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[QUOTE=Guest-IJT;122507][b]Name [/b]: Sreekanth P V
[b]Email [/b]: sreekanthvijay AT rediffmail.com
[b]Designation / Skillset[/b] : Level 1 Network support & Desktop support\\CCNA
I have done Diploma in Electronics and Communication and total 3.3 Years professional experience in IT-Hardware and Networking field.Looking for L1 Network Support job in anywhere in South India.

[u][b]Resume[/b][/u] :
 
Objective
- Aspire to join a reputed company to perform my best abilities as a Network Administrator.
Technical Skills
- Trouble Shooting of Network Issues
- Configuration of routers and switches
- Knowledge of Routing protocols and access lists
- Knowledge of Network Monitoring tools PRTG, NetFlow Analyzer, and Wireshark.
- Sound familiarity with Windows 2003 and Windows XP at the user level, including user and Application installation
- Windows Server System Administration
- Familiarity with Microsoft Office, Printing and Windows Networking
- Expert with Computer Hardware’s
- Expert in Windows Server 2003 and Microsoft Active Directory
- Installation of Windows Server 2003/2008 Windows XP/VISTA/Windows 7 And Linux (Fedora)
- Maintenance of LAN
Human Skills
- Positive attitude
- Fantastic ability to learn new material quickly
- Uncommon ability to work independently and as a part of the team
- Inspiring
- A Proven record of reliability, the ability to perform under time constraints and good judgment under pressure
 
Professional Experience (Total 3.3 years)
Currently working as Level 1 Network support & Desktop support in IBM Infoservices Pvt Ltd. Cochin from January 4th 2011 till date.
[b]1. Company [/b]: IBM INFOSERVICES PVT LTD
[b]Posting [/b]: First Source (Vodafone Call Centre)
[b]Role [/b]: Level 1 Network support & Desktop support
[b]Description [/b]: Remote, Desktop, Core switches and Routers support
[b]Responsibilities [/b]:
- Daily Backup Network devices (Core switches and routers)
- Send Daily Reports (ISP Monitoring, Pinging Details taken, Issue Tracking, Video Conference Checking)
- VDI (Virtual Desktop Infrastructure) Trouble Shooting.
- VLAN Maintenance
- Multi user MacAfee ePO vise updating, Installation etc.
- Trouble Shooting Applications voice and data
- Problems escalate to clients.
- Desktops and local area network support
- Ms outlook Maintenance
- Managing an IT infrastructure of 400 nodes LAN with a redundant wan connectivity.
- Closing of tickets assigned under SLA
- Monitoring Network, analyzing the link utilization and link variations.
- Configuring and maintaining Monitoring tools like Ethereal, Cisco works, Wan killer, MRTG, PRTG, VQ manager, Server Alive etc.
- Build and maintain Visio documentation database of network topology.
- Configuring Avaya IP Phones.
- Upgrading Firmware of Avaya IP phones using TFTP server.
- Trouble Shooting Avaya issues.
- Resolving VDI (Virtual Desktop Infrastructure) issues.
- Maintaining Data Centre (Patching, Dressing of jack panels etc.) 
[b]2. Company [/b]: C.M.S INFOSYSTEM PVTLTD. Cochin August 2008 to January 3 2011
[b]Role [/b]: System Support Engineer
[b]Description [/b]: Hardware & Network support Engineer
[b]Responsibilities [/b]:
- Supports operating systems for personal computers
- Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems.
- Anti-Virus solution
- Worked with remote users, in-house users, provided technical support, troubleshot the network equipment and computers, and done preventive maintenance.
- Installing and Configuring Windows Operating System 98,2000,2003,XP,vista
- Trouble shooting & User administration, quota
- Work group or Domain clients Active Directory Service, DNS configurations
- Mirroring. Configuring NTFS permissions
- Troubleshooting, Installation and Configuration of Shared and Network Printers (Dot matrix, inkjet and LaserJet)
- Install and configured Red hat-Linux on pc ‘s and trouble shoot os related problems.
- Trouble shoot Monitor related problem.
- Trouble shoot Line printer (Printonix) related problems.
- Familiar to attend Hp&Dell servers.
[b]3. Company [/b]: Accel Frontline Pvt Ltd. Cochin July 2007- August 2008
[b]Role [/b]: Service Engineer
[b]Description [/b]: Provide onsite support to customers
 Responsibilities
- Supports operating systems for personal computers
- Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems.
- Anti-Virus solution
- Worked with remote users, in-house users, provided technical support, troubleshot the network equipment and computers, and done preventive maintenance.
- Trouble shooting & User administration, quota
- Work group or Domain clients Active Directory Service, DNS configurations
- Mirroring. Configuring NTFS permissions
- Perform Network card, Display card and sound card related problem related problem and trouble shoot it.
- Trouble shoots monitor, printer, and pc related issues.
- Trouble Shooting and Rectifying the Problem of System and Network
Education
- Diploma in Electronics Engineering, Govt.Poly Technical shornur on 2004-07(74.6%).
- Plus S.M.T GHSS Chelakkara on 2002-04(78.6%).
- S.S.L.C from Kerala State Board on 2002(80.6%).
Professional Certification
- CCNA
[b]References [/b]: Available on Request.
-------------------------------------------------------
[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4293734
[b]Date & Time  [/b]: 24th Jun 2011 7:28 AM (UTC)
[b]IP Address  [/b]: 117.207.179.53
[b]Browser Info  [/b]: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2; .NET CLR 2.0.50727; FDM)
Predicted Country : India[/QUOTE]

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