Recognized as a proactive individual who provides top-notch service, sets high standards, and exceeds expectations. Highly motivated, dependable troubleshooter and problem-solver.
- Highly versatile and experienced in adapting and implementing the latest technologies in new software.
- Dexterous in Relation Management Skills. Ability to deal with co-workers, customers and the company as per the need by providing them high level of satisfaction in the task performed.
- Enthusiastic learner who quickly grasps new concepts and technical skills. Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks, whilst simultaneously managing the diverse function from multiple sources.
[b]ACADEMIC & PROFESSIONAL CREDENTIALS [/b]:
[b]Computer Course [/b]:
[b]- Course  [/b]: Web designing in the year 2011.
[b]- Institution  [/b]: MICE.
[b]Graduation [/b]:
[b]- Degree  [/b]: BCA in the year 2011.
[b]- College  [/b]: Vidyaniketan First Grade College, Kaup.
[b]- Board  [/b]: Mangalore University, Karnataka. 
[b]- Percentage marks  [/b]: 59.17%
[b]Pre University [/b]:
[b]- College  [/b]: Milagress College, Kallianpur, in the Year 2007.
[b]- Board  [/b]: Department of Pre-University Education, Karnataka.
[b]- Percentage marks  [/b]: 60%
 
[b]SSLC [/b]:
[b]- School  [/b]: Milagress High School Kallianpur, in the year 2005.
[b]- Board  [/b]: Karnataka Secondary Education Examination Board.
[b]- Percentage marks  [/b]: 68.00%
 
[b]TECHNICAL SKILLS [/b]:
Operating System Windows, 98/2000/XP
Application Software MS Word, MS Excel, MS PowerPoint, PHP.
Certifications
Backhand Applications JAVA, C, C++, HTML.
MySQL, MSSQL, MSAcces.
[b]PROFESSIONAL EXPERIENCE [/b]:
Diya Systems PVT. LTD. June ’05 to Jan ‘05
Technical Support Representative.
Key Accountabilities:
- Spearheaded efforts across handling customers Email and Chats and giving support regarding their website.
- Hands on experience and exposure in interacting with customers and solving their queries. 
- Handling issues of customers website to solve their web problem.
- Entrusted responsibility of handling all types jobs such as solving web account information, to solve issues related to design website.
- Responsible for handling the documents related to Management.
- Uploading files using FTP front Page and other software’s, Email clients, interacting in web browsing.
Key Accomplishments:
- Appreciated by superior that good communication skill & providing well service to the customer.
- Handling day by day reports individually.
- Cited by supervisor as “extremely thorough, proficient and knowledgeable” about customer base. Appreciated and praised for frequently volunteering for assignments above and beyond daily job description, as well as delivering on-time, complete solutions, doing whatever it took to get the job done, keeping coworkers and management well informed, offering suggestions to improve teams’ efficiency, and providing expedient resolutions to user problems.
- Initiative to learn company internal organizational structure to optimize problem-resolution efficiency.
- Adeptly applied troubleshooting techniques to verify solutions. Contributed ideas to improve customer service.
- Successful in resolving issues with little or no supervision. Quickly learned new tasks and rapidly resolved customer problems.
Languages Known:
 English, Hindi, Kannada, Tulu.
Hobbies:
 Learning new things, reading books, Listening Music.

I hereby declare that all the above matters are correct and true to the best of my knowledge and belief.
Place: Udupi Yours Faithfully
Date : 11.7.2011 Prajwal Kotian
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4357798
Date & Time : 11th Jul 2011 12:18 PM (UTC)
IP Address : 122.167.1.231
Browser Info : Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0
Predicted Country : India[/QUOTE]

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