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[QUOTE=Guest-IJT;128268][b]Name [/b]: Fathima Zehra
[b]Email [/b]: fathimazehra26 AT gmail.com
[b]Designation / Skillset[/b] : Team Leader
Team leader in online portal and advertising firm with 3 years of exp

[u][b]Resume[/b][/u] :
 
[b]OBJECTIVE [/b]:
- Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me explore myself fully and realize my potential.
[b]EDUCATIONAL QUALIFICATIONS  [/b]:
- BCS (Bachelor of Corporates Secretaryship in Madras University) 
- 63% (Higher Secondary) (Govt Hobart Higher Secondary School)
- Pursuing MBA (HR) in NIBM Global
[b]ADDITIONAL SKILLS  [/b]:
- Computer Knowledge
 Diploma in Computer Applications (DCA) duration 3 Months Course
 Desktop Publishing (DTP) duration 6 Months Course
- Type Writing Skills
 Passed Type writing lower in First Class
 Passed Type writing higher in First Class
In Vigneshwara Institute
[b]EXPERIENCE [/b]:-
- More than 1 Year Experience in Migiliore Web Community – Sulekha Classifieds as Customer Care both Voice & Non Voice from May 2006 ~ June 2007
NATURE OF JOB
[b]Period  [/b]: May 06 – June 07
[b]Designation  [/b]: Customer Care
[b]Concern Name  [/b]: Migiliore Web Community (Sulekha Classifieds)
 
- Browsing net 
- Responding to the customers 
- Posting Ad
- Handling different categories & Customer Queries
- Writing Content for the Websites
- Submitting Keywords in Google
- Writing Meta Tags for the websites
- Maintaining Sales Analysis Report in Venus
- Adding Back Links to Site
- Attending Customer calls to solve their queries regarding designing etc
- Calling the clients and getting approval for designs
- Providing chat support and email support to the clients.
- Convincing Clients for Extra Packages
[b]Period  [/b]: Oct 07 – Aug 08
[b]Designation  [/b]: Customer Care Executive (Frontline)
[b]Concern Name  [/b]: Vodafone Essar South India Pvt Ltd
- Attending direct walk in customers
- Solving their queries
- Selling prepaid and postpaid connections
[b]Period  [/b]: Feb 10 – Till Date
[b]Designation  [/b]: Assistant Manager – Sales Support
[b]Concern Name  [/b]: ZestADZ
- Calling International Clients within our time zone
- Email Support
- Chat Support
- Convincing them for mobile marketing
- Browsing net
- Profiling exact clients
- Handling their queries regarding campaigns and mobile advertising
- Assisting customers in post sales procedure
- Achieving self target and team target
[b]INTERESTS [/b]:
- Listening to Music
- Reading Books
- Sports
 
[b]Declaration [/b]: 
 I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
[b]Place [/b]: Chennai Fathima Zehra
[b]Date [/b]:
 Signature
-------------------------------------------------------
[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4327073
[b]Date & Time  [/b]: 4th Jul 2011 5:55 AM (UTC)
IP Address : 64.255.180.84
Browser Info : Opera/9.80 (Windows NT 5.1; U; Edition Indian Local; en) Presto/2.8.131 Version/11.10
Predicted Country : United States[/QUOTE]

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