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[QUOTE=Guest;129088]VIKRANT V.THENGE
 [b]E-mail [/b]:– vikrant_004 AT rediffmail.com 
 
[b]Career Objective [/b]:-
To make a meaningful contribution and be a part of a professional team that shall enable me to utilize my technical skills and provide me a strong platform to pursue my career in the field of aviation industry
 
[b]Career Achievement [/b]:-
Achieved certificate of appreciation from Cathay Pacific Airways. 
[b]Experience [/b]:-
[b]- June 2009 to Currently Working [/b]:-
[b]Company [/b]: - Infinity Travel services
[b]Position Held [/b]: - Senior Travel Executive
[b]Role Performed [/b]: - Handling Travel Desk. 
[b]Additional Responsibilities [/b]: -
- Issuing all Domestic & International Ticketing
- Arrange Forex for Traveler.
- Arrange Hotel for Traveler.
- Arrange Cab for Traveler.
- Arrange Visa as per travelers travel. 
[b]- November 2008 to May 2009  [/b]:-
[b]Company [/b]: - All cargo Global Logistic Ltd.
[b]Position Held [/b]: - Senior Travel Executive
[b]Role Performed [/b]: - Handling Travel Desk. 
[b]Additional Responsibilities [/b]: -
- Issuing all Domestic & International Ticketing
- Arrange Forex for Traveler.
- Arrange Hotel for Traveler.
- Arrange Cab for Traveler.
- Arrange Visa as per travelers travel. 
[b]- July 2007 to November 2008 [/b]: -
[b]Company  [/b]: - Cleartrip Services Pvt Ltd. 
[b]Position Held  [/b]: - Jr. Executive
[b]Role Performed [/b]: - Working on Amadeus, Abacus system and Handling International & Domestic booking
[b]Company Profile [/b]: - Online Air, Hotel & train booking Portal
[b]Additional Responsibilities [/b]: -
- Managing e-ticketing, reissuance, & cancellations of online bookings. Manage travel co-ordination & quality control of air operations.
- Ensure regular updating of Airlines New Fares / rules / on to our website and thorough knowledge of all airline rules/ fares/sectors. Build rapport with abacus, airlines and with suppliers to get any updates. 
- To escalate issues with regards to booking errors. To report all errors on website/transaction manager using tools like excel sheet, online transaction manager, JIRA(a bug tracking, issue tracking, and project management application), LCC websites.
- Make backend checks to ensure ticketing is running smoothly. To ensure reporting of offline bookings to accounts is done on a timely basis. Handle CST queries and become SPOC for CST queries.
- Mentor and train agents on processes & rules. Update them on any changes done from the airlines. Participate in the daily team meetings and give updates to the team.
- To adhere to reporting and maintenance of data. Maintain timely regular updates and maintenance of historic data.
[b]- Apr 2004 to July 2007 [/b]: -
[b]Company [/b]: - Connaught Network Service Pvt Ltd (A wholly owned subsidiary of Cathay Pacific Airways Ltd And Dragon Airways Ltd,)
[b]Position Held [/b]: - Data service executive
[b]Role Performed [/b]: -
Working on different CRS system and handling bookings for Cathay Pacific Airways and Dragon Airways 
[b]Additional Responsibilities [/b]: -
- Involved in the logistics of generating ASR, wheelchair/ramp services, mass service request , UMNR, excess baggage request , dupe check, Depa-Depu request.
- Misconnect bookings, multi- matches, and group booking.
- Analysis and study of logs to maintain graphs of productivity 
- Provide encouragement to juniors and make useful suggestion on improving the quality as well as output 
- Maintaining a friendly atmosphere to get the best from the team 
- Canceling pre flight and post flight bookings & Special meals handling late request 
Company Profile: -
Handling bookings for Cathay Pacific Airways Ltd and Dragon Airways Ltd.
- January 2004 to April 2004: -
Company: - Air Ticket Centre Pvt Ltd 
Position Held: - Counter Executive (Domestic and International)
Role Performed: -
- Create bookings and issuance of Airline Tickets.
- Clearing immigration work.
- Assistance in providing visas and passports.
Company Profile: -
Air Ticket centre is an IATA travel agent which primarily operates group tours, domestic tour packages, handles passport and visa cases, air tickets (Domestic and International).
- June 2003 to December 2003: -
Company: - Kashmira Travels Pvt Ltd 
Position Held: - Counter Executive (Domestic and International)
 Role Performed: -
- Have working knowledge of all CRS reservation system.
- Create bookings and issuance of airline tickets.
- Clearing immigration work.
- Assistance in providing visas and passports.
Company Profile: -
Kashmira Tours and Travels is an IATA travel agent which primarily operates group’s tour, domestic tour packages, handles passport and visa cases, Air Tickets (Domestic and International).
Educational Qualification: -
Dip. In Hotel Management from Trade wings institute. In 2002
Other Qualification: -
Diploma in Travel and Tourism (IATA approved) 
- Air Fares and Air Ticketing
- Code, Decode and Travel Formalities
- Fare Construction
- Indian & International(cultural) Tourism
Training 
Classroom Training on International Ticketing Being Undertaken with Multiwings Travel Academy and Coached by Mr. Amar Kewlani on Website www .onlinecrs.Com from Oct’02 to Apr’03.
Computer Reservation System 
- Amadeus GDS from Viasinc, USA
- Undergone Practical Computer Based Training in Airlines Reservation & Automated 
- E-ticketing on Internet Under the Log in ID 38525.
- Abacus - Coached by Abacus software Pvt Ltd
- Galileo & Sabre
Diploma in Computer Application from ABC computers 
- Ms-office & Ms Excel
- C,C++
- Internet Surfing and Browsing[/QUOTE]

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