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Inbound Tours Walk-In Delhi : Maxxfun Holidays Ltd.
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Inbound Tours Walk-In Delhi : Maxxfun Holidays Ltd.
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[QUOTE=Guest;125020]curriculum vitae Venkat [b]E-mail Id [/b]: swamy_azee AT yahoo.com . [b]OBJECTIVE [/b]: - Seeking dynamic and progressive development environment where I can use my knowledge and expertise to continuously grow and learn new cutting edge technologies in a professional environment [b]EDUCATIONAL QUALIFICATIONS [/b]: - I completed B.Sc from Acharya nagarjuna University in the year of 2008 aggregate with 74% - I completed 10+2 from secondary board of intermediate in the year of 2005 aggregate with 73% - I completed SSC in the year of 2003 aggregate with 71% Professional qualifications - I have completed diploma in Hospitality. - Simultaneously I completed diploma in cabin crew from Frankfinn . - And I completed Air Travel Management. - Above diplomas are I completed from Frank Finn institute of Airhostess training. - And I trained in Swimming and Personality Development. - And I Trained in First Aid Certification. Activities - I participated in a group activity as a Team leader for Personality development. - I visited Blinds home for three days to interact and understand the inner personality tricks. - As s team member had done project work for CRM (customer relation management) for Study and analysis of internal and external customers and their expectations Experience summary - I had an eight Months experience In Air travel agency as a travel agent for an international travels. (Inbound).This purely sales of air tickets. - I have a one Years experience in Hospitality as a FOA. - I have worked In the President Hotel for seven Months. - I worked in Sitara Hotel Dolphin Group for Six Months as an F O A. - Currently I have been working in Lemon Tree Hotel as a F O A Experience in Hospitality Responsibilities. - Greet the Arrival guest. - Check-in Procedure - Answer the phone calls and queries. - Providing the information of the hotel on arriving guests. - Filling the registers of arrivals, departures and groups. - Communicate with another department as per guest requirements. - Set the files of Arriving groups or guest with all the details. - Providing the information to the guest. Of city tour to the guest. - Fill the C-forms and G.R.C forms. - Check-out procedure Reservations over the phone. Make&MonitorDaily,Weekly&MonthlyReports - Regular Inspection of Rooms / Hotel facilities. Experience in sales which is in Air Travel agency Responsibilities. - Its totally inbound process. - Answer the call and get the details of the customer for Travel.(customer Name,mobil no, email id,Sector from where to where, age of the customer) - Reservations on the Amadeus software. - Get back the fair to the customer over the phone by make a call. - Negotiate the fair with customer. - If customer is agree with the fare get the Credit card no. Issuing the tickets through consolidators. Computer skills [b]- Operating system [/b]: Windows 2005, 2007, MS Office, Net Browsing, photo shop. STRENTHS Self Motivation. - Easily I can mingle with new people - Hard Work - Patience . HOBBIES - Listening to Music, Making Friends, playing cricket.[/QUOTE]
