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[QUOTE=Guest-IJT;124863]Hi ,

Plz. find my below resume with photograph for the position of  A.R.ANALYST (SEMI VOICE)/A.R.CALLER (MEDICAL BILLING-ANYWHERE IN INDIA).

In case you wish any further detailed info. on the same plz. feel free to email or call back...

Thanks/Regards,

Sheo Dutt
09008724586 / 09090186291

C.V.

PERSONAL 
1). NAME : SHEO DUTT PARVAT
2). FATHER'S NAME & : PROF. K. N. PARVAT
 FATHER'S PROFESSION : DY.DIRECTOR EDUCATION DEPT. GOVT. OF W.B.
3). DATE OF BIRTH : 30/07/1983
4) LANGUAGES KNOWN : ENGLISH , HINDI & BENGALI. 
5) RESIDENTIAL ADDRESS : S – 2, PRASIDHI APARTMENTS, 22, GANGAMMA GARDEN, MALAGALA MAIN ROAD, BANGALORE – 560091.

CONTACT NO's . + 91 - 0 – 9008724586.

E-MAIL ID : sheoduttparvat AT yahoo.co.in 
Skype ID : sheodutt
______________________________________________________________________________________
 
 ACADEMIC
6). QUALIFICATION :
a) STUDIED UPTO CLASS - X
b) ADVANCED ENGLISH AT THE BRITISH COUNCIL, KOLKATA
c) D.M.L.T. (DIPLOMA IN MEDICAL LABORATORY TECHNOLOGY)
d) "0" LEVEL DOEACC COMPUTERS
e) STUDYING B.P.P. ( BACHELORS PREPARATORY PROGRAM ) FOR B.COM, I.G.N.O.U.
f) STUDYING MEDICAL TRANSCRIPTION
______________________________________________________________________________________

PROFESSIONAL EXPERIENCE

7). EXPERIENCE : 9 MONTHS IN U.S. HEALTH CARE MEDICAL BILLING / 2 YEARS  OF INTERNATIONAL CALL CENTRES AND 6 MONTHS OF INBOUND DOMESTIC CALL  CENTRES / 1 YEAR AND 6 MONTHS OF HOSPITALITY etc.
a) WORKING FOR S & B ENTERPRISES ( U.S. MNC, MEDICAL BILLING CO. -  KPO) AS AN PATIENT/DOCTOR RELATIONS CO-ORDINATOR (Semi Voice). Profile –  calling up patients/doctors for fixing/scheduling their appointments,  capturing required missing info from Patients/Doctors back in the U.S.  Analysis / QA Calling the Insurance Co'.s on accounts unrecovered from  Call Centre Executives / Project Dept., Providing process, voice &  accent training to the executives. Reporting directly to the AGM.
b) WORKED FOR FLATWORLD SOLUTIONS (I.T. - DATABASE MANAGEMENT CO.  Accounts receivable process) As a PROCESS ASSOCIATE. Profile - Handling  customer’s credit analysis, creating reports of the customers orders on  hold, production, payments due, past payment details & trends on MS  excel based on vlookup formulas etc. 
c) WORKED FOR i VOW FASHIONS (Sanjana GARMENTS) as an JR. MERCHANDISER.  Profile - Sourcing of Fabric, accessories, manufacturing vendors /  factories, Communicating with vendors via e-mail, phone calls or  official visits.
d) WORKED FOR LAST PEAK DATA PVT. LTD. ( U.S. MNC, MEDICAL BILLING CO. -  KPO) AS AN ACCOUNTS RECEIVABLE ANALYST (Semi Voice). Profile - BCBS  & ANAESTHESIA SPECIALIST - running monthly / weekly / annual reports  on claims recovery (AR) based on CPT CODES, ICD9 CODES, PROVIDER,  LOCATION, DATABASE etc., weekly scheduling assignment on software system  for junior staff/project dept, floor support on received correspondence  from the insurance co’s, setting up process protocol for denials for  further appeal. Chatting , e-mailing, Conversing with Clients back in  the U.S. Analysis / QA Calling / Faxing the Insurance Co'.s on accounts  unrecovered from Call Centre Executives / Project Dept.
e) WORKED FOR GREEN WAVE TECHNOLOGIES PVT.LTD. ( U.S. MNC, MEDICAL  BILLING CO. - KPO) AS AN BILLING ASSISTANT. Profile - Workers Comp  Insurance ( Industrial) - Charge entry, payment & denial posting,  registration of providers, HICFA / CMS1500 printing.
f) WORKED FOR AEGIS B.P.O. AS A CUSTOMER CARE EXECUTIVE FOR TATA INDICOM  . Profile - Receiving In-bound calls from Customers lodging complaints,  providing information, International Roaming helpline, Retention Desk).
g) WORKED FOR TRIZONS TECHNO SOLUTIONS PVT. LTD. - INTERNATIONAL CALL CENTRE -B.P.O.
AS A SENIOR CUSTOMER CARE EXECUTIVE (U.S. - PHARMACY etc,) 
h) WORKED FOR OCTAGON SOFTWARE PVT.LTD. - INTNL. CALL CENTRE-B.P.O. AS A  SENIOR CUSTOMER SUPPORT EXE.(U.K.-XLN, MOCCO - 3G & T- MOBILES  etc,)
 *TOOK SUPERVISORY CALLS, CLIENT MEETINGS & PROVIDED TRAINING FOR THE ABOVE CO.'s.
i) WORKED FOR XPLORE TECH SERVICES PVT. LTD. INTL. CALL CENTRE - B.P.O. (DISH, MORTGAGE etc,)
i) WORKED FOR 89 CINEMAS AT SWABHUMI AS A SENIOR GUEST RELATIONS OFFICER
k) WORKED FOR CALCUTTA - AHMEDABAD ROADLINES PVT. LTD. AS ASST. GODOWN  INCHARGE. & OTHER DIFFERENT DEPARTMENTS related to marketing &  sales tax, excise.
 ALSO WORKED FOR OTHER FIELDS AS WELL LIKE COURIERS, TRANSPORTS &FAMILY BUSINESS (LPG, PAPER) etc,
______________________________________________________________________________________

PERSONAL OBJECTIVE : TO BE A GOOD HUMAN BEING, EARN SUFFICIENT, NOT FEEL INSECURE OR HUMILIATED FINANCIALLY.
PROFESIONAL OBJECTIVE : TO WORK WITH A MEDICAL BILLING COMPANY THAT  ACKNOWLEDGES TRUE PROFESSIONALISM WHICH INCLUDES SINCERITY, HARD WORK  & PASSION FOR WORK, PROMOTES PROCESS TRAINING & REWARDS FOR THE  SAME.
______________________________________________________________________________________
 
 IN A POSITIVE STATE OF MIND ANTICIPATING FOR YOUR POSITIVE RESPONSE

Thanking you,
 Yours faithfully,
 Sheo Dutt .[/QUOTE]

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