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[QUOTE=Guest;134156]SMARAN MEVADA APPANNA [b]Email [/b]: smaran_coorg AT rediffmail.com smaran_coorg AT hotmail.com ~Business Development ~ Financial Advisor ~ Technical Support~ Business Development professional with 9+ years of experience acknowledged for well-defined understanding of the business interface and capacity to identify and align clients emerging business needs with services .A successful; and background of financial advisory management, spanning technical support, human resources management and business development disciplines underscores expertise in engaging decision makers and devising wining business strategies and solutions that drive organization profitability. Uncompromising ethics and transparent communications underpin business-focussed value propositions that leverage competitive advantage via top quality service .Skilled in optimizing team’s dynamics, uniting diverse agendas to a common goal and harnessing strategic and operational drivers to deliver results. Value Offered - Business Research & Analysis - Performance Evaluations - Business Planning - Workflow Planning and Prioritization - Time and Resource Optimization - Mentoring, Training & Development - Cross-Functional Management - Marketing & Brand Promotion - Customer Relationship - Compensation & Reward Management - Manpower allocation management - Strategic Planning & Implementation Educational Credentials Master of Arts from Karnataka University – 2002 [b]Specialization [/b]: Criminology & Forensic Science Bachelor of Arts from Mysore University – 2000 [b]Specialization [/b]: Criminology & Forensic Science, Psychology Technical Skills [b]Basics, MS-Office, working Experience [/b]: Mainframe, and Oracle [b]Academic Projects [/b]: Administration & Functioning of Mental Hospitals [Criminal Patients] Study made on the behavioural attributes of criminal patients and the treatment methodology for handling them Administration & Functioning of Mounted Company Study on various maintenance methodologies employed by the company to tame and train the horses Professional Experience Manager – Administration / Business Development Dec 2007 Onwards Integrated Services Bureau - The company is a service business provider based in Karnataka, India. It provides security services to Industrial, Commercial & Agricultural institutions, regardless of location. [b]Responsibilities [/b]: - Conduct business research which includes gathering, studying, analyzing the information - Design short-term and long-term business plan - Liaison with other departments for marketing, advertising and promotion planning - Supervise and manage the overall performance of staff in department - Analyze, report, recommend and develop strategies on quality and quantity improvement - Responsible for achieve business and organization goals, visions and objectives - Involved in employee selection, career development, succession planning and periodic training. - Execute compensations and rewards - Responsible for the growth and increase in the organizations' finances and earnings - Identify problems, creating choices and provide alternatives courses of actions Senior Advisor – Customer Finance Nov 2006 – Nov 2007 Hutchison 3 Global Services Pvt. Ltd- It is the subsidiary of Hutchison Whampoa Group (a Fortune 500 company that introduced 3rd Generation telecom technology to the world). It provides end-to-end CRM (customer relationship management) solutions to customers of ‘3’ telecom in the UK, Australia and Ireland. [b]Responsibilities [/b]: - Manage receivables pertaining to mobile services offered to customers in geography of United Kingdom - Analyze the status of the receivables of the customers, call the customers to remind them of overdue and follow up to ensure that the payments are received - Ensure the maturing of outstanding balance & assist in explaining the bills - Troubleshoot handset related problems and Liaison with the other departments to resolve the queries of the customer - Follow up and ensure timely collections and handle the up selling [b]Key Accomplishment [/b]: Received award for highest collections in the team Technical Support Associate – Corporate Account Mar 2006 – Nov 2006 Electronic Data Systems- EDS is a leading global technology services company delivering business solutions to its clients. [b]Responsibilities [/b]: - Handle inbound-outbound calls from the corporate clients and resolve the queries - Responsible for troubleshooting and assist the customers to settle the issues - Liaison with the other departments to close the complex issues of the customers Supervisor Jul 2002– Feb 2006 Shabari Vigilance Services, Karnataka - It is a leading security personnel service provider in Karnataka [b]Responsibilities [/b]: - Liaison with the clients to ensure that the security systems and - Personnel are in place - Manage and allocate manpower resources - Handle emergency alerts and manage prompt responses to such alerts - Assist in organizing mock drills and imparting training to the client’s team - Ensure Disaster Recovery Plans[/QUOTE]
