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dream India Leisure Delhi : reservation Executive
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dream India Leisure Delhi : reservation Executive
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[QUOTE=Guest-IJT;130216][b]Name [/b]: Netrodeep Das [b]Email [/b]: netrodeep AT gmail.com [b]Designation / Skillset[/b] : Front office manager/ Resort operation Manager Netrodeep Resume [u][b]Resume[/b][/u] : Netrodeep Das I am currently working as an Assistant Front Office Manager. I have 5 years of Professional experience in Hotel Industry and operations. Looking for other good opportunities for future carrier ( like tourism etc) [b]Objective [/b]: [b]The Assistant Front Office Manager is responsible for all duties of the front desk operation which includes [/b]: staff training, inter-department communications, and staff scheduling. The assistant FOM usually works a regularly scheduled front desk shift and must be available to work any shift as needed. The Assistant Front Office Manager should possess strong communication skills and demonstrate leadership abilities. [b]Education [/b]: - H.S from SEBA from Assam [b]Skills [/b]: - Expertise in Using Microsoft Tools namely Word, Excel, PowerPoint, Outlook, Access, WordPerfect - Have a good accurate typing speed - Have good English-language skills both verbal and written - Capable of working under pressure and meet deadlines as scheduled with quality in work - Appointment Setting - Capable of taking care of customer service activities and also front office management [b]Computer Skills [/b]: Microsoft Office tools namely Microsoft Word, Outlook, Excel, Access, PowerPoint and usage of Internet Explorer. [b]Interests [/b]: Reading adventure books, swimming, Listening Music, Playing Video games [b]Languages Known [/b]: English, Hindi, Assamese, Bengali, and Tamil. [b]Key Strengths [/b]: [b]- Communication Skill [/b]: I have excellent oral and written English-language skill. I am also familiar with speaking other languages namely Assamese, Bangali, Tamil, Hindi. [b]- Organized [/b]: I am very organized in my task and responsibilities assigned to me. This helps me to do my work effectively and efficiently. [b]Professional Certifications [/b]: - Professional Certification in Bachelor in Hotel management from IHRM (Institute of Hotel and Restaurant Management Kolkata) Year 2004 – 2007 with 1st division “A” Grade from AICTE and Punjab Technical University. [b]Work History [/b]: Sterling Holidays Resorts India LTD – Assistant front Office Manager [b]Duration [/b]: May 2010 to till date [b]Responsibilities [/b]: As an Assistant Office Manager I took care of all the work related issues in the organization and was responsible for taking care of the employee’s queries and feedback. I was assisting all the activities of the Office manager in the company. I also coordinated the training department for effective training for employees which helped in continuous learning and there by growth of the organization. Mahindra Holidays Resorts India LTD - Executive Front Office [b]Duration [/b]: January 2007 to April 2010 [b]Responsibilities [/b]: [b]As an Executive Front Office I took care cash transactions, taking care of guest feedback coordinate with other department for smooth operation, group handling, guest complaint handling, Primary responsibilities include [/b]: registering guests, making reservations, preparing daily reports, balancing transactions, must also be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations Mahindra Holidays Resorts India LTD – Management Trainee [b]Duration [/b]: July 2007 to December 2007 Ramada caravela Beach Resort – Industrial Trainee [b]Duration [/b]: 1st October to 21st February 2006 Declaration I hereby declare that all the above information is true to best of my Knowledge Date Netrodeep Das ------------------------------------------------------- [b]More Information about this submission and submitter [/b]:- ___________________________________________________ [b]Submission ID [/b]: 4269526 Date & Time : 18th Jun 2011 9:58 AM (UTC) IP Address : 59.97.209.13 Browser Info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C; AskTbSPC2/5.12.2.16749) Predicted Country : India[/QUOTE]
