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Mumbai Port Trust Mumbai : Flotila Engineer
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Mumbai Port Trust Mumbai : Flotila Engineer
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[QUOTE=Guest-IJT;131029][b]Name [/b]: Preeti Tyagi [b]Email [/b]: preeti_tyagi07 AT yahoo.co.in [b]Designation / Skillset[/b] : Travel Counselor [u][b]Resume[/b][/u] : [b]OBJECTIVE [/b]: To be an asset for the organization by utilizing and sharing my qualitative experiences, maintain the focus and motivation levels of team-members and myself to meet and exceed all expectations with the help of the resources available. [b]WORK EXPERIENCE [/b]: [b]- Current Employer [/b]: Spice Jet ltd- one of the reputed Private Air Line Company, in its corporate office at Gurgaon w.e.f. 3rd December, 2007 as Reservation Executive. [b]- Based on my excellent performance I was promoted for Quality & Audit department in July 2009. & later as senior Quality Analyst in Apr 2010. [/b]: [b]Key Responsibilities [/b]: I) Auditing calls to ensure high quality work in Customer Service. II) Sharing Corrective Feedbacks with the Agents. III) Recommendation of Agents for PIP (Performance Improvement Plan). IV) Maintaining a data of Agents Performance. [b]- Achievements [/b]: I) Certificate of Achievement has been awarded for successful completion of Flight speed and soft skill training program in M/s. Spice Jet. - Worked with Radisson Hotel, a 5 Star Hotel in Mahipalpur, as a Restaurant Hostess for 6 months. - Worked as Trainee in Ambassador Sky Chef (Flight Kitchen) for one Month in March, 2007. [b]PROFESSIONAL QUALIFICATIONS [/b]: - 2006-07 - Diploma in Aviation and Hospitality Management from Air Hostess Academy, Delhi. - Proficient in basic computer applications i.e. MS Office, MS Excel and Internet. - Proficient in Flight Speed (A software special designed for Reservation in Airline) [b]EDUCATIONAL QUALIFICAIONS [/b]: Bachelor of Commerce, University of Delhi, (School of Open Learning) final result awaited. Sr. Secondary School Examination (10+2 - Commerce with Mathematics) from CBSE, New Delhi with 1st Division/ 70.25% marks in 2005-2006. Sec. School Certificate Examination (10th) from CBSE, New Delhi with 1st Division/ 70% marks in 2004. [b]LANGUAGES KNOWN [/b]: English, Hindi. [b]ACTIVITIES [/b]: [b]Extra Curricular Activities [/b]: Participated in Debates, cultural programmes and Quizzes. Basic knowledge of Swimming from Bosco Sports Academy. Have good knowledge of first-aid and acquired a certificate from St. John Ambulance Association in this regard. [b]HOBBIES AND INTERESTS [/b]: Listening to music Painting Sketching ------------------------------------------------------- [b]More Information about this submission and submitter [/b]:- ___________________________________________________ [b]Submission ID [/b]: 4351044 [b]Date & Time [/b]: 9th Jul 2011 2:18 PM (UTC) [b]IP Address [/b]: 14.98.159.200 [b]Browser Info [/b]: Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0 Predicted Country : --[/QUOTE]
