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Accountant Delhi : www.agmatel.com India Pvt Ltd
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Accountant Delhi : www.agmatel.com India Pvt Ltd
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[QUOTE=Guest-IJT;125941]Curriculum vitae J. Arjun [B]Email ID [/B]:arjunjerrigala AT gmail.com Carrier Objective Aspiring to become as a growth engine for a progressive organization, where my abilities and value systems are recognized and rewarded. Work Experience BA Continuum Pvt.limited Since Aug 09th 2010 to till date Bank of America is one of the world’s largest financial institutions, serving individual consumers with full range of banking, investing, asset management and other financial product and services. [B]Department [/B]: Passcode and Enrollment - Online chatting with three customers at a time. - Enrolling for online banking by providing online ID and passcode for checking/saving/mortgage accounts and single product accounts. Responsibility - Resolving the Queries of Customers. - Trying to get resolution on first contact of the customer. - Customer satisfaction is the main aspect. - Maintaining AHT. - Providing Service to the customers without errors. - Giving perfect solutions to the customers who escalate. Learning and Leadership Development programs attended in Bank of America. - Six sigma basics tools and techniques. - Quality and Change delivery programs. - Performing Higher Standards-1 - Performing Higher Standards-2 Education Profile - MBA (Finance) from Vivekananda College of Computer and Science affiliated to Osmania University. Project on Derivatives (Futures & Options) of Infosys, Ranbaxy and Satyam computers with reference to Share Khan Limited. - B.Com (Computers) from Post Graduate College affiliated to Osmania University.[/QUOTE]
