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[QUOTE=Guest-IJT;130079][b]Name [/b]: Ravi Shankar G
[b]Email [/b]: aliceravi2001 AT yahoo.com
[b]Designation / Skillset[/b] : Operations Manager / Bar Manager / Restaurant Manager
I am presently working with the P&O Cruises UK as Bar Manager. I am seeking a Management position in the Food & Beverage department.

[u][b]Resume[/b][/u] :
 
Seeking a Management Assignment in Food & Beverage Operations as Assistant Food &
Beverage Manager, Bar Manager Or Outlet Operations Manager.
  
 Career Synopsis
 Result oriented, knowledgeable and resourceful Hotel Bar and Restaurant Manager with an experience of over 25 years in Hospitality industry at both national & International level. Good background in effectively managing, controlling and administering Restaurants and supporting services, to the specified standards of the hotel and department, adhering to statutory regulations. Extensive food and beverages management background includes exceptional customer service and operations management. Expertise in menu development, preparation of various cocktails costing, hiring, staff development, coaching and training, purchasing, quality control. Copiously experienced in working for esteemed hotels & Restaurants. Highly organized in all levels of hospitality management. Proven expertise in offering focused leadership to drive sales & profitability in highly competitive markets. Consistently achieved performance goals through enthusiasm, tenacity & initiatives. Noted for outstanding communication skills both with guests & staff, resolving problems quickly & equitably to ensure happy customers & happy employees. Hands-on experience in developing and improving sales by efficiently organizing food festivals & providing quality service to the customers. Proven track record of increasing revenues, streamlining workflow and creating a team environment to increase sales & profitability.
 Career Objective & Strengths
 [b]With a significant exposure in Managing various aspects of hospitality industy, aspire to carve my career as F&B Manager/Outlet Manager within the Hospitality industy for optimal utilization of possessed skills \ experience with a proven history in improving operations & increasing profitability. My core strengths include [/b]:
 - Strategic Planning & Execution
- Quality Assurance/Control
- Operations/People/Man Management
- Customer Service/Guest Relations
- Analytical /Problem Solving Skills - Cost Containment/Control
- Team Building/Staff Training
- Continuous Performance Improvement
- Leadership/Motivation Skills
- Interpersonal/Communication skills
 Achievements
 - Successfully involved in supervision of all processes of the outlets & supporting Food & Beverage department, thereby ensuring quality service & achieving maximum revenue & profit with budgeted and forecasted projections on the deputed cruise ship.
- Profitably Created Wine list, Cocktail list and Beverage list which was suitable for a few specialty restaurants on board the new P&O Cruise Liner ‘The Ventura’.
- Received a Gold Pin and award for the long service staff in the company from the Directors of Carnival Corporation UK.
- Accomplished many appraisals for achievement of the Targets on various P&O Ships.
- Awarded the “Best employee of the month” in The Oberoi Bangalore.
- Awarded the “Best employee of the month and General Knowledge Certificate” at the Dubai Marine and Beach Club Hotel.
 Career Path
 Senior Bartender / Bar Supervisor / Bar Manager (Responsible for all the Bars onboard the Cruise Line deployed) Presently working on board mv Oriana as Bar Manager signed off on 16th April for leave and due to join back on 22nd july .
Carnival Corporation UK, P&O Cruises Uk
Southampton UK SO143PN Aug 98-till date
 Chief Bartender / Asst. Outlet Manager
Dubai Marine Hotel & Beach Club – Dubai,
(The Alamo Tex-Mex Restaurant and Bar) Jan 96-Aug 98
 Sr. Captain / Asst. Rest Manager Aug 96-Dec 97
 Tandoor Restaurant, M G Road, Bangalore
 Team Member / Asst. Floor Manager Feb 95-Aug 96 Pizza Hut, Cunningham road, Bangalore
 Butler / Bar Tender / Bar Captain Jan 92-Nov 95
The Oberoi – Bangalore (India)
 Food & Beverage Steward / Captain
The Taj Residency Bangalore Aug 84-Apr 88
 Professional Responsibilities
 - Responsible for supervision of all processes of the outlets and continuously delivering standards.
- Providing support to Food & Beverage department ensuring quality service.
- Maintaining effective link between kitchen and service areas.
- Involved in implementing new marketing strategies & enhancing guest expectations.
- Responsible for recruiting, selecting & training the team members and building an effective / knowledgeable hierarchy.
- Effectively involved in creating Wine list, Cocktail list and Beverage list which will be suitable for specialty restaurants. 
- Maintenance of the stock of the bar and daily inventory.
- Effectively involved in listing Micros billing system in the bar in accepting and processing cash, cheques etc.
- In charge for daily briefing the staff & allocating duties in the entire outlet.
- Effectively involved in providing inter department training to enhance the service and co-ordination. 
- Handling customer complaints providing extra assistance by relocating staff from other outlets to help ease peak hour service of food & beverages to the guests.
- Inspecting of restaurant supplies, cutlery, crockery, Glassware and utensils for hygiene standards and appearance
 Education
 Passed Secondary Education
Sherwood Hall Senior Secondary School, Chennai 1982
Passed Senior Secondary Education 1984
Sherwood Hall Senior Secondary School, Chennai
 
 Diploma In Pharmacy
SJRC College of Pharmacy, Bangalore 1987
 Technical Skills
 Software/Tools
MS Windows Office ( Word, Excel, Power Point & Lotus notes) Proficiency
Proficient
Proficient
 Trainings Attended
 - WSET (Wine & Spirit Education Trust) Certificate from London.
- Basic food and Hygiene certificate from Chartered Institute of Environment health.
- Intermediate certificate in Food Safety & Hygiene, with credit pass from (CIEH).
- Difficult situation handling techniques relating to Guest Relations.
- Appraising Staff periodically.
- Crisis Management.
- Various Sea Survival Trainings like, Fire Prevention and Fire Fighting, Personal Safety and Social Responsibilities, Personal survival techniques, Proficiency in Elementary First Aid and Proficiency in Survival Craft and Life Boats.
- Various Training Sessions Conducted by Wine Consultants and Wine producers from major wine producing countries like California, Spain, Australia and France.
 
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[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4333272
[b]Date & Time  [/b]: 5th Jul 2011 3:28 PM (UTC)
[b]IP Address  [/b]: 59.92.140.234
[b]Browser Info  [/b]: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.3 (KHTML, like Gecko) Chrome/6.0.472.0 Safari/534.3
Predicted Country []: India[/QUOTE]

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